中国电信-全国统一官方服务平台

中国电信-全国统一官方服务平台

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中国电信-全国统一官方服务平台: Your Official Gateway to China's Digital Life

The all-in-one platform for secure recharges, AI communication assistants, and exclusive rewards, keeping you seamlessly connected from the USA to home.

Publisher

CHINA TELECOM Corporation Ltd.

Category

Utilities

Downloads

88M+

User Rating

4.7/5

Total Ratings

4M+

Locales

2

Control Without Borders

Discover the interface used by 88M+ users.

China Telecom app interface displaying AI video music and special effects generation tools

China Telecom app interface displaying AI video music and special effects generation tools

China Telecom app interface showing the AI communication assistant feature with a 3D male avatar avatar.

China Telecom app interface showing the AI communication assistant feature with a 3D male avatar avatar.

Mobile app interface of China Telecom displaying AI assistant, travel booking, and lifestyle management features.

Mobile app interface of China Telecom displaying AI assistant, travel booking, and lifestyle management features.

Promotional screen for the China Telecom app showing a newcomer gift pack with recharge coupons and loyalty points.

Promotional screen for the China Telecom app showing a newcomer gift pack with recharge coupons and loyalty points.

China Telecom app screen displaying monthly rewards and a lucky wheel for phone credit prizes.

China Telecom app screen displaying monthly rewards and a lucky wheel for phone credit prizes.

Official China Telecom app birthday gift pack rewards screen

Official China Telecom app birthday gift pack rewards screen

Your Bridge to China, Powered by Innovation

The tools that make this app stand out, trusted by 88M+ users.

💳

Instant Global Account Management

Keep your Chinese phone number and linked bank accounts active with secure, official top-ups and exclusive recharge discounts.

🤖

24/7 AI Communication Assistant

Overcome the time-zone gap with an AI that answers calls from China while you sleep in the US, ensuring you never miss a vital notification.

🎁

Exclusive Member Welfare

Access premium monthly rewards, birthday gifts, and special 'Welfare Packs' designed to provide maximum value for international users.

Loved by users worldwide

Trusted by 88M+ people who love this app.

"

"As an international student in Seattle, keeping my Chinese number active for bank verifications is essential. This app makes recharging so convenient from abroad, and the newcomer bonuses were a great welcome gift!"

Jason Zhang
"

"The AI Call Assistant is a lifesaver for the time difference between NYC and Beijing. I can finally sleep through the night knowing the AI is handling my incoming calls from China. Truly indispensable for expats."

Meiling Wang

Review Analysis

Insights from user reviews.

Sentiment Score

34%
Negative

Summary

This mobile app receives largely negative feedback from users, primarily due to numerous issues with billing, app performance, and customer service. Users frequently report unauthorized charges, difficulty unsubscribing from unwanted services, and frustration with unresponsive or unhelpful customer support. While some users find the app convenient for basic transactions and appreciate the value of telecom plans, widespread complaints highlight problems such as lagging, frequent crashes (especially on iOS S26), a large app size, non-updating widgets, and a cluttered interface with excessive advertisements.

Common Themes

Billing & Account Management(2)
Widget Functionality(2)
User Interface (UI)(2)
App Performance & Stability(1)
Customer Service(1)
Network Reliability(1)

About the app

Everything you need to know about 中国电信-全国统一官方服务平台.

Description

【多重福利】福利升级,海量好礼等您来! · 暖心福利包:抽至抽取百元话费、海量福利月月领不停。 · 新人礼包:新用户注册领专属10元话费券。 · 生日礼包:生日当月领取专属好礼。 · 充值福利:手机、宽带、固话充值享专属折扣;0.01~1500元金额随心充,小额充值随心用。 【服务优化】 随时随地提供贴心服务! AI创作:视频、音乐、特效,创意灵感即刻生成。 AI代接:AI通信助理,智能代接不漏接。 一体化服务:娱乐、通讯、生活、出行 ,便捷服务不止于此。 【精选内容】 您可在电信星播客观看热播影视综集锦、热门金曲视频彩铃等精彩短视频;还有专享超值直播间,万家厅店网罗全网底价商品优惠,更有5G手机折扣、话费、流量、终端权益多种好礼送不停! 中国电信APP官方服务QQ群: 240861967,本群仅针对如中国电信APP出现无法正常登录、闪退、数据查询失败等相关内容进行答疑解决,如您有关于中国电信业务等方面其他问题,也可以直接致电当地10000号进行咨询。

Latest Version

13.0.0

Size

547.2 MB

First Released

Jul 17, 2012

Keep Your China Connection Alive and Thriving

Download the official China Telecom app to secure your cross-border digital identity. Claim your exclusive newcomer recharge rewards and manage your account seamlessly from the USA with AI-powered assistance.

Download on App Store
FAQ

Frequently Asked Questions

Everything you need to know about 中国电信-全国统一官方服务平台

What is the 中国电信 app?

The 中国电信 app is China Telecom's official unified service platform, offering various benefits, AI-powered tools, and integrated communication, entertainment, life, and travel functionalities.

Does the 中国电信 app offer AI creation features?

Yes, the 中国电信 app provides AI creation features, allowing users to generate videos, music, and special effects. This functionality helps users quickly realize creative inspirations.

How does the AI communication assistant work in the 中国电信 app?

The 中国电信 app includes an AI communication assistant that intelligently answers calls, ensuring users do not miss important communications. It acts as a smart proxy for calls.

What benefits do new users receive upon registering with the 中国电信 app?

New users registering with the 中国电信 app receive a new user package, which includes an exclusive 10 yuan phone bill coupon. Other offers like recycling discounts may also be available.

Can I get birthday gifts through the 中国电信 app?

Yes, the 中国电信 app offers an exclusive birthday package for users in their birthday month. This can include specific gifts or benefits such as Gold Beans and DIY video ringtone membership.

What recharge discounts are available on the 中国电信 app?

The 中国电信 app provides exclusive discounts for mobile, broadband, and landline recharges. Users can flexibly recharge amounts ranging from 0.01 to 1500 yuan.

How can I watch movies and TV shows on the 中国电信 app?

The 中国电信 app allows users to watch popular films, TV show collections, and trending music video ringtones through the Telecom Star播客 section. It also features live streams.

Does the 中国电信 app offer integrated services for daily life?

Yes, the 中国电信 app provides integrated services covering entertainment, communication, daily life, and travel. This includes features like managing ringback tones and travel bookings.

Where can I find support for technical issues with the 中国电信 app?

For technical issues like login failures or crashes with the 中国电信 app, users can join the official QQ group: 240861967. For business-related inquiries, call 10000.