Eureka Forbes | Aquaguard
Experience peace of mind with the official app. Book certified technicians, manage your AMC plans, and ensure 100% genuine parts for your family’s health in seconds.
Publisher
Category
BusinessDownloads
660K+User Rating
Total Ratings
49K+Locales
1Discover the interface used by 660K+ users.
The tools that make this app stand out, trusted by 660K+ users.
Skip the calls and schedule maintenance or repairs in seconds at a time that fits your busy urban schedule.
Ensure your family's safety with 100% authentic filters and parts, installed only by certified Eureka Forbes experts.
Stay ahead of maintenance with automated filter-change alerts and real-time tracking for total peace of mind.
Trusted by 660K+ people who love this app.
"As a working mother, my family's health is my top priority but my schedule is packed. This app has been a game-changer! I no longer have to hunt for service numbers or wait on hold. Booking a genuine filter replacement takes less than a minute, and the automated AMC reminders give me total peace of mind that my kids are always drinking pure water."
"I manage the maintenance for both my own home and my elderly parents' apartment. The Aquaguard app makes it incredibly easy to track service requests and renew AMC plans for multiple devices in one place. The digital invoices and the ability to schedule visits at our convenience are exactly what I needed. It's transparent, fast, and professional."
Insights from user reviews.
Sentiment Score
Summary
The mobile app consistently receives overwhelmingly negative feedback, primarily due to extremely poor and unreliable customer service. Users frequently report significant delays in service requests, with many technicians failing to show up or resolve issues even after repeated attempts and long waiting periods. Problems also arise with the Annual Maintenance Contract (AMC), where customers pay for service they never receive, and product reliability is questioned due to reported defects and frequent breakdowns. While one review noted the app's ease of use, the prevailing sentiment points to a dysfunctional support system and dissatisfaction across multiple key areas.
Common Themes
Everything you need to know about Eureka Forbes | Aquaguard.
Description
Latest Version
2.0.22
Size
73.8 MB
First Released
Sep 21, 2020
Join over 660,000 households and manage your water purifier care effortlessly. Download the app to book certified technicians and unlock genuine AMC plans starting at just ₹599/-.
Everything you need to know about Eureka Forbes | Aquaguard
Users book service for their Aquaguard water purifier directly through the app. The app allows scheduling repair and maintenance visits at a convenient date and time.
Aquaguard service plans, including Genuine Service Plans and AMC Plans, start at just 599/-*. This initial price covers various services for water purifier care.
Yes, the Eureka Forbes | Aquaguard app allows users to track their service request, Aquaguard service plan, and AMC status. This provides real-time updates on their service.
Aquaguard technicians resolve issues such as water purifier not working, water leaking, low water flow, unclear water, unpleasant smell or taste, servicing needs, and re-installation.
Yes, the Eureka Forbes | Aquaguard app offers Genuine AMC plans, including Base, Silver, Gold, and Platinum options. Users can buy or renew these plans with custom tailoring.
Aquaguard Genuine AMC plans offer unlimited repair visits, up to four free maintenance visits, free annual filter replacement, and free functional spare part replacement, depending on the plan.
Yes, the Eureka Forbes | Aquaguard app sends notifications via push notification, SMS, WhatsApp, and E-mail. These include payment invoices, service requests, and AMC details.
Yes, the Aquaguard app allows users to activate their smart devices. This provides access to data about water consumption, water quality, and device health.
Apps with similar features and user experience
