The all-in-one transit companion to plan seamless trips, track contactless payments, and get real-time alerts for trains, buses, and ferries across New South Wales.
Publisher
Category
TravelDownloads
3M+User Rating
Total Ratings
33K+Locales
1Discover the interface used by 3M+ users.
The tools that make this app stand out, trusted by 3M+ users.
Navigate effortlessly with real-time schedules and 'hop-off' alerts for trains, ferries, and buses across New South Wales.
Top up your Opal card instantly or track your contactless payment history to stay on top of your travel budget.
Avoid delays with instant push notifications on service disruptions and platform changes delivered straight to your phone.
Trusted by 3M+ people who love this app.
"As a traveler from the States, navigating Sydney's ferries and trains was surprisingly easy. The real-time alerts and easy top-up feature gave me total peace of mind while exploring the city."
"This is the gold standard for transit apps. I set up auto top-up once and haven't had to think about it since. The trip planner is incredibly accurate, especially for catching the light rail."
Insights from user reviews.
Sentiment Score
Summary
The Opal Travel app receives overwhelmingly negative feedback from users, primarily due to persistent server connectivity issues, making it difficult to add or manage Opal and credit cards. Many users report frequent problems with topping up their cards, alongside frustrating login and session stability issues that lead to automatic logouts. Users also express dissatisfaction with the app's overall performance, including slowness, crashes, and inaccurate real-time trip planning data. While some appreciate the app's core usefulness for managing travel and its convenience, there is a strong demand for essential features such as Apple Wallet integration.
Common Themes
Everything you need to know about Opal Travel.
Description
Latest Version
10.5.3
Size
93.3 MB
First Released
Dec 9, 2014
Everything you need to know about Opal Travel
The Opal Travel app is the official Transport for NSW application designed to facilitate travel within NSW, Australia. It centralizes trip planning, Opal card management, and public transport information.
Users can manage their Opal card by registering it in the Opal Travel app to check balances, top up funds, or set up auto top-up. This centralizes all card management functions.
Yes, the Opal Travel app tracks both Opal card and contactless payment travel activities. Users can review their complete travel history and associated fares directly within the application.
The Opal Travel app offers simple trip planning for public transport, cycling, walking, or driving. Users can set favorite trips and locations, and review public transport fares before travel.
Yes, the Opal Travel app provides real-time public transport departure times for trains, metros, buses, light rails, and ferries. This feature allows users to check schedules instantly.
Yes, the Opal Travel app provides live service updates, disruption notifications, and on-the-go hop off alerts. These personalized notifications keep users informed throughout their journey.
No, the Opal Travel app is not optimized for iPad's larger screen. Users may experience visual or layout issues; an iPhone device is recommended for the best application experience.
Yes, the Opal Travel app allows users to set up auto top-up for their registered Opal card. This ensures the card maintains a sufficient balance for continuous travel.
Yes, the Opal Travel app provides real-time service details including seat availability. This feature helps users anticipate comfort levels for their journey on public transport.
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