ACKO Insurance

ACKO Insurance

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Logo of ACKO Insurance

ACKO Insurance: Modern, Paperless Protection for Your Life in India

Join 75M+ users managing car, bike, and health insurance with zero commission and lightning-fast claims. Effortless protection for your family and assets, controlled entirely from your phone.

Publisher

Acko Technology & Services Private Limited

Category

Finance

Downloads

1M+

User Rating

4.8/5

Total Ratings

52K+

Locales

1

Experience the Simplicity

Discover the interface used by 1M+ users.

ACKO Insurance mobile app dashboard displaying options for car bike and health insurance plans

ACKO Insurance mobile app dashboard displaying options for car bike and health insurance plans

ACKO Insurance app dashboard showing vehicle and family coverage details.

ACKO Insurance app dashboard showing vehicle and family coverage details.

Screenshot of ACKO app showing additional services like visa application, FASTag recharge, and traffic challan payments.

Screenshot of ACKO app showing additional services like visa application, FASTag recharge, and traffic challan payments.

ACKO app interface for roadside assistance and emergency ambulance services

ACKO app interface for roadside assistance and emergency ambulance services

A smartphone showing the ACKO insurance app dashboard with vehicle insurance details, FASTag balance, and traffic challan status

A smartphone showing the ACKO insurance app dashboard with vehicle insurance details, FASTag balance, and traffic challan status

ACKO Insurance app screen displaying health care services like teleconsultation and cashless hospitals.

ACKO Insurance app screen displaying health care services like teleconsultation and cashless hospitals.

ACKO Insurance app screen showing a resolved claim status with a notification for superfast digital settlements

ACKO Insurance app screen showing a resolved claim status with a notification for superfast digital settlements

ACKO Insurance app support screen with options to manage policies and contact customer service via call or email.

ACKO Insurance app support screen with options to manage policies and contact customer service via call or email.

Smart Insurance for Your Life in India

The tools that make this app stand out, trusted by 1M+ users.

📱

Remote Asset Management

Manage your Indian car and bike policies from the US. Renew instantly, check traffic challans, and track vehicle RTO info without any physical paperwork.

Automation-First Claims

Skip the long-distance calls. Experience 'Tap-Upload-Done' claims with real-time status updates and doorstep vehicle pickup/delivery for major repairs.

🏥

Priority Family Health

Secure your parents' health with comprehensive plans. Sync with Apple HealthKit to track fitness goals and earn rewards while managing consultations remotely.

Loved by users worldwide

Trusted by 1M+ people who love this app.

"

"Living in San Francisco, managing my car back in Bangalore used to be a headache. With ACKO, I renewed my insurance in 60 seconds and even cleared a pending traffic challan from the app. It is the most seamless zero-paperwork experience I have had—feels just like the top tech apps here in the US."

Arjun K., Senior Software Engineer
"

"I bought health insurance for my parents in Delhi through the app. The Apple HealthKit integration is a game-changer—it actually encourages them to stay active for rewards. When my dad had a minor claim, the tap-upload-done process saved us from the usual insurance nightmare. Truly a lifesaver for NRIs!"

Priya M., Healthcare Consultant

Review Analysis

Insights from user reviews.

Sentiment Score

30%
Negative

Summary

The app receives mixed feedback, with a notable lean towards negative experiences, particularly regarding its core services. While some users commend the app for its general service quality, user-friendly interface, and in certain cases, a seamless policy renewal process and efficient claim resolution, many express significant dissatisfaction. Common complaints include persistent app slowness, difficulty accessing policy documents (with one user specifically citing issues on iPhone 13), lengthy and often unsuccessful claim processing, and unresponsive customer support. Overall, a considerable number of users question the company's transparency and trustworthiness.

Common Themes

Service Quality(14)
App User-Friendliness(4)
Customer Support Responsiveness(4)
Claim Resolution Speed(3)
Policy Renewal Process(3)
Company Reliability(1)

About the app

Everything you need to know about ACKO Insurance.

Description

At ACKO, we offer Car, Bike, Travel, Health, Employee Health & Life insurance Buy, manage and claim on any ACKO policy directly on the app: Zero commission, zero paperwork, and superfast claims. *What you get with the ACKO app* - Insurance for your ride: Two-wheeler or Car - Health insurance for you and your family - Corporate health insurance - Commission-free plans at incredibly low premiums - Paperless insurance experience - Manage your policy on the go - Get instant one-tap renewal - Experience smooth claims processing. Tap-upload-done! - Get free insurance quotes *With ACKO, you don’t get* - The nostalgic smell of paper because we have paperless everything. - The pleasure of connecting with strangers and talking for hours about where your claim is stuck because all our processes are simple & automated. *Why ACKO is trustworthy* - 7.5 Cr+ happy smiles - 4.7/5 Star Google rating - 400 Cr+ claims settled What is special about ACKO? Our team is obsessed with making insurance super simple. We offer: Low-cost premiums We focus on selling insurance directly to our customers. This helps us save on commission and pass savings as discounts. Claims service you’ll love Minor damage to the car? Get instant claim settlement. Major damage? Give us a call, and we’ll pick up your car, get it repaired, and bring it back to you within 3 days as per policy terms. You’ll also get step-by-step updates on your claims for Bike, Car, and Health Insurance, so you don’t have to sit and wonder what’s going on. Insurance made easy Whether you want to buy insurance for your motorbike, renew car insurance, or purchase health insurance plans, this app will help you out. Get free insurance quotes Get Car, Bike and Health Insurance quotes on the app for free. For example, you can calculate your car insurance premium within 60 seconds to compare plans. Purchase vehicle insurance quickly Enter details. Get exclusive quotes. Make the payment. Receive your motor insurance policy instantly! Also, access your auto insurance policy document, edit details, and check the policy status. Buy health insurance online easily Check health insurance quotes, choose your preferred plan, and buy health insurance for you and your family. You can use the app to buy Arogya Sanjeevani Policy and ACKO Standard Health Insurance Policy. Health insurance for employees Avail all the insurance and health benefits of your Employee Group Health Insurance — get free doctor consultations, track your fitness & earn rewards, book lab tests, and order medicines from the app! Healthkit integration We integrate seamlessly with Apple Healthkit to sync your steps data and other health related information from the Health app via Apple Healthkit. Access/edit/claim partner policies If you have purchased insurance policies via our partners, you can access, edit, and raise a claim using the app. This is also applicable in the case of insurance policies for mobiles/electronics/appliances. Check vehicle’s RTO info Enter any vehicle registration number to see its corresponding RTO information, such as model, variant, registration date, and other vehicle details. Track traffic challans Worried about pending traffic challans? Check any vehicle’s pending and paid traffic challans by simply entering the vehicle registration number. *Do more with ACKO* - Know your car’s resale value - Get daily fuel prices - Search for nearby EV chargers - Find PUC centres nearby - Look for nearby mobile repair centres *Got questions?* For more details on insurance, please visit www.acko.com. If you have any questions, please write to us at hello@acko.com or call us on 1860 266 2256. IRDAI Registration No: 157 | ACKO General Insurance Ltd. *Disclaimer* The non-insurance services are facilitated and serviced by ACKO Tech and are in no way affiliated with the insurance products & services owned or offered by ACKO GI. Read more: https://www.acko.com/terms-and-conditions/app-store-terms/

Latest Version

12.2.1

Size

113.2 MB

First Released

Feb 1, 2024

Secure Your Life in India, From Anywhere

Join 7.5 crore users who trust ACKO for zero-commission, paperless insurance. Manage your car, bike, and family’s health with just one tap.

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FAQ

Frequently Asked Questions

Everything you need to know about ACKO Insurance

What types of insurance does the ACKO app offer?

ACKO offers various insurance types, including Car, Bike, Travel, Health, Employee Health, and Life insurance, all accessible through its app.

Does the ACKO app support paperless insurance?

Yes, the ACKO app supports a completely paperless insurance experience for policy buying, management, and claims processing.

Does ACKO offer low-cost insurance premiums?

Yes, ACKO offers low-cost, commission-free insurance premiums by selling directly to customers and providing savings as discounts.

Can users renew their ACKO insurance policies instantly?

Yes, the ACKO app enables users to renew their insurance policies instantly with a one-tap renewal feature.

How does ACKO handle insurance claims?

ACKO processes insurance claims smoothly and superfast, utilizing a paperless digital system where users tap, upload documents, and complete the process.

Does ACKO offer car pickup and repair for major damages?

Yes, for major car damages, ACKO arranges car pickup, repairs, and returns the vehicle within 3 days, subject to policy terms.

Can users get free insurance quotes on the ACKO app?

Yes, users can obtain free insurance quotes for Car, Bike, and Health Insurance on the ACKO app, including premium calculations in 60 seconds.

Does ACKO integrate with Apple HealthKit?

Yes, ACKO integrates seamlessly with Apple HealthKit to sync steps data and other health-related information from the Health app.

Can ACKO users check vehicle RTO information?

Yes, ACKO users can check any vehicle's RTO information, such as model, variant, and registration date, by entering its registration number.

How do I check traffic challans using the ACKO app?

Users can check a vehicle's pending and paid traffic challans by simply entering the vehicle registration number into the ACKO app.

Does ACKO help determine a car's resale value?

Yes, the ACKO app provides a feature for users to determine their car's resale value.

Can the ACKO app locate nearby EV chargers?

Yes, the ACKO app includes a feature that allows users to search for nearby EV chargers.

Does ACKO help find nearby PUC centers?

Yes, the ACKO app helps users find nearby PUC (Pollution Under Control) centers.

Can I find mobile repair centers using the ACKO app?

Yes, the ACKO app allows users to search for nearby mobile repair centers.

Is ACKO a trusted insurance app in India?

Yes, ACKO is India's #1 insurance app, trusted by over 8 crore users.

What insurance products can I explore on the ACKO app?

Users can explore Car, Bike, Health, Life, and Travel insurance products directly within the ACKO app.

Where can I view my insurance coverages in the ACKO app?

Users can view all their insurance coverages in one dedicated place within the ACKO app interface.

Can I download my ACKO policy documents from the app?

Yes, the ACKO app allows users to download their policy documents from the 'Your coverages' section.

Does the ACKO app offer services beyond insurance?

Yes, the ACKO app provides access to useful services beyond insurance, catering to daily and long-term needs.

What non-insurance services are available on the ACKO app?

The ACKO app offers non-insurance services like getting an ABHA card, applying for a visa, recharging FASTag, paying traffic challans, and checking PUCC validity.

Does ACKO provide emergency assistance?

Yes, the ACKO app provides instant help in emergencies, including options for roadside assistance, ambulance service, and police/fire/women's safety helplines.

Can I manage FASTag and traffic challans for my vehicle on the ACKO app?

Yes, the ACKO app allows users to view FASTag status and manage pending traffic challans for their vehicles.

Does the ACKO app have a healthcare center?

Yes, the ACKO app features a healthcare center to help users stay healthy with preventive care services.

What healthcare services does ACKO offer?

ACKO offers access to 14,300+ cashless hospitals, free doctor teleconsultations, lab test booking, and online medicine ordering services.

Are ACKO claims settlements fast and digital?

Yes, ACKO provides superfast claim settlements through a 100% digital claims process for efficiency and convenience.

How can I contact ACKO support?

Users can contact ACKO support through the app by selecting options to 'Talk to us' (call) or 'Write to us' (email).