HA Go

HA Go

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Logo of HA Go

HA Go: Your All-in-One Gateway to Healthcare Management

Take charge of your health from anywhere in the world. Effortlessly book appointments, pay bills, and sync your vitals with Apple Health to manage your and your family's care in Hong Kong with total confidence.

Publisher

Hospital Authority

Category

Medical

Downloads

2M+

User Rating

4.3/5

Total Ratings

6K+

Locales

2

Your Health Journey, Visualized

Discover the interface used by 2M+ users.

HA Go app screens displaying health services and appointment management dashboard

HA Go app screens displaying health services and appointment management dashboard

Mobile screen of the HA Go app My Appointments section showing a scheduled outpatient clinic visit

Mobile screen of the HA Go app My Appointments section showing a scheduled outpatient clinic visit

Screenshot of the HA Go app Pay HA feature displaying total fees and service categories like outpatient and drugs.

Screenshot of the HA Go app Pay HA feature displaying total fees and service categories like outpatient and drugs.

Booking interface in the HA Go app for specialist and allied health clinic appointments

Booking interface in the HA Go app for specialist and allied health clinic appointments

HA Go app dispensing record screen showing medication details for Paracetamol

HA Go app dispensing record screen showing medication details for Paracetamol

HA Go app booking screen for Family Medicine Clinics with options to book for self or others

HA Go app booking screen for Family Medicine Clinics with options to book for self or others

Master Your Health Management

The tools that make this app stand out, trusted by 2M+ users.

🌍

Remote Caregiving Made Simple

Access medical records, medication history, and upcoming appointment schedules from overseas, ensuring your loved ones in Hong Kong receive consistent care.

Sync with Apple Health

Effortlessly import blood pressure, glucose, and heart rate data from your wearables to visualize your health trends with intuitive charts and history views.

💳

Secure Global Payments

Skip the queues and settle hospital bills instantly via the app. Manage all billing information and payment records in one secure, digital location.

Loved by users worldwide

Trusted by 2M+ people who love this app.

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"Managing my mother's specialist appointments in Hong Kong from San Francisco used to be a nightmare. With HA Go, I can pay her medical bills instantly and keep track of her medication records right from my phone. It has completely removed the stress of remote caregiving."

Winnie Chan, California
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"As someone who travels frequently between New York and HK, having my entire health record in one place is essential. The Apple Health integration for tracking my blood pressure and the video-guided rehab exercises make it the most comprehensive health app I have ever used."

Dr. James Leung, New York

About the app

Everything you need to know about HA Go.

Description

"HA Go" is a new one-stop app developed by the Hospital Authority (HA) integrating several HA apps with new useful features and functions. HA Go facilitates patients to manage healthcare more effectively at their fingertips. The following examples are features now covered by "HA Go" : • My Appointments Patient can review upcoming appointments and attendance records in the past one year. • BookHA (Book Specialist Outpatient Clinic) HA Go provides a platform for the public to submit application for Specialist Outpatient Clinic (SOPC) new case appointment. It covers the specialties of Anaesthesiology (Pain Clinic), Cardiothoracic Surgery, Clinical Oncology, Ear, Nose and Throat, Eye, Gynaecology, Medicine, Neurosurgery, Obstetrics, Orthopaedics & Traumatology, Paediatrics, and Surgery. • Pay HA HA Go provides another platform for patients to pay fees and charges. The mobile application would also provide the information of bills. This platform would also offer other payment options, including "Scan and Pay" and "Barcode for convenience stores". • Rehab Patient on rehabilitation programme can follow instruction and carry out exercises prescribed and designed by therapists anywhere anytime at home or in community at their own choice. Programme is available in form of multimedia materials including videos and games. • Medication This platform helps patients find their dispensing records, drug information and allergy records. • My Measurement This platform helps patients manage their self-measurement records. Patients can input up to ten types of health data manually. The health data includes body weight, body mass index, blood pressure, pulse, blood glucose, body temperature, dizziness scale, pain scale, peritoneal dialysis, and uterine contraction timer. The My Measurement feature in the MyHealth module integrates with the Apple Health App. It can read five types of health data, including blood pressure, heart rate, blood glucose, body weight, and body temperature, from Apple Health App and import them as health records at My Measurement. Patients can choose which kinds of data to retrieve: - Blood Pressure - Heart Rate - Blood Glucose - Body Weight - Body Temperature Patients can change the permission at anytime at their device settings. My Measurement shows the inputted data in history view and charts view, helping patients trace their health trends. The health data is used to help patients manage their own health. All health data or information inputted by or provided by patients shall be for the patients’ own reference and record only. Such data is not intended for clinical use, and Hospital Authority assumes no responsibility to provide any medical diagnosis or treatment based on the data inputted by patient. The inputted measurement data is securely stored in the Hospital Authority Database for two years for review and editing. The health data will not be sent to any third party and will never be used for advertisement purposes. • My Health Info Patients can receive the health information and instructions prescribed by health care professionals in the form of e-pamphlets, videos, or soundtracks via this platform. The soundtrack player has repetition control, and the soundtracks can be played inside the app or in the background. The health information on this platform is provided by the Hospital Authority. More new features in HA Go will be available in the near future. "HA Go" is available in Chinese and English.

Latest Version

2.35.0

Size

252.4 MB

First Released

Dec 11, 2019

Your Healthcare Management, Simplified and Accessible

Join over 2 million users managing appointments, payments, and records in one place. Download HA Go today to stay connected to your care and your loved ones in Hong Kong, from anywhere in the world.

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FAQ

Frequently Asked Questions

Everything you need to know about HA Go

How do I check my medical appointments in HA Go?

HA Go allows patients to review upcoming appointments and attendance records from the past year. This feature provides an overview of a patient's medical history.

Can I apply for Specialist Outpatient Clinic appointments using HA Go?

Yes, HA Go provides a platform for the public to submit applications for Specialist Outpatient Clinic (SOPC) new case appointments across various specialties.

How can I pay medical bills with the HA Go app?

HA Go provides a platform for patients to pay fees and charges. It also offers payment options like 'Scan and Pay' and 'Barcode for convenience stores'.

Does HA Go include rehabilitation exercise programs?

Yes, HA Go includes rehabilitation programs. Patients follow therapist instructions and perform exercises using multimedia materials, including videos and games, anytime at their choice.

Can HA Go display my medication dispensing records?

Yes, HA Go helps patients find their dispensing records, drug information, and allergy records. This provides easy access to personal medication history.

What types of health data can HA Go track for patients?

HA Go tracks up to ten types of health data manually, including body weight, blood pressure, and blood glucose. It also reads five types from Apple Health App.

Does HA Go share patient health data with third parties?

No, HA Go does not send health data to any third party. It is stored securely in the Hospital Authority Database for two years and never used for advertisement purposes.

Is health data entered in HA Go used for clinical diagnosis?

No, health data inputted into HA Go is solely for the patient's own reference and record. It is not intended for clinical use or medical diagnosis.

How does HA Go provide health information and instructions?

HA Go provides health information from healthcare professionals via e-pamphlets, videos, or soundtracks. The platform's soundtrack player offers repetition control for learning.

What languages does the HA Go app support?

HA Go supports both Chinese and English languages. Users can select their preferred language within the application settings.

Can I book appointments for Family Medicine Clinics using HA Go?

Yes, HA Go facilitates booking appointments for Family Medicine Clinics (FMC). Patients can book for themselves, others, or utilize civil servant discounts.