iGHTK & Tra cứu đơn hàng

iGHTK & Tra cứu đơn hàng

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Logo of iGHTK & Tra cứu đơn hàng

iGHTK & Tra cứu đơn hàng: Real-Time Tracking for Your Vietnam Shipments

The essential bridge for the Vietnamese-American community. Track every order with one touch, chat directly with sellers in Vietnam, and manage your cross-border logistics with total peace of mind.

Download on App Store

Publisher

Giao Hang Tiet Kiem Joint Stock Company

Category

Business

Downloads

2M+

User Rating

4.7/5

Total Ratings

131K+

Locales

1

Your Shipment, Visualized

Discover the interface used by 2M+ users.

Top view of a GHTK courier on a motorbike with a green delivery box and order tracking text

Top view of a GHTK courier on a motorbike with a green delivery box and order tracking text

iGHTK app splash screen showing a delivery driver on a motorbike and a phone number login button

iGHTK app splash screen showing a delivery driver on a motorbike and a phone number login button

iGHTK app interface for chatting with customer support and managing delivery requests

iGHTK app interface for chatting with customer support and managing delivery requests

User account profile screen of the iGHTK app showing order statistics loyalty rewards and account status

User account profile screen of the iGHTK app showing order statistics loyalty rewards and account status

Mobile interface of iGHTK app for creating a shipping order in Vietnam with sender and recipient details

Mobile interface of iGHTK app for creating a shipping order in Vietnam with sender and recipient details

iGHTK app interface displaying real time shipment progress and delivery status on a map of Vietnam

iGHTK app interface displaying real time shipment progress and delivery status on a map of Vietnam

iGHTK app screenshot showing detailed order reports and spending trends with bar and donut charts

iGHTK app screenshot showing detailed order reports and spending trends with bar and donut charts

Mobile screen of iGHTK app community section displaying promotional banners and user posts

Mobile screen of iGHTK app community section displaying promotional banners and user posts

Seamless Delivery Management at Your Fingertips

The tools that make this app stand out, trusted by 2M+ users.

📍

Instant Global Tracking

Monitor your orders in real-time across all 63 provinces with a single touch for ultimate peace of mind.

💬

Direct Personal Communication

Message shops and shippers instantly to coordinate details and ensure your package is handled with care.

🕒

Proactive Delivery Control

Set delivery appointments and receive live status notifications so you are always ready for your package's arrival.

Loved by users worldwide

Trusted by 2M+ people who love this app.

"

"Managing my boutique imports from Vietnam used to be stressful, but iGHTK changed that. The real-time tracking and direct chat with shippers give me the transparency I need to run my business smoothly from California. It is the most reliable tool for anyone handling cross-border logistics."

Minh Thu T.
"

"I frequently order specialty goods from Vietnam, and this app is essential. The interface is intuitive, and I love being able to see exactly where my package is at any moment. The direct communication feature makes it so easy to resolve any delivery questions instantly."

Khanh Nguyen

Review Analysis

Insights from user reviews.

Sentiment Score

11%
Negative

Summary

Customer feedback for this mobile app is overwhelmingly negative, primarily revolving around significant issues with delivery services. Users frequently report extremely slow delivery times, persistent delays, and a lack of timely updates on their order status. Common complaints also highlight unresponsive customer service channels, including non-functional chat support and unanswered calls, which exacerbates frustration when trying to resolve problems. Many users describe the app's functionality as poor, citing bugs, unreliable tracking features, and difficulties with managing orders. A small number of users, however, have reported positive experiences, specifically noting fast and efficient delivery.

Common Themes

Slow Delivery(27)
Customer Service Responsiveness(9)
App Functionality(6)
Shipper Conduct(6)
Order Tracking Accuracy(4)
Efficient Delivery(3)

About the app

Everything you need to know about iGHTK & Tra cứu đơn hàng.

Description

Tracking đơn hàng chỉ 1 chạm Theo dõi, hẹn giao, chat vs shipper iGHTK là ứng dụng dành cho người nhận hàng của Giaohangtietkiem.vn. - Ứng dụng iGHTK cho phép người nhận hàng tại 63 tỉnh thành trên toàn quốc đăng nhập chỉ với số điện thoại và kiểm tra trạng thái đơn hàng theo thời gian thực. - Nay người mua đã có thể nhắn tin cho shop và gửi yêu cầu trực tiếp tới bộ phận vận hành của Giao Hàng Tiết Kiệm. - App iGHTK tạo kết nối chặt chẽ và dễ dàng giữa người mua, Shop và vận hành iGHTK, với những chương trình ưu đãi tuyệt vời dành cho cả Shop và người mua. Hy vọng bạn sẽ có những trải nghiệm tuyệt vời với app iGHTK và Giaohangtietkiem.vn!

Latest Version

1.3.65

Size

137.3 MB

First Released

Apr 15, 2021

Track, Chat, and Deliver with Total Confidence

Join over 2 million users bridging the distance between Vietnam and the US. Download iGHTK now to manage your shipments with real-time transparency and direct communication.

Download on App Store
FAQ

Frequently Asked Questions

Everything you need to know about iGHTK & Tra cứu đơn hàng

What is the iGHTK app?

iGHTK is a mobile application for recipients of Giaohangtietkiem.vn. It allows users to track and manage their deliveries, schedule appointments, and communicate with shops and support staff nationwide in real-time.

Does iGHTK offer real-time order tracking?

Yes, users can track orders in iGHTK with one touch. The app provides real-time status updates and a detailed history of the delivery process, including map views of the package's journey.

Can I schedule or modify deliveries using the iGHTK app?

Yes, iGHTK allows recipients to schedule delivery appointments and send direct requests to Giaohangtietkiem.vn's operations. Users can also initiate requests to urge delivery or cancel orders directly through the app's chat interface.

How do I contact customer support or the shop via iGHTK?

Users can communicate directly with shops and send requests to Giaohangtietkiem.vn operations. The app also provides an option to chat or call customer support at 19006092 for assistance.

What is required to log in to the iGHTK app?

Users can log in to the iGHTK app using only their phone number. This simple login method grants access to all features, including order tracking and communication tools.

Is it possible to send packages using the iGHTK app?

Yes, the iGHTK app supports sending goods both locally and remotely, without requiring prior registration. It offers various shipping options, such as EXPRESS and XFAST, for user convenience.

What kind of financial reports does iGHTK offer?

Yes, iGHTK provides detailed reports on spending and order history. These reports include categorized overviews, charts, and statistics to help users track their financial activity and delivery patterns.

Does the iGHTK app provide rewards or promotions?

Yes, iGHTK features promotional programs for both shops and buyers. Users can earn GGold by referring friends and participate in community activities to receive gifts and special offers.