Sydney Health

Sydney Health

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Sydney Health: Simplified Healthcare and Benefits Management

Access your digital ID, find in-network doctors, and track claims in one place. Save time and money with 24/7 virtual care and personalized wellness tools designed for your busy life.

Publisher

Elevance Health, Inc

Category

Medical

Downloads

8M+

User Rating

4.8/5

Total Ratings

475K+

Locales

2

Your Benefits in Focus

Discover the interface used by 8M+ users.

A digital health insurance ID card displayed within the Sydney Health mobile app

A digital health insurance ID card displayed within the Sydney Health mobile app

Sydney Health mobile app live chat interface showing a recent health claim approval and real time support messages

Sydney Health mobile app live chat interface showing a recent health claim approval and real time support messages

Screen of the Sydney Health app showing virtual care visit options and appointment scheduling buttons.

Screen of the Sydney Health app showing virtual care visit options and appointment scheduling buttons.

A mobile interface for the Sydney Health app showing health insurance plan details including a deductible and out of pocket cost tracker.

A mobile interface for the Sydney Health app showing health insurance plan details including a deductible and out of pocket cost tracker.

Sydney Health app Find Care interface with search bar for medical procedures and providers

Sydney Health app Find Care interface with search bar for medical procedures and providers

Sydney Health app interface displaying a medical claim summary and cost breakdown

Sydney Health app interface displaying a medical claim summary and cost breakdown

Sydney Health app interface showing prescription refill and auto-refill settings

Sydney Health app interface showing prescription refill and auto-refill settings

Sydney Health mobile app dashboard displaying personalized action items and healthcare plan usage details.

Sydney Health mobile app dashboard displaying personalized action items and healthcare plan usage details.

Healthcare Simplified, Benefits Amplified

The tools that make this app stand out, trusted by 8M+ users.

💳

Digital ID at Your Fingertips

Never worry about a lost card again. Access and share your insurance ID instantly with doctors or pharmacies directly from the app.

🔍

Smart Care & Cost Finder

Find in-network doctors and compare estimated costs before you book. Save money and gain transparency into your medical expenses.

📱

Virtual Care Anywhere

Skip the waiting room. Connect with healthcare providers for routine care, prescriptions, and urgent needs 24/7 from your phone.

Loved by users worldwide

Trusted by 8M+ people who love this app.

"

"Sydney Health has been a lifesaver for our family. I no longer panic when I forget my insurance card because the digital ID is always on my phone. Plus, being able to handle a quick virtual visit for my daughter's ear infection without leaving my desk is a total game-changer for working parents."

Sarah M.
"

"Finally, an app that actually makes sense of my health benefits! I love the HealthKit integration for tracking my steps and wellness goals. The best part is the cost estimator—it is so helpful to see exactly what I will owe before I even step into the doctor's office. It really takes the guesswork out of healthcare."

James L.

About the app

Everything you need to know about Sydney Health.

Description

Use the Sydney™ Health app to find care, share your digital ID card, and check your claims. You can understand your benefits, improve your health, and save money. Easily manage your benefits at your fingertips whenever you need them with your personalized health and wellness information all in one place. Through integration with HealthKit, you have the option to enable sharing information from your fitness devices with this app. This may include tracking your steps, calories, sleep data, and weight management. - Digital ID card – Your digital ID works like a paper ID, enabling you to always have access to your current ID and easily share it with your care team in person or by email. - Chat – Use our 24/7 chat to find what you are looking for, or find more in-depth answers by chatting with a Member Services representative. - Plan details – Understand your share of the costs, including your deductible and copay. Find out what’s covered and check your claims. - Find care – Search for care when and where you need it. Locate doctors, labs, hospitals, and other healthcare professionals in your plan’s network. See your estimated costs before you receive care. - View claims – Easily track your claims including the status and your costs. - Virtual care – Routine care, prescription refills, and urgent care right from your app, whenever it works for you. - Refill your prescriptions – You can set up automatic refills and reminders for your medications. Download Sydney Health to your device today. Sydney Health is offered through an arrangement with Carelon Digital Platforms, a separate company offering mobile application services on behalf of your health plan. ©2020-2023. The Virtual Primary Care experience is offered through an arrangement with Hydrogen Health. Sydney Health options are based on each member’s plan, so some features may not be available to all members.

Latest Version

9.8.1

Size

125.1 MB

First Released

Aug 30, 2019

Simplify Your Healthcare Journey Today

Join over 8 million members who manage their benefits, find affordable care, and access their digital ID cards instantly. Put your health in your pocket.

Download on App Store
FAQ

Frequently Asked Questions

Everything you need to know about Sydney Health

Can I access my digital ID card within the Sydney Health app?

Yes, the Sydney Health app provides a digital ID card that functions like a paper ID. Users can access their current ID and easily share it in person or by email.

How do I share my digital ID card from the Sydney Health app?

The Sydney Health app allows users to share their digital ID card directly with their care team. Sharing options include in-person display or sending the ID via email.

Does the Sydney Health app offer live chat support?

Yes, the Sydney Health app provides 24/7 chat support. Users can find information or chat with a Member Services representative for more in-depth answers to their questions.

Can I schedule virtual care appointments using the Sydney Health app?

Yes, the Sydney Health app supports virtual care services. Users can schedule appointments to talk to a doctor via video or phone call for routine care, prescription refills, or urgent care.

How can I understand my benefit coverage in the Sydney Health app?

The Sydney Health app allows users to access plan details to understand their share of costs, including deductibles and copays. It also shows what is covered by the plan.

How do I find in-network healthcare providers using the Sydney Health app?

The Sydney Health app enables users to search for doctors, labs, hospitals, and other healthcare professionals within their plan's network. Users can search by procedure, specialty, or name.

Can I view my healthcare claims and costs in the Sydney Health app?

Yes, the Sydney Health app allows users to easily track their claims. This includes checking the status of claims and viewing a detailed breakdown of associated costs.

Does Sydney Health allow for automatic prescription refills?

Yes, the Sydney Health app supports automatic refills for qualified prescriptions. Users can also set up reminders for their medications and manage renewals.

Does the Sydney Health app integrate with HealthKit?

Yes, the Sydney Health app integrates with HealthKit. Users have the option to enable sharing information from their fitness devices, including steps, calories, sleep data, and weight management.

Does the Sydney Health app provide estimated costs for care?

Yes, the Sydney Health app provides estimated costs for care. Users can see potential expenses before receiving services from doctors, labs, or hospitals within their plan's network.