Publisher
Category
ShoppingDownloads
6M+User Rating
Total Ratings
91K+Locales
4Discover the interface used by 6M+ users.
The tools that make this app stand out, trusted by 6M+ users.
See how any frame looks on you in real-time from the comfort of your home. Experiment with styles and share your favorites with friends for instant feedback.
Stop the guesswork with our intelligent AI tool. We analyze your face shape to recommend the perfect frame size and style tailored specifically for you.
Defend your eyes against digital strain. Our Blu lenses block up to 95% of harmful rays from screens, reducing headaches and improving your sleep quality.
Trusted by 6M+ people who love this app.
"The AI Face Analysis is a total game changer! I was always worried about buying the wrong size online, but this app found the perfect fit for my face shape instantly. The Blu lenses have also significantly reduced my headaches during long work-from-home shifts."
"I love how easy it is to swap between styles using the 3D Try-On. It's actually fun to use, and I ended up getting two pairs of trendy frames for less than the price of one at my local shop. The Gold Membership deals are unbeatable if you love switching up your look."
Insights from user reviews.
Sentiment Score
Summary
The Lenskart app and services receive a predominantly negative reception from users, with an overall sentiment score reflecting widespread dissatisfaction. While some users appreciate the app's easy-to-use interface and the professional, knowledgeable service provided by specific in-store staff members, these positive experiences are significantly overshadowed by recurring issues. Major complaints highlight extensive delivery delays, highly unresponsive online customer support often limited to unhelpful bots, and significant difficulties with refunds and order cancellations. Furthermore, many users express concerns over product quality, citing issues like ill-fitting glasses, lenses that scratch easily despite being advertised as scratchproof, and fragile frames.
Common Themes
Everything you need to know about Lenskart: Eyewear.
Description
Latest Version
6.6.0
Size
276.3 MB
First Released
Mar 19, 2015
Everything you need to know about Lenskart: Eyewear
Lenskart offers a wide range of eyewear, including prescription eyeglasses, polarized sunglasses, premium eyewear, blue light blocking computer glasses, and contact lenses for men, women, and kids.
A Lenskart Gold Membership offers "Buy 1 Get 1 Free" on eyeglasses/sunglasses, 5% extra cashback on future orders, free quarterly cleaning and repair, and 10% off Aqualens contact lenses.
Yes, Lenskart offers a "3D Try On" feature, allowing users to virtually try on different eyeglasses and sunglasses by uploading an image to see how they look.
Lenskart Blu lenses protect eyes from harmful blue rays emitted by digital devices. They block up to 95% of these rays, reducing eye strain, headaches, and insomnia while fitting all frame styles.
Lenskart provides a "no questions asked" exchange and return policy, even for powered glasses. Users can exchange within 14 days and receive instant refunds. Progressive lenses have a 30-day return/refund period.
Yes, Lenskart offers a Home Try On service in India. A trained optician visits your home for an eye check and brings over 100 frame styles for selection.
Yes, the Lenskart app allows users to manage multiple prescriptions in one place. It displays detailed prescription information, such as spherical power, for different family members.
Lenskart users can track their orders directly within the app. The "My Orders" section provides real-time status updates, indicating if an order is "Arriving Today" or "Delivered!".
Yes, Lenskart features an AI-powered "Face Analysis" tool. After uploading a selfie, it recommends the perfect glasses to suit your face shape and provides the correct eyewear size.
Lenskart offers an estimated 3-day delivery service. This delivery timeframe is prominently displayed on the app's homepage for user awareness.
Apps with similar features and user experience
OCUSUN, LLC
Zhengzhou Xiaomoshou E-Commerce Co., Ltd
Warby Parker Inc
Optimax Investments Ltd
EyeQue Corporation
Aleksei Metelkin
1-800 CONTACTS, Inc.
Bonlook Inc
HOTERABA, K.K.