APPatient
Skip the waiting room and the phone queues. Manage your medical records, message your care team, and request prescription refills with the all-in-one app designed for your busy lifestyle.
Publisher
Category
MedicalDownloads
5M+User Rating
Total Ratings
19K+Locales
1Discover the interface used by 5M+ users.
The tools that make this app stand out, trusted by 5M+ users.
Complete your intake paperwork from the comfort of your home and bypass the front-desk bottleneck on appointment day.
Avoid long wait times on the phone. Securely message your healthcare team for quick answers, updates, and prescription refills.
Take ownership of your health with instant access to your medical records and test results the moment they are available.
Trusted by 5M+ people who love this app.
"As a working mom managing both my kids' appointments and my own, APPatient has been a total lifesaver. I can handle all the intake paperwork from my phone while waiting at soccer practice instead of juggling a clipboard in a waiting room. Being able to request refills and message our doctor directly without waiting on hold for 20 minutes is exactly the efficiency I need."
"I've seen several specialists for my skin condition, and this app makes the experience so much better. I love having instant access to my lab results the moment they are ready, rather than waiting for a callback. The telehealth feature is seamless and saved me a two-hour drive for a simple follow-up. It's the most professional medical app I've used."
Insights from user reviews.
Sentiment Score
Summary
This medical app receives overwhelmingly negative feedback from users, primarily due to severe login and account management issues, frequently locking users out and requiring complicated, often unsuccessful, setup procedures involving unique URLs. Many users express frustration over the app's inability to effectively manage multiple healthcare providers, forcing separate logins and hindering access to different medical records. Furthermore, the app is widely criticized for its limited functionality, lacking essential features like scheduling appointments, viewing payment history, or reliably sending messages to providers. Users consistently describe the interface as clunky and non-intuitive, with technical glitches like an unexpected iOS 17 requirement for downloads, and poor customer support exacerbating a frustrating and non-functional experience, even after recent updates.
Common Themes
Everything you need to know about APPatient.
Description
Latest Version
7.12.0
Size
194.9 MB
First Released
Mar 8, 2016
Join over 5 million patients managing their care with ease. Skip the paperwork and connect with your healthcare team directly from your phone. Download APPatient™ now.
Everything you need to know about APPatient
APPatient is an end-to-end patient engagement app designed for Modernizing Medicine® patients and providers. It facilitates telehealth access, information exchange, and communication between patients and providers.
APPatient allows patients to communicate with their healthcare team via chat, request prescription refills, and access their medical records on the go. It also provides push notifications for primary medical concerns.
Yes, APPatient allows patients to request prescription refills directly from their phone. This feature is clearly accessible within the app's interface.
Providers use APPatient to communicate with patients, access patient information stored in EMA®, and allow patients direct access to their healthcare records and lab results. It helps treat patients on the go.
Yes, APPatient supports 24-hour online check-in for practices utilizing Premium Patient Connect. Patients can request virtual check-ins for appointments directly through the app.
Yes, patients can access their lab and test results through the APPatient app. The app features a dedicated section for viewing these results, ensuring convenient access to health data.
Patients log in to the APPatient app using their existing Patient Portal username and password. For login assistance, users must contact their physician’s office directly.
Yes, APPatient includes a chat feature that allows patients to communicate directly with their healthcare team. The app provides a dedicated messaging interface for secure exchanges.
APPatient allows patients to view medical records including medications, pharmacies, test results, allergies, demographics, past medical history, skin disease information, social history, and family history.
Yes, APPatient provides access to telehealth services. The app supports virtual appointments and video visits, integrating these functionalities for patient convenience and remote care.
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