ZVV

ZVV

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Logo of ZVV

ZVV: Your Seamless Gateway to Zurich and All of Switzerland

Navigate like a local with real-time transit data and instant mobile ticketing. From the city center to the Alps, enjoy stress-free travel with easy check-in features and support for Apple Pay and US credit cards.

Publisher

Zurcher Verkehrsverbund ZVV

Category

Travel

Downloads

499K+

User Rating

4.6/5

Total Ratings

18K+

Locales

2

Zurich in Your Pocket

Discover the interface used by 499K+ users.

ZVV mobile app home page displaying transport connections and trip planning in Switzerland

ZVV mobile app home page displaying transport connections and trip planning in Switzerland

ZVV app interface showing map-based orientation and timetable search for Zurich transport

ZVV app interface showing map-based orientation and timetable search for Zurich transport

Screenshot of the ZVV app displaying a real-time timetable and ticket booking interface for a train trip from Zurich

Screenshot of the ZVV app displaying a real-time timetable and ticket booking interface for a train trip from Zurich

A smartphone screen displaying the ZVV app transit map with real-time departure information for Zurich

A smartphone screen displaying the ZVV app transit map with real-time departure information for Zurich

ZVV app interface showing the check-in ticket feature with a swipe to start journey slider.

ZVV app interface showing the check-in ticket feature with a swipe to start journey slider.

ZVV app interface for purchasing travelcards and tickets for Zurich public transport

ZVV app interface for purchasing travelcards and tickets for Zurich public transport

A mobile interface for the ZVV app displaying an e-multi-card ticket with validation history for Zurich public transport.

A mobile interface for the ZVV app displaying an e-multi-card ticket with validation history for Zurich public transport.

ZVV app interface displaying a digital SwissPass Mobile ticket with a QR code and travelcard details.

ZVV app interface displaying a digital SwissPass Mobile ticket with a QR code and travelcard details.

Experience Swiss Precision at Your Fingertips

The tools that make this app stand out, trusted by 499K+ users.

🎟️

Frictionless One-Tap Ticketing

Skip the complex fare zones. Use the Check-in feature to start your journey and let the app automatically calculate the lowest fare for you.

⏱️

Live Real-Time Intelligence

Travel with confidence using live departure boards and instant disruption alerts for every train, bus, boat, and tram across the country.

💳

Secure Global Payments

Book in seconds with Apple Pay or your preferred US credit card. No kiosks, no cash, and no foreign language barriers at the station.

Loved by users worldwide

Trusted by 499K+ people who love this app.

"

"I visit Zurich for work several times a year and the ZVV app is an absolute game-changer. The Apple Pay integration and real-time departure info make navigating the city as easy as using a rideshare app back home. No more fumbling with ticket machines or worrying about zones—the Check-In feature handles it all."

Marcus Thompson
"

"Planning our family trip to Switzerland seemed daunting, but this app made the transport part effortless. We bought tickets for the whole group, including our dog, with just two clicks. The English interface is flawless and the live map view helped us navigate the city like locals."

Sarah Jenkins

Review Analysis

Insights from user reviews.

Sentiment Score

30%
Negative

Summary

This mobile app receives overwhelmingly negative feedback, with users frequently reporting critical issues such as app crashes, unreliable performance including glitchy scrolling and server problems, and inaccurate timetable information. Many users face significant frustration with payment methods, particularly with Halbtax Plus and adding new options, alongside persistent problems with the check-in functionality that can lead to high battery drain or lost journey tracking. While some users appreciate new lock screen widgets, automatic refunds, and its intuitiveness, the app is broadly criticized for its outdated and complicated user interface, and several version-specific bugs have led to crashing and usability issues after recent updates.

Common Themes

Reliability & Performance(18)
User Interface (UI/UX)(16)
Payment & Subscription Management(14)
Timetable & Accuracy(7)
Check-in Functionality(6)
Customer Support(2)

About the app

Everything you need to know about ZVV.

Description

The ZVV app provides you with real-time timetable information throughout Switzerland and allows you to buy travelcards and tickets in seconds. All ZVV and Z-Pass travelcards, multicards and tickets as well as tickets and day passes for the whole of Switzerland (national long-distance connections and regional fare networks) are available. The key features at a glance: • Real-time connection search • Table with the next departures for each stop • Area map for orientation from the current location • Overview of current incidents and disruptions in the ZVV area • Save planned journeys and commuter routes on the home tab • Purchase tickets with two clicks in the shop or directly after a timetable request • Check-in ticket as alternative - simply check in and start travelling • Easy ticket purchase also for fellow travellers, dogs and bikes • Purchase of e-multicards with up to 10% discount • Purchase and renewal of ZVV and Z-Pass travelcards with just a few clicks • Quick access to all valid tickets via homepage • Digital presentation of travelcards and discounts with SwissPass Mobile • Refund of unused tickets directly in the app • Download of sales and refund receipts • Easy access to personal settings and customer service Payment options: TWINT, credit cards (Mastercard, VISA, American Express), debit cards, Apple Pay, PostFinance, REKA, purchase on account (several payment methods can be entered) Available languages: German / English Contact: If you have any questions about the app, ZVV-Contact is available daily from 6 a.m. to 10 p.m. on the free number 0800 988 988 or contact@zvv.ch.

Latest Version

2.15.0

Size

136.9 MB

First Released

Aug 22, 2021

Navigate Switzerland Like a Local

Get the ultimate travel companion for your Swiss journey. Buy tickets in seconds, enjoy effortless check-in, and skip the lines with the convenience of Apple Pay and full English support.

Download on App Store
FAQ

Frequently Asked Questions

Everything you need to know about ZVV

What is the ZVV app?

The ZVV app provides real-time timetable information for Switzerland. It enables users to instantly buy travelcards, multicards, and tickets for national long-distance connections and regional fare networks.

Can I purchase tickets for all of Switzerland using the ZVV app?

Yes, the ZVV app allows the purchase of tickets and day passes for the whole of Switzerland. This includes national long-distance connections and regional fare networks.

How do I buy tickets with the ZVV app?

Users purchase tickets in the ZVV app quickly, either with two clicks in the shop or directly after a timetable search. The app also features a "Check-in ticket" alternative for travel.

What payment options are available in the ZVV app?

The ZVV app supports TWINT, credit cards (Mastercard, VISA, American Express), debit cards, Apple Pay, PostFinance, REKA, and purchase on account. Multiple payment methods are configurable.

Does the ZVV app provide real-time public transport information?

Yes, the ZVV app offers real-time timetable information and a real-time connection search across Switzerland. It also provides an overview of current incidents and disruptions in the ZVV area.

Can I get discounts on multi-journey tickets using the ZVV app?

Yes, the ZVV app enables the purchase of e-multicards, offering up to a 10% discount. These tickets support validation for multiple travelers.

How can I view next departures for a specific stop in the ZVV app?

The ZVV app displays a table showing the next departures for any chosen stop. It also provides a detailed area map for spatial orientation from your current location.

How does the ZVV app manage travelcards?

The ZVV app facilitates the purchase and renewal of ZVV and Z-Pass travelcards. It provides quick homepage access to all valid tickets and supports digital presentation via SwissPass Mobile.

Is SwissPass Mobile integrated with the ZVV app?

Yes, the ZVV app integrates SwissPass Mobile. This feature allows for the digital presentation of all travelcards and discounts directly within the application.

Can I refund ZVV app tickets if unused?

Yes, the ZVV app permits direct refunds for unused tickets. Users also have the option to download sales and refund receipts for their records.