My lifecell

My lifecell

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Logo of My lifecell

My lifecell: Your Vital Link to Home and Family in Ukraine

Join over 10 million users managing their mobile connection from anywhere. Top up without fees, support your family's balances back home, and activate an eSIM instantly to keep your Ukrainian number active.

Publisher

Limited Liability Company "ASTELIT"

Category

Productivity

Downloads

2M+

User Rating

4.8/5

Total Ratings

152K+

Locales

3

Control at Your Fingertips

Discover the interface used by 2M+ users.

My lifecell mobile app screen showing the slogan Keep Your Communication Under Control

My lifecell mobile app screen showing the slogan Keep Your Communication Under Control

My lifecell app interface showing account balances and data usage

My lifecell app interface showing account balances and data usage

A smartphone screen displaying the My lifecell app expenses and top-ups report with a breakdown of mobile costs

A smartphone screen displaying the My lifecell app expenses and top-ups report with a breakdown of mobile costs

My lifecell app widgets on a smartphone screen showing account balance and mobile usage statistics

My lifecell app widgets on a smartphone screen showing account balance and mobile usage statistics

Smartphone interface of My lifecell app showing the Shake and Win gift section

Smartphone interface of My lifecell app showing the Shake and Win gift section

Screenshot of My lifecell app showing a dashboard for tracking calling minutes and balances for Ukrainian network services.

Screenshot of My lifecell app showing a dashboard for tracking calling minutes and balances for Ukrainian network services.

My lifecell app screen showing multiple family member profiles like Mom Husband and children linked to one mobile account

My lifecell app screen showing multiple family member profiles like Mom Husband and children linked to one mobile account

Take Full Control of Your Connection to Ukraine

The tools that make this app stand out, trusted by 2M+ users.

👨‍👩‍👧‍👦

Support Your Loved Ones

Easily monitor and top up family members' balances from abroad with zero fees, ensuring your relatives always stay connected.

📲

Switch to eSIM Instantly

Get a Ukrainian cellular profile over the air. Perfect for keeping your number active for banking and SMS on your US-based iPhone.

🎁

Shake, Win, and Save

Enjoy exclusive rewards with 'Shake&Win' and earn cashback with SIMagochi while managing your plans and expenses efficiently.

Loved by users worldwide

Trusted by 2M+ people who love this app.

"

"Being in the USA, I needed a simple way to manage my family's mobile plans back home. The Family feature allows me to monitor my parents' balances and top them up instantly without any extra fees. It gives me such peace of mind knowing they are always connected."

Oksana Kovalenko
"

"I love the modern interface and the gamification! The Shake&Win feature is genuinely fun, and the eSIM integration worked perfectly on my new iPhone. It is by far the most convenient utility app for staying linked to Ukraine while traveling."

Andriy Shevchenko

Review Analysis

Insights from user reviews.

Sentiment Score

27%
Negative

Summary

Users express significant dissatisfaction with the mobile app and operator services, citing a pervasive lack of transparency in billing and frequent unauthorized charges as a major concern. Many report critical app functionality issues, including difficulties with login, endless loading screens, and incorrect display of data balances. While a few users appreciate adequate tariff pricing, various bonuses, and find the app generally convenient, widespread complaints highlight a confusing user interface, unresponsive customer support, and the absence of requested features like a dark theme or multi-account management. There are also specific grievances regarding misleading roaming conditions and intrusive mandatory updates.

Common Themes

App Functionality & Stability(3)
Billing & Tariff Transparency(1)
Customer Support Effectiveness(1)
User Interface & Navigation(1)
Service Offerings & Value(1)

About the app

Everything you need to know about My lifecell.

Description

Over 10 million people have already installed the free My lifecell app to conveniently manage their expenses and mobile accounts. Additionally, exciting surprises await you in the Shake&Win section! With the My lifecell app, you can: - Check your remaining gigabytes, minutes, and SMS; - Choose an advantageous tariff plan or change your existing one; - Check your account balance and top up without any fees; - Obtain detailed reports on your expenses; - Quickly view your balances using a widget; - Win gifts in the Shake&Win section; - Enjoy special offers in the 'My Rewards' section; - Manage your services; - Replace your SIM with an eSIM (if your smartphone supports this feature); - Set up auto-pay for your tariff plan; - Add family members' numbers and monitor their balances; - Earn bonus cashback for timely payments with SIMagochi; - Locate the nearest lifecell stores; - Reach out to customer support through your preferred method, and much more. Join the millions of users benefiting from My lifecell! Stand with Ukraine

Latest Version

4.3.23

Size

171.2 MB

First Released

Nov 26, 2012

Ready to Stay Connected with Home?

Join millions of users managing their lifecell accounts from abroad. Top up for family in Ukraine with zero fees, keep your number active for banking, and enjoy the convenience of eSIM—all in one app.

Download on App Store
FAQ

Frequently Asked Questions

Everything you need to know about My lifecell

What is the My lifecell app used for?

The My lifecell app allows users to manage mobile expenses, check remaining gigabytes, minutes, and SMS, choose tariff plans, top up accounts without fees, and manage various services for their lifecell mobile numbers.

Can I check my remaining gigabytes, minutes, and SMS in the My lifecell app?

Yes, you can check your remaining gigabytes, minutes, and SMS balances directly within the My lifecell app. This feature is a core function for managing your mobile account details.

How can I change my tariff plan using the My lifecell app?

You can choose an advantageous tariff plan or change your existing one directly within the My lifecell app. The app provides options for managing your service plan settings.

Does the My lifecell app allow free account top-ups?

Yes, the My lifecell app allows users to check their account balance and top it up without incurring any fees. This provides a convenient and cost-free payment option for your mobile services.

Can I view detailed reports of my expenses in My lifecell?

Yes, the My lifecell app provides the ability to obtain detailed reports on your mobile expenses. This feature helps users monitor and understand their spending patterns across different services.

Does My lifecell offer a widget for quick balance checks?

Yes, the My lifecell app allows users to quickly view their balances using a convenient widget. This provides instant access to key account information directly from your smartphone's home screen.

What is the Shake&Win section in the My lifecell app?

The Shake&Win section in the My lifecell app offers users the chance to win gifts and exciting surprises. It is a feature designed to provide bonus rewards and interactive engagement.

Can I replace my physical SIM with an eSIM using the My lifecell app?

Yes, the My lifecell app allows you to replace your physical SIM with an eSIM, provided your smartphone supports this feature. This offers a modern and convenient alternative for mobile connectivity.

How do I set up auto-pay for my tariff plan in My lifecell?

You can set up auto-pay for your tariff plan directly within the My lifecell app. This feature ensures timely payments and uninterrupted service for your mobile account.

Can I add family members' numbers to manage their balances in My lifecell?

Yes, the My lifecell app allows you to add family members' numbers and monitor their balances. You can add up to ten numbers for convenient management within your account.

Does the My lifecell app help locate lifecell stores?

Yes, the My lifecell app includes a feature to locate the nearest lifecell stores. This helps users find physical service points conveniently for their needs.

How can I contact customer support through the My lifecell app?

The My lifecell app allows users to reach out to customer support through their preferred method. This ensures accessible help for any inquiries or issues regarding their services.