Zoho CRM - Sales & Marketing

Zoho CRM - Sales & Marketing

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Zoho CRM - Sales & Marketing: Close More Deals from the Road

The all-in-one mobile workspace for field sales warriors. Manage leads, discover nearby prospects, and eliminate 'Admin Sundays' with powerful offline syncing and voice-to-data logging.

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Publisher

Zoho Corporation

Category

Business

Downloads

786K+

User Rating

4.5/5

Total Ratings

900

Locales

19

Your Sales Office, Anywhere

Discover the interface used by 786K+ users.

Zoho CRM app interface showing a business dashboard with industry awards from Gartner and Nucleus Research.

Zoho CRM app interface showing a business dashboard with industry awards from Gartner and Nucleus Research.

Zoho CRM app screens showing daily task lists and meeting schedules

Zoho CRM app screens showing daily task lists and meeting schedules

Zoho CRM app screen showcasing enhanced security features including database encryption HIPAA and GDPR compliance

Zoho CRM app screen showcasing enhanced security features including database encryption HIPAA and GDPR compliance

Zoho CRM mobile interface for converting prospects and creating new deals

Zoho CRM mobile interface for converting prospects and creating new deals

Zoho CRM mobile app interface showing built-in email tracking for sales conversations.

Zoho CRM mobile app interface showing built-in email tracking for sales conversations.

Zoho CRM mobile app map view showing sales prospects and the near me radius feature for field sales

Zoho CRM mobile app map view showing sales prospects and the near me radius feature for field sales

Zoho CRM mobile app screen showing a business analytics dashboard with sales charts and revenue metrics

Zoho CRM mobile app screen showing a business analytics dashboard with sales charts and revenue metrics

Zoho CRM mobile app showing sales leads list with offline work banner

Zoho CRM mobile app showing sales leads list with offline work banner

Screenshot of Zoho CRM mobile app showing a successful meeting check in for a field sales representative

Screenshot of Zoho CRM mobile app showing a successful meeting check in for a field sales representative

Close More Deals, No Matter Where the Road Takes You

The tools that make this app stand out, trusted by 786K+ users.

📍

Near-Me Prospecting

Maximize your travel time by locating nearby clients and sales opportunities on an interactive map. Never let a gap in your schedule go to waste again.

🎙️

Smart Voice Logging

Stop wasting hours on manual data entry. Log calls and attach voice notes instantly after meetings to keep your pipeline accurate while you drive to your next win.

☁️

Seamless Offline Access

Don't let spotty service slow you down. Work from anywhere with full offline capabilities that automatically sync your data the moment you're back online.

Loved by users worldwide

Trusted by 786K+ people who love this app.

"

"As a field rep covering multiple territories, the 'Near-Me' feature is a total game-changer. I can instantly find nearby leads to fill gaps in my schedule, and logging voice notes while driving saves me from hours of manual data entry every weekend. It's the perfect co-pilot for the road."

Sarah Jenkins
"

"Running a fast-growing business means I'm rarely at my desk. This app gives me a complete view of our sales pipeline and team activity in real-time. The offline sync is flawless, ensuring my data is always up to date even when I'm traveling. It’s enterprise power in my pocket."

Marcus Thorne

Review Analysis

Insights from user reviews.

Sentiment Score

33%
Negative

Summary

The Zoho CRM mobile app receives overwhelmingly negative feedback, predominantly due to severe stability and performance issues, including frequent crashes, failure to open, and prolonged loading times. Many users report the app becoming unusable after updates or on specific iOS versions, such as 26.1, 18.6, and with iPhone 17. Critical features like the dialer are buggy, often disappearing or causing unwanted calls, and notifications for new leads are frequently non-functional. Users also highlight poor user interface design, with small fonts and lack of iPad compatibility, alongside unreliable data synchronization and limited search capabilities for contacts and leads. While some users acknowledge its sales management potential and the presence of a dial pad, these positives are overshadowed by pervasive technical glitches and unhelpful customer support, leading to widespread dissatisfaction.

Common Themes

User Interface(1)
Sales Management(1)
CRM Data Access(1)
Dialer Functionality(1)
Overall App Quality(1)

About the app

Everything you need to know about Zoho CRM - Sales & Marketing.

Description

Zoho CRM empowers empowers over 300,000 businesses across the world businesses in over 180 countries. It helps businesses engage with customers, convert more leads, and grow their revenue by closing more deals. Oversee your sales on the move with the Zoho CRM mobile app. Whether you're a sales rep making calls, a sales manager monitoring the sales pipeline, or a business owner nurturing your business, approach your workday efficiently with a state-of-the- art mobile CRM system. Your mobile CRM app not only covers your CRM software requirements on the go but also helps boost mobile sales productivity with features like search, call, email, check-in, near-me, and notifications. With a highly fluid, interactive interface, offline access, and the ability to sync data across all your devices automatically, Zoho's mobile CRM is perfect for field sales. Features : - Get a clear overview of your scheduled tasks, meetings, and calls. Set reminders so that you never miss out on a single one. - Use the powerful global search to locate anything you need. - Review notes and attachments before heading out for important meetings. - Locate customers and sales opportunities nearby and navigate. - Check in at a client's location to record your visit. - Know who's calling with the Caller ID feature. - Log calls and capture the details of your conversation with ease by attaching voice notes. - Visualize sales and marketing trends and make decisions while you're away from your desk. - Collaborate with your team in real-time using Feeds and @mention colleagues on posts. - Sync your data automatically across all platforms without worrying about network connectivity. If you have any questions or comments, please write to us at crm@zohomobile.com. We'll be happy to help. Privacy Policy: https://www.zoho.com/privacy.html Terms of Service: https://www.zoho.com/terms.html

Latest Version

3.17.31

Size

567.6 MB

First Released

Jul 6, 2011

Ready to Close More Deals on the Go?

Join 300,000+ businesses and turn your smartphone into your most powerful sales tool. Download Zoho CRM today to find nearby leads, log calls instantly, and reclaim your weekends.

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FAQ

Frequently Asked Questions

Everything you need to know about Zoho CRM - Sales & Marketing

What is Zoho CRM?

Zoho CRM empowers businesses to engage with customers, convert more leads, and grow revenue by closing more deals. It provides a mobile CRM system for managing sales on the go.

Does Zoho CRM offer mobile functionality?

Yes, Zoho CRM offers a mobile app for overseeing sales on the move. It provides a state-of-the-art mobile CRM system with a fluid, interactive interface and offline access.

How does Zoho CRM help improve mobile sales productivity?

Zoho CRM boosts mobile sales productivity with features like search, call, email, check-in, near-me location services, and notifications. It also provides automatic data syncing across all devices.

Can Zoho CRM users work offline?

Yes, Zoho CRM supports offline access. Users can work uninterrupted even without network connectivity, and the app automatically syncs data across all platforms once online.

What security features does Zoho CRM provide?

Zoho CRM provides enhanced security features including data encryption. It supports GDPR and HIPAA compliance, IP Restriction, and Two-Factor Authentication to protect user data.

How does Zoho CRM help manage daily tasks and meetings?

Zoho CRM provides a clear overview of scheduled tasks, meetings, and calls. Users can set reminders to ensure they do not miss any important appointments or activities.

Can Zoho CRM help locate nearby customers?

Yes, Zoho CRM allows users to locate customers and sales opportunities nearby. It also provides navigation assistance to reach those locations efficiently.

Does Zoho CRM include a Caller ID feature?

Yes, Zoho CRM includes a Caller ID feature. This allows users to know who is calling, enhancing preparation for calls with existing contacts or prospects.

How can users record call details in Zoho CRM?

Zoho CRM allows users to log calls and capture conversation details with ease. Users can attach voice notes directly to record specifics of their discussions.

Can Zoho CRM visualize sales and marketing trends?

Yes, Zoho CRM enables users to visualize sales and marketing trends. This functionality supports data-driven decision-making even when users are away from their desks.

Does Zoho CRM support team collaboration?

Yes, Zoho CRM supports real-time team collaboration. Users can utilize Feeds and @mention colleagues on posts to communicate and work together effectively.

How does Zoho CRM handle lead and deal management?

Zoho CRM streamlines lead and deal management, allowing users to create new deals, track amounts, closing dates, stages, and assign tasks. This helps convert prospects into closed deals.

Does Zoho CRM have built-in email capabilities?

Yes, Zoho CRM includes built-in email functionality. This allows users to stay on top of important conversations directly within the app, managing communications effectively.

How does the check-in feature work in Zoho CRM?

Zoho CRM's check-in feature allows users to record their visit at a client's location. It confirms arrival for meetings, documenting the visit in the CRM system.