Danube - الدانوب: The Premium Way to Care for Home from Abroad

Shop groceries, toys, and fresh flowers for your family in Saudi Arabia with ease. Experience our new design and get essentials delivered to their door in under 59 minutes via Danube Express.

Online & In-Store Shopping ›

Publisher

AMJAD UNITED CO LTD

A Premium Shopping Experience

Discover the interface used by 2M+ users.

Danube app interface showing a variety of health and beauty products like body wash and soap in Arabic.

Danube app kitchen interface showing a variety of food recipes

Checkout screen of the Danube app showing a grocery cart and delivery time slot selection for home delivery or pick-up.

Checkout screen of the Danube app showing delivery date and time slot selection with a list of grocery items in the cart

A screenshot of the Danube app showing various shopping departments including grocery health and beauty and cleaning products.

Danube Kitchen mobile app screen displaying a variety of delicious recipes including peanut butter shakes and chicken cream sandwiches.

The Danube mobile app interface displaying body care products like liquid soaps under the Health and Beauty category.

Danube app interface showing online grocery shopping categories in Arabic

The home screen of the Danube app displaying various grocery products and shopping offers.

A mobile interface of the Danube app showing a variety of groceries and household products with Arabic text.

Shopping for Home, From Anywhere

The tools that make this app stand out, trusted by 2M+ users.

⚡

Danube Express Delivery

Surprise your family or restock their pantry in under 59 minutes with our lightning-fast local delivery service in Jeddah and beyond.

💐

Premium Gifting Services

Send more than just food. Choose from fresh floral arrangements at Ward Station or the latest toys for your loved ones back home.

📱

Effortless Remote Management

Track orders step-by-step and get instant support via WhatsApp Live Chat to ensure your household is always taken care of.

Loved by users worldwide

Trusted by 2M+ people who love this app.

"As a Saudi expat living in the US, this app is my go-to for taking care of my parents back home. The Danube Express delivery is incredibly fast—I can order fresh groceries from thousands of miles away and have them delivered to their door in Jeddah in under an hour. The new tracking feature gives me total peace of mind."

Fahad A., Software Engineer in Washington D.C.

"The perfect way to stay connected with family. I recently used the Ward Station feature to send a fresh bouquet and some toys from the Click section to my niece in Riyadh. The redesigned checkout is seamless, and being able to pay easily from abroad makes the whole experience stress-free. Truly a premium shopping experience!"

Sarah M., Graduate Student in New York

Review Analysis

Insights from user reviews.

Sentiment Score

10%

Negative

Summary

The app is currently facing significant and widespread issues, primarily relating to its core functionality and service reliability. Many users report the app crashing, freezing, or being completely unusable, often due to an incompatible iOS 18.2 update requirement that prevents access. Furthermore, customer service is frequently cited as unresponsive, exacerbating frustrations with delayed or incomplete deliveries and persistent problems with product availability and accurate pricing within the app. These severe technical and operational challenges have led to an overwhelmingly negative user experience.

Common Themes

App Stability(11)

iOS Update Compatibility(11)

Customer Service(10)

Delivery Reliability(7)

Product Availability(7)

Location Services & Coverage(6)

Pricing Discrepancies(3)

About the app

Everything you need to know about Danube - الدانوب.

Description

Say hello to a brand-new Danube App! This release brings you a richer shopping experience, so there's no way but to fill up your cart on the way out! Fresh Look & Feel We've freshened up, just for you! A cleaner, simpler, and easier way to navigate your favourite aisles. Start Your Search Anywhere The new design allows you to easily search for what you need while browsing from anywhere on the app. Track Your Order Not only have we made it easier to view your Orders History, but you can now keep an eye on your order by tracking its whereabouts, step by step! Checkout Just Got Interesting A redesigned checkout process with simpler cart review, delivery and payment options. Delivery just got quicker with Danube Express Delivery within 59 minutes. Get your daily essentials and favourites delivered to your door in under 1 hour. Available in Jeddah right now… expanding across the Kingdom soon! Added some Click toys for our lil customers All the very best toy brands now available online with Danube App. Browse, shop and get the best deals on big brands for your children & your family. Freshen your day with fresh flowers now available at ward station The perfect gift for loved one's or to brighten your day! Fresh flowers now available for delivery within 1 hour Bye Bye Bugs! We debugged our bugs, because it's important. And we're nice like that. We'd Love to Sit & Chat We're now even closer to you with our new WhatsApp Live Chat. Looking forward to address all your questions and concerns! Thank you for shopping with Danube! تطبيق الدانوب جاكم بشكل جديد! يقدم لك هذا التحديث تجربة تسوق جديدة ومشوقة، عبي السلة وتسوق أونلاين!! مظهر جديد ومنعش شكل جديد ومميز فأصبح التنقل بين المنتجات على التطبيق أسهل وأبسط ابدأ البحث في أي مكان التصميم الجديد يسهل لك البحث عما تحتاجه أثناء التصفح على التطبيق تتبع طلبك أصبح من السهل تتبع طلبك من خلال "سجل الطلبات" الخاص بك تصميم جديد لطريقة الدفع والخروج تصميم جديد لطريقة الدفع والخروج مع خيارات أسهل لاستعراض عربة التسوق وخيارات التوصيل والدفع طلباتك أسرع مع الدانوب إكسبريس! مقاضيك توصلك في أقل من 59 دقيقة! متوفرة الخدمة في جدة وقريباً في مناطق جديدة تم اضافة الألعاب لأطفالنا الصغار! أفضل العلامات التجارية للألعاب متاحة الآن للطلب من خلال تطبيق الدانوب، تصفح واطلب أفضل العروض على العلامات التجارية الكبرى لأطفالك وعائلتك. مشاعرك بالورد وصلها! اطلب الورد للي يعز عليك ويوصلك في أقل من ساعة مع الدانوب اكسبريس! وداعاً لأي خلل! لقد تخلصنا من أي خلل أو عطل في التطبيق تحدث معنا! مع ميزة المحادثة المباشرة على الواتساب صرنا أقربلك! شكرا لطلبك من الدانوب اونلاين!

Latest Version

15.0.2

Size

108.7 MB

First Released

Apr 8, 2016

Take Care of Home, No Matter the Distance

Download the all-new Danube app to send fresh groceries, toys, and flowers to your loved ones in the Kingdom with 59-minute express delivery.

FAQ

Frequently Asked Questions

Everything you need to know about Danube - الدانوب

What are the main features of the Danube App?

The Danube App provides a refreshed look, improved search functionality, and real-time order tracking. It also features a simplified checkout process and a new Live Chat for customer support, enhancing the overall shopping experience.

Can users track their orders using the Danube App?

Yes, the Danube App allows users to easily view their complete order history. Furthermore, it enables real-time tracking of orders, showing their whereabouts step by step until delivery is complete.

Does the Danube App support home delivery or store pickup?

Yes, the Danube App offers both pick-up and home delivery services. Users can conveniently schedule their preferred time slots for either option directly within the app during the checkout process.

Is customer support available through Live Chat in the Danube App?

Yes, the Danube App integrates a brand new Live Chat feature. Users can utilize this direct channel to ask any questions and receive immediate assistance from customer support.

What types of products are available on the Danube App?

The Danube App is a one-stop online shop offering extensive product categories. These include Grocery, Health & Beauty, Cleaning & Washing, and Paper & Disposable items, covering diverse household and personal needs.

Does the Danube App offer cooking recipes?

Yes, the Danube App features a 'Danube Kitchen' section. This allows users to explore and cook delicious recipes, such as various shakes, sandwiches, and hearty potato dishes, enhancing their culinary experience.

Recommendations