신라면세점-뷰티,패션,주류 면세 쇼핑

신라면세점-뷰티,패션,주류 면세 쇼핑

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Shilla Duty Free: Your Gateway to Premium Luxury and K-Beauty Shopping

Discover global brands with ease using AR virtual trials, real-time video reviews, and seamless mobile airport pickup. Start your journey with the ultimate duty-free experience.

Publisher

HOTEL SHILLA CO.,LTD.

Category

Shopping

Downloads

1M+

User Rating

4.4/5

Total Ratings

22K+

Locales

1

The Future of Duty-Free

Discover the interface used by 1M+ users.

The Shilla Duty Free mobile app interface showcasing liquor shopping deals on a smartphone

The Shilla Duty Free mobile app interface showcasing liquor shopping deals on a smartphone

Shilla Duty Free mobile app interface showing popular products and shopping categories

Shilla Duty Free mobile app interface showing popular products and shopping categories

Shilla Duty Free mobile app quick payment checkout screen

Shilla Duty Free mobile app quick payment checkout screen

Mobile screen of Shilla Duty Free app featuring a short-form video review of a Diptyque perfume with a direct purchase link

Mobile screen of Shilla Duty Free app featuring a short-form video review of a Diptyque perfume with a direct purchase link

A smartphone screen displaying the Shilla Duty Free mobile pickup ticket with a barcode and real-time waiting status for airport collection.

A smartphone screen displaying the Shilla Duty Free mobile pickup ticket with a barcode and real-time waiting status for airport collection.

Virtual AR makeup trial feature in Shilla Duty Free app

Virtual AR makeup trial feature in Shilla Duty Free app

Shilla Duty Free mobile app interface showing daily shopping benefits and a time-limited deal on skincare and jewelry products

Shilla Duty Free mobile app interface showing daily shopping benefits and a time-limited deal on skincare and jewelry products

Shilla Duty Free app screen showing a successful restock notification request for an Yves Saint Laurent cushion foundation

Shilla Duty Free app screen showing a successful restock notification request for an Yves Saint Laurent cushion foundation

Shop Smarter for Your Next Journey

The tools that make this app stand out, trusted by 1M+ users.

💄

AR Virtual Makeup Studio

Test luxury lipstick and beauty shades instantly through your camera to find your perfect match before you buy.

🎫

Smart Airport Pickup

Skip the long lines by issuing mobile pickup tickets and tracking real-time wait status right from your phone.

🎬

Authentic Video Reviews

Browse short-form video reviews from fellow travelers to see products in action and shop with total confidence.

Loved by users worldwide

Trusted by 1M+ people who love this app.

"

"The virtual makeup tool is surprisingly accurate! I always use it to test new K-beauty shades before my annual trip to Seoul. Plus, the app-exclusive coupons make luxury brands so much more affordable than at US retailers."

Ji-won Park
"

"The mobile pickup ticket is a lifesaver at Incheon. I pre-ordered my favorite skincare and whiskey through the app, and the 'Quick Pay' made it so easy. No more waiting in long lines at the airport!"

Michael Lee

Review Analysis

Insights from user reviews.

Sentiment Score

18%
Negative

Summary

The app receives overwhelmingly negative feedback, primarily due to severe technical issues. Users frequently report problems with slow performance, including lagging, freezing, and extremely long loading times, often leading to a white screen upon launch. Common frustrations also include persistent login and logout errors, non-responsive buttons, difficulties with cart functionality and the checkout process, and app compatibility issues such as with iOS26. While one user noted a positive sentiment towards the product line-up, the app's poor stability, navigation issues, and lack of improvement over time severely hinder the overall shopping experience.

Common Themes

Lack of Improvement/Developer Response(19)
App Stability & General Bugs(18)
Performance Issues(17)
Cart & Checkout Problems(13)
Navigation & UI/UX(12)
Login & Account Issues(9)
Product Variety(1)

About the app

Everything you need to know about 신라면세점-뷰티,패션,주류 면세 쇼핑.

Description

유명 뷰티 브랜드와 글로벌 명품 브랜드, 트렌디한 패션 브랜드의 다채로운 상품을 신라인터넷면세점에서 만나보세요. 스마트하고 간편한 면세 쇼핑 경험을 즐기실 수 있습니다. ▶ 신라면세점의 다양한 서비스 1. 홈 : 한눈에 보는 맞춤 혜택과 추천 상품 나를 위한 맞춤 혜택, 추천 면세 상품과 할인 상품까지 바로 확인하실 수 있습니다. 2. 바로결제 : 터치 한 번으로 간편하게 바로 결제하기 바로구매 버튼으로 빠르게 결제가 가능합니다. 3. 숏폼 : 다양하고 생생하게 즐기는 동영상 리뷰 동영상 리뷰로 생생한 쇼핑 후기를 만나보세요. 4. 인도장 대기표 발권 : 기다리지 않고 바로 발권하는 인도장 대기표 모바일 대기표로 실시간 대기인원을 확인하고, 쉽고 빠르게 면세품을 인도하실 수 있습니다. 5. 가상 메이크업 : 나에게 맞는 컬러 미리보기 카메라를 통해 고민되는 색상을 직접 체험하고 비교해 보세요. 신라면세점과 함께 즐거운 여행을 시작해보세요. My Journey Begins! THE SHILLA Duty free 고객센터 전화번호 : 1688-1110 운영시간 : 09:00 ~ 18:00 (연중무휴) 서비스 제공을 위해 다음과 같은 선택적 접근권한이 필요합니다. 해당 접근권한을 허용하지 않더라도 기본적인 서비스 사용이 가능합니다. • 마이크 권한 : 음성검색 • 위치 권한 : 모바일 인도장 대기표 발권 서비스 • 사진 권한 : 바코드 검색, 상품평 작성, 가상메이크업, 고객문의 및 채팅 상담 • 카메라 권한 : 바코드 검색, 상품평 작성, 가상메이크업, 고객문의 및 채팅상담 • 생체 인증 권한 : 로그인 시 생체정보 사용 • 블루투스 권한: 모바일 인도장 대기표 발권 서비스 • 알림 권한: 쇼핑혜택, 이벤트 정보 제공

Latest Version

5.4.5

Size

62.3 MB

First Released

Jun 11, 2013

Start Your Journey with Shilla Duty Free

Join over 1 million savvy travelers. Download now to access exclusive luxury deals, virtual beauty trials, and skip-the-line mobile pickup for your next flight.

Download on App Store
FAQ

Frequently Asked Questions

Everything you need to know about 신라면세점-뷰티,패션,주류 면세 쇼핑

What is the 신라면세점 (Shilla Duty Free) app?

The 신라면세점 (Shilla Duty Free) app offers diverse products from famous beauty, global luxury, and trendy fashion brands. It provides a smart and convenient duty-free shopping experience directly on your mobile device.

How does instant payment work in the 신라면세점 (Shilla Duty Free) app?

The 신라면세점 (Shilla Duty Free) app features '바로결제' (Instant Payment). Users can complete purchases swiftly with just one touch by utilizing the dedicated '바로구매' (Instant Buy) button, simplifying the checkout process.

Can users watch video reviews on the 신라면세점 (Shilla Duty Free) app?

Yes, the 신라면세점 (Shilla Duty Free) app includes a '숏폼' (Short-form Videos) section. Here, users can enjoy diverse and vivid video reviews, providing detailed insights into products from other shoppers.

How does the mobile pick-up counter wait ticket service function in 신라면세점 (Shilla Duty Free)?

The 신라면세점 (Shilla Duty Free) app offers a mobile pick-up counter wait ticket. Users can issue tickets, check real-time waiting numbers, and quickly pick up duty-free items without physical waiting, streamlining the process.

Is a virtual makeup try-on feature available in the 신라면세점 (Shilla Duty Free) app?

Yes, the 신라면세점 (Shilla Duty Free) app features '가상 메이크업' (Virtual Makeup). This allows users to preview and compare various makeup colors directly through their device's camera, ensuring suitable shade selection.

What are the customer service operating hours for 신라면세점 (Shilla Duty Free)?

The customer service for 신라면세점 (Shilla Duty Free) operates daily from 09:00 to 18:00, without holidays. Customers can reach them by phone at 1688-1110 for assistance with their shopping.

Does the 신라면세점 (Shilla Duty Free) app notify users about product restocks?

Yes, the 신라면세점 (Shilla Duty Free) app provides '실시간 재입고 알림' (Real-time restock notifications). Users receive an alert as soon as out-of-stock items become available again, ensuring they don't miss desired products.

What optional access permissions does the 신라면세점 (Shilla Duty Free) app require?

The 신라면세점 (Shilla Duty Free) app requests optional access for Microphone (voice search), Location (mobile pick-up ticket), Photo/Camera (barcode search, reviews, virtual makeup), Biometric authentication, Bluetooth, and Notifications for enhanced service functionality.