Čítačka

Čítačka

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Čítačka: Your Secure Digital Key for Tatra banka Banking

Replace your physical card reader with a secure, biometrics-powered app. Authorize transactions and log in to Internet banking from anywhere in the world, even when offline.

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Publisher

Tatra banka, a.s.

Category

Finance

Downloads

422K+

User Rating

4.8/5

Total Ratings

6K+

Locales

2

Security at Your Fingertips

Discover the interface used by 422K+ users.

Activation screen for the Citacka security app from Tatra banka

Activation screen for the Citacka security app from Tatra banka

Citacka app activation screen showing biometric and phone options

Citacka app activation screen showing biometric and phone options

Login screen of the Citacka security token app by Tatra banka

Login screen of the Citacka security token app by Tatra banka

Tatra banka Citacka app Face ID biometric login setup screen

Tatra banka Citacka app Face ID biometric login setup screen

Main menu of the Citacka Tatra banka app showing options for QR code, code generation, payments, and digital signatures.

Main menu of the Citacka Tatra banka app showing options for QR code, code generation, payments, and digital signatures.

A mobile screen showing a six-digit authentication code generated by the Citacka app.

A mobile screen showing a six-digit authentication code generated by the Citacka app.

Settings screen of the Citacka app showing biometric login and security options

Settings screen of the Citacka app showing biometric login and security options

Secure Banking Without Borders

The tools that make this app stand out, trusted by 422K+ users.

🤳

Remote Biometric Setup

Skip the trip to the branch. Activate your reader securely from home using facial recognition and your Slovak ID card.

🔑

Hardware-Free Security

No more bulky plastic readers. Your iPhone becomes your secure key for logins and transaction approvals, always in your pocket.

✈️

Reliable Offline Access

Perfect for international travel. Generate authorization codes without an internet connection, ensuring you're never locked out of your funds.

Loved by users worldwide

Trusted by 422K+ people who love this app.

"

"Living in San Francisco, I cannot just walk into a branch. Activating this with facial biometrics was a total game-changer for me. It is so much better than carrying around that old plastic card reader. Fast, secure, and integrated perfectly with my iPhone's biometrics."

Marek B.
"

"As a professional frequently flying between New York and Europe, the offline code generation is a lifesaver. I can authorize my international transfers even mid-flight without needing a roaming connection. It is by far the most reliable security tool I have used."

Jana K.

Review Analysis

Insights from user reviews.

Sentiment Score

24%
Negative

Summary

The mobile app receives predominantly negative feedback from users, who frequently report critical issues such as app crashes, freezing buttons, and general non-functionality, often occurring after updates or on specific iPhone models (e.g., iPhone 14 Pro, 15 Pro, 16 Plus) and iOS versions (e.g., 15.4, 17.1.2). Users also express frustration with cumbersome login processes, unreliable biometric authentication, and persistent ID card scanning failures. Despite these significant usability and stability problems, a few users appreciate the app's basic functionality, overall convenience, and comprehensive English language support.

Common Themes

General Satisfaction(6)
Biometric Features(1)
English Language Support(1)
Basic Functionality(1)
App Convenience(1)

About the app

Everything you need to know about Čítačka.

Description

The Reader application is intended for Tatra banka clients who have activated the Internet bankingTB service and serves to generate codes for logging in, activating or authorizing transactions in Tatra banka's electronic channels. The reader is equivalent to the standard Card and Reader authorization and authentication tool, and is equally secure. The reader can be activated - Directly in the application - using facial biometrics. For activation, you need PID - personal identification number, a valid Slovak ID card, an SMS code sent during activation to your profile phone number, and a scan of your face. - In person at the branch - By phone During activation, the Reader prompts the user to set a login password, the expiration time of which depends on its complexity, and to set a fingerprint for more convenient login. The Reader requires an Internet connection for activation and updating. Subsequently, it can also be used offline. Complete information as well as the terms of use of the Reader can be found at www.tatrabanka.sk. The current version of the Reader application is available for devices with the iOS 15 and higher operating system.

Latest Version

3.7.1

Size

109.2 MB

First Released

May 21, 2012

Ready to Simplify Your Banking Security?

Join over 422,000 Tatra banka clients who have ditched physical readers for biometric security. Download Čítačka now to manage your accounts from the USA with ease and confidence.

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