醫健通eHealth

醫健通eHealth

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醫健通eHealth: Manage Your Hong Kong Medical Records and Family Care from Anywhere

The official HKSARG health platform for the Hong Kong-American diaspora. Securely access your medical history, manage elderly healthcare vouchers for parents, and stay connected to Hong Kong’s healthcare system from 7,000 miles away.

Publisher

eHR Office, Health Bureau, HKSARG

Category

Medical

Downloads

1M+

User Rating

4.3/5

Total Ratings

5K+

Locales

3

Your Care, Visualized

Discover the interface used by 1M+ users.

Interface of 醫健通eHealth app for managing medical records and family health

Interface of 醫健通eHealth app for managing medical records and family health

Interface of the eHealth app showing family member profiles and quick access buttons for medications, vaccines, and appointments.

Interface of the eHealth app showing family member profiles and quick access buttons for medications, vaccines, and appointments.

eHealth app screen showing health programmes and screening results

eHealth app screen showing health programmes and screening results

Interface of the 醫健通eHealth app showing the Elderly Health Care Voucher Scheme and transaction records.

Interface of the 醫健通eHealth app showing the Elderly Health Care Voucher Scheme and transaction records.

Mobile interface of the eHealth app showing tools for tracking blood pressure and blood sugar levels.

Mobile interface of the eHealth app showing tools for tracking blood pressure and blood sugar levels.

Interface for managing BMI and waist circumference records in the eHealth app

Interface for managing BMI and waist circumference records in the eHealth app

A mobile app screen showing upcoming healthcare appointment details and booking options within the eHealth platform

A mobile app screen showing upcoming healthcare appointment details and booking options within the eHealth platform

Digital health record showing personal allergy and medication history on the eHealth app.

Digital health record showing personal allergy and medication history on the eHealth app.

Interface of eHealth Pro for healthcare professionals showing medical management options

Interface of eHealth Pro for healthcare professionals showing medical management options

Your Health Bridge to Hong Kong

The tools that make this app stand out, trusted by 1M+ users.

🏠

Remote Family Caregiving

Monitor your parents' health vouchers and children's growth records from the U.S., ensuring family well-being across borders.

📑

Global Continuity of Care

Carry your complete medical history, including medications and vaccines, for seamless consultations between the U.S. and Hong Kong.

🛡️

Verified Government Security

Access a trusted official platform to manage your electronic health records and sharing consents with maximum data privacy.

Loved by users worldwide

Trusted by 1M+ people who love this app.

"

"Living in San Francisco while my parents are in Hong Kong used to be stressful. With eHealth, I can remotely track their medical appointments and check their healthcare voucher balance. It gives me incredible peace of mind knowing I’m staying on top of their care from 7,000 miles away."

Sarah Wong
"

"As someone who splits time between New York and Hong Kong, this app is a lifesaver. Having my full vaccination history and medication records available in one secure place makes transitions between healthcare systems seamless. It’s the ultimate digital health companion for frequent travelers."

David Chen

Review Analysis

Insights from user reviews.

Sentiment Score

34%
Negative

Summary

The app receives predominantly negative feedback, with users frequently reporting critical issues such as the application failing to open, getting stuck on loading screens, or crashing, particularly after updates and on various iOS versions including iOS 18, 17.1.1, and specific devices like iPhone SE 3. Significant difficulties are also noted with login and registration, including identity authentication problems and issues with adding family members. While many users appreciate the app's potential for managing appointments, tracking medications, accessing personal medical records, and online payment when it works, these benefits are overshadowed by widespread functional instability, tedious data entry, and privacy concerns.

Common Themes

App Accessibility(13)
Update & Compatibility(11)
Login & Registration(6)
Overall Convenience(6)
User Experience(5)
Data Management & Privacy(4)
Medical Record Access(3)

About the app

Everything you need to know about 醫健通eHealth.

Description

The 醫健通eHealth App is developed by the Electronic Health Record Office of the Health Bureau. It provides you with one-stop access to useful health information and the electronic health record (eHR). With the醫健通eHealth App, you can take charge of your own and your loved ones’ health anytime, anywhere. For General Public: The 醫健通eHealth App provides you with public health information and government health programmes’ information. For registered patients in the Electronic Health Record Sharing System (eHRSS): The 醫健通eHealth provides you with other value-added functions. - View health records • Appointments • Allergies • Medications • Vaccines • COVID-19 related records (including the COVID-19 Vaccination Record, Medical Exemption Certificate and Recovery Record) and QR codes - Input health information • Vaccines • Children growth records • Health data (e.g. blood pressure, blood glucose records and Body Mass Index) - Manage eHR account • Review and update account information • Manage sharing consent - Other functions • Track on your children’s health • Search for Doctors • Review Elderly Health Care Voucher and other Public-Private Partnership (PPP) Programmes’ information Stay tuned with us! More new features are coming in future. For more details on eHRSS, please visit our website: www.ehealth.gov.hk

Latest Version

2.3.85

Size

204.3 MB

First Released

Nov 19, 2020

Manage Your Family’s Health in Hong Kong, Wherever You Are

The official, secure way for Hong Kong-Americans to track medical records, manage elderly care vouchers, and stay connected to their loved ones’ well-being from across the globe.

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FAQ

Frequently Asked Questions

Everything you need to know about 醫健通eHealth

What is the 醫健通eHealth App?

The 醫健通eHealth App is developed by the Electronic Health Record Office of the Health Bureau. It provides one-stop access to personal health information and the electronic health record (eHR).

What health records can I view with the 醫健通eHealth App?

The 醫健通eHealth App allows viewing of appointments, allergies, medications, vaccines, and COVID-19 related records, including vaccination, exemption, and recovery records with QR codes.

Can I manage my family's health information using the 醫健通eHealth App?

Yes, the 醫健通eHealth App enables users to track their children's health and manage family members' eHRs. The "My Family" feature supports adding and reviewing family health records.

How do I input health data into the 醫健通eHealth App?

The 醫健通eHealth App allows users to input health information such as vaccines, children's growth records, and health data like blood pressure, blood glucose, and Body Mass Index (BMI).

Does the 醫健通eHealth App support COVID-19 records?

Yes, the 醫健通eHealth App supports COVID-19 related records, including vaccination records, medical exemption certificates, recovery records, and associated QR codes for easy access.

Can I search for doctors using the 醫健通eHealth App?

Yes, the 醫健通eHealth App includes a "Search for Doctors" function, allowing users to find healthcare providers directly within the application.

How does the 醫健通eHealth App manage elderly healthcare vouchers?

The 醫健通eHealth App allows users to review their Elderly Health Care Voucher and other Public-Private Partnership (PPP) Programmes' information, including available balances and claim transactions.

What is eHealth Pro within the 醫健通eHealth App?

eHealth Pro is an extended feature of the 醫健通eHealth App designed for healthcare professionals. It offers specialized functions to support their practice, highlighted by its "One Profession One App" slogan.

Can I manage my eHR account settings in the 醫健通eHealth App?

Yes, users manage their eHR account within the 醫健通eHealth App. This includes reviewing and updating account information, and controlling the sharing consent for their health records.