AXA Doctor At Hand

AXA Doctor At Hand

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Logo of AXA Doctor At Hand

AXA Doctor At Hand: 24/7 Expert Healthcare on Your Schedule

Skip the waiting room and connect with qualified clinicians in minutes. Whether you are at home, at work, or traveling, get professional medical advice, prescriptions, and referrals via video or phone—anytime you need it.

Publisher

Doctor Care Anywhere Ltd.

Category

Medical

Downloads

579K+

User Rating

4.7/5

Total Ratings

6K+

Locales

2

Healthcare at Your Fingertips

Discover the interface used by 579K+ users.

AXA Health and Doctor Care Anywhere logos on a teal background

AXA Health and Doctor Care Anywhere logos on a teal background

AXA Health private online GP service providing 24/7 telehealth consultations

AXA Health private online GP service providing 24/7 telehealth consultations

AXA Doctor At Hand app interface showing clinicians and available appointment times for booking

AXA Doctor At Hand app interface showing clinicians and available appointment times for booking

Smartphone screen showing the AXA Doctor At Hand app with a prescription ordered confirmation and delivery details

Smartphone screen showing the AXA Doctor At Hand app with a prescription ordered confirmation and delivery details

Smartphone screen displaying a live video call with a smiling healthcare professional on the AXA Doctor At Hand app.

Smartphone screen displaying a live video call with a smiling healthcare professional on the AXA Doctor At Hand app.

A smartphone screen showing a booked video appointment confirmation on the AXA Doctor At Hand app including clinician details.

A smartphone screen showing a booked video appointment confirmation on the AXA Doctor At Hand app including clinician details.

Healthcare That Fits Your Busy Life

The tools that make this app stand out, trusted by 579K+ users.

24/7 On-Demand Appointments

Skip the waiting room. Book a video or phone consultation with a clinician anytime, day or night, usually within hours.

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Hand-Picked Medical Experts

Consult with highly qualified, UK-registered clinicians. You can even choose your clinician’s gender for your comfort.

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Medical Records at Your Fingertips

Access your consultation notes instantly and securely. We can even sync your records with your regular GP for continuity of care.

Loved by users worldwide

Trusted by 579K+ people who love this app.

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"As a frequent business traveler, I need healthcare that follows me. I managed to book a video consultation from my hotel room and had my records updated instantly. The 24/7 availability and the ability to see a UK-registered clinician from anywhere in the world provide incredible peace of mind. It is fast, professional, and fits perfectly into my digital workflow."

Michael B., International Business Consultant
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"When my daughter spiked a fever in the middle of the night, the peace of mind this app provided was priceless. We were speaking with a clinician within an hour without having to leave the house or sit in a crowded waiting room. The interface is seamless, and having the clinical notes sent directly to our family GP makes the whole process feel so secure."

Sarah W., Mother of Two

About the app

Everything you need to know about AXA Doctor At Hand.

Description

AXA Doctor at Hand is a 24/7 service, available wherever and whenever you need it. From a choice of appointments with GP’s or Advanced Clinical Practitioner for advice, prescriptions, tests or eligible referrals, AXA Doctor at Hand takes care of things seamlessly. Anytime appointments With AXA Doctor at Hand, appointments are available 24 hours a day, seven days a week, 365 days a year. You can see GP’s and Advanced Clinical Practitioner by video or phone. Advanced Clinical Practitioner appointments are available from 8am – 10pm* There’s no need to fit in with fixed opening hours or be left hanging on the phone to make an appointment or to get the support you need. Hand-picked network of healthcare professionals Appointments are with qualified doctors and advanced clinical practitioner; experienced healthcare professionals handpicked by Doctor Care Anywhere. You can even choose whether you see a male or female clinician. All our clinicians are UK-registered with either the General Medical Council (GMC) or Nursing and Midwifery Council ( NMC). They are also specially trained in virtual consultation skills, ensuring that you receive the highest quality of care during your consultation. See a clinician from anywhere Booking appointments through the app couldn’t be easier. AXA Doctor at Hand appointments are usually available within a few hours, and you can join from anywhere in the world – at home or when you’re away. Medical records at a touch You will have a copy of your appointment notes uploaded directly to your patient record, so you’ve got a reminder of the conversation you had with the clinician. Your full medical notes can be sent to your NHS GP to make sure that everyone’s in the picture. Doctor-patient confidentiality is paramount. Your notes will be stored securely in your patient record. When asked for an activation code, activate using your AXA Health membership number if you have one (found on your AXA Health membership documentation) or, if you don’t have an AXA Health membership number, use the activation code emailed to you by Doctor Care Anywhere. To view all the features of AXA Doctor at Hand and for more information please visit www.doctorcareanywhere.com/axa Full Terms and Conditions can be found at www.doctorcareanywhere.com/terms-conditions-axa

Latest Version

13.2.0

Size

101.0 MB

First Released

Nov 5, 2020

Your Health Doesn’t Wait for Business Hours

Get 24/7 access to expert clinicians from the comfort of home. Download AXA Doctor At Hand and take the waiting room out of your schedule.

Download on App Store
FAQ

Frequently Asked Questions

Everything you need to know about AXA Doctor At Hand

Is AXA Doctor at Hand available 24/7?

Yes, AXA Doctor at Hand offers appointments 24 hours a day, seven days a week, 365 days a year with GPs and Advanced Clinical Practitioners by video or phone.

What types of healthcare professionals are available through AXA Doctor at Hand?

AXA Doctor at Hand provides appointments with qualified GPs and Advanced Clinical Practitioners. All clinicians are UK-registered with the GMC or NMC and trained in virtual consultation skills.

How do I book an appointment with AXA Doctor at Hand?

You can book appointments easily through the AXA Doctor at Hand app. Appointments are usually available within a few hours, and you can select a clinician and time that suits you.

Does AXA Doctor at Hand store my medical notes securely?

Yes, AXA Doctor at Hand stores your appointment notes securely in your patient record. Your full medical notes can also be sent to your NHS GP, with doctor-patient confidentiality paramount.

Can I use AXA Doctor at Hand if I am outside the UK?

Yes, you can use AXA Doctor at Hand from anywhere in the world, whether you are at home or away. Appointments can be joined by video or phone.

How do I activate my AXA Doctor at Hand account?

You activate your AXA Doctor at Hand account using your AXA Health membership number or an activation code emailed to you by Doctor Care Anywhere.

What consultation methods and durations are available with AXA Doctor at Hand?

AXA Doctor at Hand offers consultations via video or phone. Appointments are available for up to 20 minutes with a healthcare professional.

Can AXA Doctor at Hand issue prescriptions and referrals?

Yes, AXA Doctor at Hand offers advice, prescriptions, tests, and eligible referrals. You can also access copies of referrals and fit notes securely stored on your patient record.