Bolt: Your Global Gateway to Safe and Affordable Rides

Join over 100 million savvy travelers and urbanites. Request secure rides, rent eco-friendly scooters, or schedule airport transfers in 50 countries with transparent pricing and industry-leading safety features.

Transportation Apps ›

Publisher

BOLT TECHNOLOGY OU

A Glimpse of the Future of Travel

Discover the interface used by 102M+ users.

Smartphone screen displaying the Bolt app interface with a ride route on a map and pricing options

A young woman smiling in the back of a car with text describing affordable premium and electric ride options

Bolt mobile app interface showing options for ride booking, scheduling, car sharing, and safety support.

Bolt ride sharing app interface showing a map with a car location and text about scheduling rides up to 90 days in advance

Bolt app interface displaying various ride options including Bolt Basic and Comfort with upfront pricing and estimated arrival times

A 3D character jumping among icons representing Bolt Plus premium subscription features like food and scheduling.

Your All-in-One Movement Partner

The tools that make this app stand out, trusted by 102M+ users.

💰

Transparent & Fair Pricing

Avoid the surge pricing of local competitors. See your exact fare upfront and choose from multiple ride types that fit your budget and style.

🌍

Seamless Global Mobility

One app for your life in the US and your travels abroad. Schedule airport transfers up to 90 days in advance and navigate 50 countries like a local.

🛡️

Advanced Safety Features

Ride with peace of mind using our industry-leading safety tools, including an emergency assist button, audio trip recording, and confidential calling.

Loved by users worldwide

Trusted by 102M+ people who love this app.

"As someone who travels between NYC and Europe frequently, Bolt is my absolute go-to. I love that I can schedule my airport transfers weeks in advance, and the safety features like the audio trip recording give me total peace of mind when navigating a new city alone."

Elena Rodriguez

"I'm always looking for the best value, and Bolt delivers every time with transparent pricing. I really appreciate the Electric ride options for my daily commute and the fact that I can grab a scooter or a car within the same app. It's easily the most reliable way to get around the city."

Marcus Thompson

Review Analysis

Insights from user reviews.

Sentiment Score

31%

Negative

Summary

This app receives overwhelmingly negative feedback, primarily due to severe issues with driver conduct, customer support, and service reliability. Users frequently report drivers overcharging, taking longer routes, or outright canceling rides, particularly when card payments are involved, leading to frustration and delays. Many also criticize unresponsive customer service, which often fails to resolve billing disputes or safety concerns effectively. While a few users noted initial good pricing or general utility, these positive aspects are largely overshadowed by consistent complaints about app unreliability, problematic navigation, and a perceived lack of accountability, causing many to seek alternative services.

Common Themes

Driver Issues(20)

Pricing and Charges(18)

Customer Support(16)

Service Reliability(15)

Payment Processing(10)

App Navigation/Features(10)

Safety Concerns(3)

General Positive Experience(2)

About the app

Everything you need to know about Bolt: Request a Ride.

Description

Make getting around easier with Bolt! Whether you need a ride across town, an airport transfer, or a scooter to zip through traffic, our app makes it easy to move around confidently and conveniently. WHY CHOOSE BOLT? - Request a ride in seconds: enjoy safe, affordable rides with top-rated drivers. - Transparent pricing: see your fare upfront so there are no surprises. - Multiple payment options: pay securely using a credit/debit card, Apple Pay, Google Pay, or cash. EASY ORDERING: - Open the app and set your destination. - Choose from various ride types to suit your needs (Comfort, Premium, Electric, XL, and more). - Track your driver in real time. - Arrive in comfort and rate your experience. SAFETY FIRST: Some of Bolt’s safety features require the app to run in the background. - Emergency assist button: discreetly alert our Safety Team in case of emergencies. - Audio trip recording: record audio during rides for added peace of mind. - Private phone details: your contact information stays confidential when you call a driver. PLAN AHEAD: Need an airport transfer or an early morning ride? You can schedule your trip in advance from 30 minutes to 90 days before your expected pickup time. *JOIN BOLT PLUS TO UNLOCK PREMIUM FEATURES! Get the best of Bolt with Bolt Plus. Enjoy exclusive perks that save you time and money, making every ride smoother and more convenient. *BOLT DRIVE: We're committed to our carbon net zero goal by 2040. That's why we're increasing the lineup of electric and hybrid cars in Bolt Drive, our car-sharing service. You can also rent Bolt scooters and e-bikes via the app. *DELIVER PACKAGES Use the 'Send' ride type to arrange fast and convenient parcel delivery in your city. Bolt is available in 50 countries and 600+ cities worldwide (see the full list at https://bolt.eu/en/cities/). We rebranded from Taxify to Bolt in 2019. Bolt is the perfect taxi alternative for fast, reliable, and affordable rides. The app provides a seamless ride-ordering experience whether you’re commuting, travelling, or running errands. So, the next time you need a ride, choose Bolt! *Bolt options differ by location. Check the app for availability in your city. Earn money driving with the Bolt Driver app. Sign up: https://bolt.eu/driver/ Questions? Get in touch via info@bolt.eu or at https://bolt.eu Follow us on social media for updates, discounts, and offers! Facebook — https://www.facebook.com/Bolt/ Instagram — https://www.instagram.com/bolt X — https://x.com/Boltapp

Latest Version

217.0

Size

306.5 MB

First Released

Jul 24, 2013

Ready to move with confidence?

Join over 100 million global travelers and urbanites. Download Bolt today for fast, safe, and affordable rides in more than 600 cities worldwide.

FAQ

Frequently Asked Questions

Everything you need to know about Bolt: Request a Ride

What services does the Bolt: Request a Ride app provide?

The Bolt app provides ride-hailing, scooter and e-bike rentals, and car-sharing through Bolt Drive. It also features a 'Send' ride type for package delivery.

Can I schedule a ride in advance using the Bolt app?

Yes, the Bolt app allows users to schedule rides. Trips can be booked from 30 minutes up to 90 days before the desired pickup time.

Does Bolt: Request a Ride display ride prices upfront?

Yes, Bolt displays transparent upfront pricing. Users see the fare before confirming their ride, ensuring no unexpected costs.

What payment methods are accepted by the Bolt app?

The Bolt app accepts various payment methods. Users can securely pay using a credit/debit card, Apple Pay, or cash.

What safety features are integrated into the Bolt app?

Bolt integrates several safety features, including an Emergency assist button, audio trip recording, and private phone details to protect user contact information.

What is Bolt Plus and its main benefits for Bolt users?

Bolt Plus is a premium subscription for the Bolt app. It offers exclusive perks to save time and money, making every ride more convenient and smoother.

Does Bolt offer car-sharing services like Bolt Drive?

Yes, Bolt provides a car-sharing service called Bolt Drive. It features electric and hybrid cars, aligning with Bolt's carbon net-zero commitment by 2040.