FNA Móvil Ágil

FNA Móvil Ágil

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Logo of FNA Móvil Ágil

FNA Móvil Ágil: Build Your Future in Colombia from the USA

The secure way for Colombian expats to manage savings, explore local housing projects, and fund education back home. Secure your family's dreams and track your progress in real-time, no matter the distance.

Publisher

Fondo Nacional del Ahorro

Category

Finance

Downloads

294K+

User Rating

1.5/5

Total Ratings

1K+

Locales

1

Visualize Your Progress

Discover the interface used by 294K+ users.

Login screen of the FNA Movil Agil mobile app for Colombian savings and housing management.

Login screen of the FNA Movil Agil mobile app for Colombian savings and housing management.

FNA Movil Agil app screen showing customer service menu options like calling an advisor and online assistant

FNA Movil Agil app screen showing customer service menu options like calling an advisor and online assistant

Login screen of the FNA Móvil Ágil app showing document type selection options

Login screen of the FNA Móvil Ágil app showing document type selection options

User dashboard on the FNA Movil Agil app showing severance pay products and balances

User dashboard on the FNA Movil Agil app showing severance pay products and balances

Tu Futuro en Colombia, a un Toque de Distancia

The tools that make this app stand out, trusted by 294K+ users.

🏠

Metas de Vivienda y Educación

Define tu sueño, establece un monto y monitorea tu progreso en tiempo real. Encuentra proyectos de vivienda en tu ciudad de origen desde los Estados Unidos.

📞

Soporte Internacional Gratuito

Olvídate de los costos de llamadas internacionales. Comunícate con asesores especializados o solicita que te devolvamos la llamada sin costo alguno.

🔒

Gestión Segura de Cesantías

Accede a toda tu información transaccional y ahorros voluntarios con validación de identidad y protocolos de seguridad de nivel bancario.

Loved by users worldwide

Trusted by 294K+ people who love this app.

"

"As a Colombian living in Miami, managing my housing savings used to be a headache. This app makes it incredibly simple to track my progress toward my dream home in Bogotá. The security features and the free customer support calls are lifesavers for those of us living abroad."

Carlos M.
"

"I moved to New Jersey to support my family, and this app has been my best tool. I set an education goal for my son, and being able to monitor my savings and check educational agreements from anywhere is amazing. It makes the distance feel a lot shorter."

Elena G.

Review Analysis

Insights from user reviews.

Sentiment Score

23%
Negative

Summary

Users overwhelmingly express dissatisfaction with the app, citing numerous critical issues. Key complaints revolve around persistent login and authentication problems, including password field limitations, non-recognition of credentials, and unreliable authentication code delivery. Many users report the app is frequently unavailable, plagued by errors, or under maintenance, severely hindering payment and transaction functionalities like paying bills or withdrawing funds. While one user found it useful for accessing information and making contributions from abroad, the overall user experience is consistently described as slow, non-intuitive, and buggy, leading to calls for significant improvements in development quality and stability.

Common Themes

Login and Authentication Issues(21)
Reliability and Availability(16)
Payment and Transaction Functionality(12)
User Experience and Performance(9)
Development Quality(6)
Limited or Unclear Functionality(6)

About the app

Everything you need to know about FNA Móvil Ágil.

Description

Descarga e instala gratis nuestra app para estar contigo en todo momento, así podrás conocer los beneficios que tiene la entidad para ti. Si eres usuario, o quieres serlo, podrás descubrir cada uno de los productos y servicios que hemos diseñado pensando en ti. A continuación, te contamos lo que puedes hacer: Quiero ser usuario del FNA: Si quieres ser parte del FNA, ¡Esta es tu oportunidad! En la opción “Conoce al FNA” podrás: • Conocer, de acuerdo a tu ubicación, las mejores opciones de Proyectos de Vivienda. • Ubicar nuestros puntos de atención. • Hablar con alguno de nuestros funcionarios. El APP te permite usar tu teléfono para comunicarte con nosotros. ¡es totalmente gratis! • Conectarte con nuestro Call Center. Solo márcanos y te devolveremos la llamada para que no gastes tus minutos • Mantente informado sobre: Convenios Educativos, Calendario de eventos, más productos para ti y datos de nuestros indicadores económicos más importantes. Ingreso afiliados: Si eres parte del FNA, con tu usuario de Fondo en Línea, puedes acceder desde cualquier lugar a toda la información transaccional de tus productos. Vive tranquilo, la APP es totalmente segura. Tu información personal será utilizada con total confidencialidad, solo tú podrás acceder a la información y los servicios transaccionales que están a tu nombre. Te lo garantizamos validando tu identidad con un código de verificación. Para que tu experiencia con nosotros sea la mejor, al abrir el APP por primera vez, te preguntamos información (que solo tú sabes), de manera que en caso de algún imprevisto, puedas recuperar tu contraseña para que nunca nos abandones. Cuando empieces a configurar la app, te vamos a pregunta cuál es el sueño que quieres cumplir. Debes elegir si es vivienda o educación, y cual será tu meta en dinero. Este sueño está ligado al producto que tengas definido en el FNA. Déjate guiar por nuestro aplicativo. Una vez empieces a forjar tu sueño con nosotros, puedes monitorear su progreso en la app cuando quieras y en donde quieras.

Latest Version

2.1.88

Size

29.8 MB

First Released

Sep 2, 2016

Make Your Colombian Dream a Reality from the USA

Join thousands of Colombians abroad managing their housing and education goals. Download FNA Móvil Ágil today and secure your future back home with total peace of mind.

Download on App Store
FAQ

Frequently Asked Questions

Everything you need to know about FNA Móvil Ágil

Is the FNA Móvil Ágil app free to download?

Yes, the FNA Móvil Ágil app is free to download and install. It allows users to explore benefits and services from FNA without any cost.

What does the FNA Móvil Ágil app do for users?

The FNA Móvil Ágil app allows users to explore FNA benefits, products, and services. Prospective users can find housing projects, while affiliates access transactional product information securely.

How do existing FNA affiliates access their information in FNA Móvil Ágil?

Existing FNA affiliates use their 'Fondo en Línea' username and password to log in. They can access all transactional information regarding their products from anywhere.

Is the FNA Móvil Ágil app secure for personal information?

Yes, the FNA Móvil Ágil app is totally secure. It guarantees confidentiality for personal information and validates identity with a verification code for transactional services.

How does FNA Móvil Ágil help users recover their password?

The FNA Móvil Ágil app prompts users for personal recovery information during their first use. This setup ensures convenient password recovery if forgotten later.

Can users set financial goals within the FNA Móvil Ágil app?

Yes, users can configure their dreams in FNA Móvil Ágil, choosing between housing or education and setting a monetary goal. The app monitors progress linked to FNA products.

How can I contact an FNA official using the FNA Móvil Ágil app?

Users can contact an FNA official directly through the FNA Móvil Ágil app via a free phone call or utilize a call-back service from the Call Center.

What identification types are accepted for logging into FNA Móvil Ágil?

The FNA Móvil Ágil app accepts 'Cédula de Ciudadanía' (Citizen ID), 'Número de Identificación Tributaria' (Tax ID), and 'Cédula de Extranjería' (Foreigner ID) for login.

Can I view my FNA product details through the FNA Móvil Ágil app?

Yes, FNA affiliates can view their product details, such as 'Cesantías,' including total balances, UVR values, and last login information directly within the FNA Móvil Ágil app.

Does the FNA Móvil Ágil app have any upcoming compatibility changes for Android devices?

Yes, the FNA Móvil Ágil app will soon stop functioning on Android devices running version 6 or lower. Users must update their devices for continued access.

Can I locate FNA service points using the FNA Móvil Ágil app?

Yes, the FNA Móvil Ágil app allows users to locate FNA service points and provides 'Información de Oficinas FNA' (Information on FNA Offices) within the 'Conoce al FNA' section.