be - Multi-Service Platform: Your Essential Super-App for Travel and Daily Life

Join 10 million users who simplify their journey with Vietnam’s most trusted platform for ride-hailing, food delivery, and flight bookings. Whether you are visiting home or exploring new cities, enjoy seamless payments and 24/7 support in one powerful app.

Transportation Apps ›Food & Drink ›Shopping & Deals ›Travel Booking ›Finance & Crypto ›Lifestyle & Utility ›Career & Business ›

Publisher

be Group JSC

Your World, One App

Discover the interface used by 11M+ users.

Be app multi service platform for ride hailing and food delivery

Home screen of the be super app displaying service options for transport food delivery and flight tickets

Interface of the be app for booking car and motorbike rides in Vietnam

be app food delivery screen showing a variety of meal categories and promotional offers for users in Vietnam

Be app delivery service interface featuring fast and secure delivery headline and courier on a scooter

Flight booking screen of the be super-app showing options for affordable domestic and international tickets.

Your All-In-One Vietnam Travel Companion

The tools that make this app stand out, trusted by 11M+ users.

🚗

Professional Rides on Demand

Book vetted cars or motorbikes with upfront pricing, real-time tracking, and comprehensive trip insurance for total peace of mind.

💳

Seamless Cashless Payments

Avoid the hassle of physical currency. Securely link your cards or use digital banking for transparent, one-tap transactions.

🍱

Beyond Transportation

From instant food delivery to booking domestic flights and bus tickets, manage your entire itinerary through a single interface.

Loved by users worldwide

Trusted by 11M+ people who love this app.

"Whenever I return to Vietnam to visit family, be is my absolute go-to. It's so much more than just a ride-hailing app. I used it for everything from beBike trips through the city to booking bus tickets for weekend getaways. The interface is intuitive, and the cashless payment options through Cake make transactions completely stress-free."

Minh Nguyen

"I've used many travel apps, but be is a game-changer for navigating Southeast Asia. Having rides, food delivery, and flight bookings in a single 'Super-App' saved me so much time and phone storage. The drivers were incredibly professional, and knowing I had trip insurance included gave me great peace of mind while exploring."

Sarah Jenkins

Review Analysis

Insights from user reviews.

Sentiment Score

34%

Negative

Summary

The app receives mixed to largely negative feedback. While some users praise its convenience, smooth interface, and the kindness of certain drivers for services like food and rides, significant frustrations are widespread. Key issues include unhelpful customer support, frequent problems with driver behavior such as cancellations and rudeness, and unreliable app performance, particularly with inaccurate map data leading to delays and a perceived increase in unfair surge pricing. Strict account suspension policies and payment method preferences from drivers further contribute to user dissatisfaction.

Common Themes

Driver Behavior(11)

Customer Support(8)

Map Accuracy(6)

App Reliability(6)

Pricing(5)

Convenience/Utility(5)

Policies/Account Management(5)

About the app

Everything you need to know about be - Multi-Service Platform.

Description

Be app offers a variety of services, including motorbike and car bookings, airline tickets, bus tickets, express delivery, and other convenient utilities. To date, the app has been used and trusted by 10 million customers. Experience the outstanding features that Be has to offer: beTaxi service network covering 28 provinces and cities. A team of 100,000 friendly, professional, and well-trained drivers. Earn points for easy redemption of exclusive deals. Top-notch entertainment with the "Challenges" game. Seamless payments via Cake digital bank, with a wide range of exclusive offers. Trip insurance and order insurance for peace of mind, along with fair compensation policies. 24/7 customer support. BE SERVICES: Be's transportation services prioritize passenger safety, offering fast and convenient bookings, reasonable fares with numerous promotions, and easy trip tracking within the app. beBike: Convenient and cost-effective motorbike bookings. beCar: Comfortable and luxurious 4-seater and 7-seater car bookings. be Food: Quick and convenient food delivery service. beTravel: Long-distance one-way and round-trip car rentals to neighboring provinces at reasonable fares. beRental: Hourly car rentals with flexible routes, available from 2 to 10 hours. beDelivery: Fast and affordable delivery services, with easy order tracking. beFlight, Bus, and Train Tickets: Easy ticket bookings with attractive discounts and continuous promotions from Be and its reputable partners. beClean: 5-star standard hourly housekeeping services, affordable and suitable for all families in major cities. be for Business: Package transportation solutions for businesses. be Buy Now, Pay Later: Exclusive partnerships with banks and e-wallets, offering attractive deals and convenient payment options to optimize your finances. Additionally, Be offers various payment methods, including bank cards and e-wallets, for your convenience and cashless transactions. Many other exciting services and features await your discovery. BOOKING WITH BE IS SUPER FAST: Download the Be app and register for a FREE account. Select a service, enter your address, choose a promo code, and select a payment method. Place your booking. A driver will be on their way! Track your trip and contact your driver directly through the app. Head Office: 16th Floor, Sai Gon Tower, 29 Le Duan, Ben Nghe Ward, District 1, Ho Chi Minh City, Vietnam. Press Releases Credit Ratings: https://www.asiamoney.com/article/27i6gralrq1bhg3whzzls/awards/best-bank-awards/ vietnams-best-bank-for-digital-solutions-2022-cake-by-vpbank https://www.vpbank.com.vn/tin-tuc/thong-cao-bao-chi/2021/moody-nang-xep-hang-tin-nhiem-vpbank-len-ngang-muc-xep-hang-quoc-gia https://www.gso.gov.vn/tin-tuc-khac/2022/01/moodys-nang-xep-hang-tin-nhiem-cua-vpbank-len-ngang-muc-xep-hang-quoc-gia/ https://vir.com.vn/be-group-partnering-up-with-vpbank-to-launch-cake-digital-bank-82038.html https://www.retailbankerinternational.com/news/be-group-launches-digital-bank-cake-in-collaboration-with-vpbank/ CONNECT WITH BE: Email: hotro@be.com.vn Hotline: 1900 23 23 45 Website: https://www.be.com.vn Fanpage: https://www.facebook.com/begroupvn

Latest Version

3.6.165

Size

294.2 MB

First Released

Dec 16, 2018

Ready to Navigate Vietnam with Ease?

Join 10 million users and download the ultimate super-app for safe rides, fast delivery, and seamless cashless payments today.

FAQ

Frequently Asked Questions

Everything you need to know about be - Multi-Service Platform

What services does the be app offer?

The be app offers motorbike and car bookings, airline, bus, and train tickets, express delivery, food delivery, hourly car rentals, housekeeping, and business transportation solutions.

How many cities does the be app cover for its services?

The beTaxi service network covers 28 provinces and cities. The be app operates in major cities like Hanoi and Ho Chi Minh City, along with 26 other cities across Vietnam.

Does the be app offer food delivery?

Yes, the be app offers food delivery through its "be Food" service. Users can quickly and conveniently order food directly from the app.

How do I book a service using the be app?

To book a service with the be app, download it, register, select a service, enter addresses, choose a promo code, select a payment method, and confirm the booking.

Is customer support available for be app users?

Yes, the be app provides 24/7 customer support. Users can also contact be via email at hotro@be.com.vn or by calling their hotline at 1900 23 23 45.

What payment methods does the be app accept?

The be app accepts various payment methods, including bank cards and e-wallets. It also offers seamless payments via Cake digital bank, which provides exclusive offers.

Does the be app provide delivery services for businesses?

Yes, be provides "be for Business," which offers package transportation solutions specifically tailored for businesses, ensuring efficient and reliable delivery services.

Can I rent a car hourly through the be app?

Yes, the be app offers "beRental," an hourly car rental service with flexible routes. Rentals are available for durations ranging from 2 to 10 hours.

Does the be app offer trip and order insurance?

Yes, the be app includes trip insurance and order insurance. These features provide users with peace of mind and are accompanied by fair compensation policies.

What is Cake digital bank's role with the be app?

Cake digital bank is a payment partner integrated with the be app, offering seamless transactions and exclusive deals. Users can also access "be Buy Now, Pay Later" services.

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