My Singtel app
Manage your bills, monitor data usage, and activate roaming plans instantly from anywhere in the world. Stay connected to your Singapore services with the ultimate all-in-one utility hub.
Publisher
Category
UtilitiesDownloads
1M+User Rating
Total Ratings
118K+Locales
1Discover the interface used by 1M+ users.
The tools that make this app stand out, trusted by 1M+ users.
Activate travel plans like ReadyRoam before you board, ensuring you have high-speed data the second you touch down in Changi or beyond.
View and settle your Singaporean bills from overseas with ease. Keep your accounts active and manage your expenses with a secure, centralized dashboard.
Monitor your SMS and talktime usage to ensure you never miss essential bank OTPs or Singpass notifications while living or working abroad.
Trusted by 1M+ people who love this app.
"Managing my Singapore account from NYC is effortless with this app. I can subscribe to roaming plans before I even board my flight and pay all my bills in seconds. It is a lifesaver for staying connected to home while living abroad."
"As a student in the US, keeping my SG line active for bank OTPs is crucial. The app makes it so easy to monitor my usage and top up whenever needed. Plus, the in-app chat support is always helpful and responsive whenever I have questions!"
Insights from user reviews.
Sentiment Score
Summary
The app receives overwhelmingly negative feedback, with users frequently experiencing issues across various critical functions. Common complaints include persistent login and authentication problems, such as slow loading, frequent re-login requirements, blank screens after OTP verification (specifically noted on iPhone 13 Pro), and network dependency for sign-in. Many users are frustrated by critical billing and payment issues, including inability to view bills, incorrect charges, and difficulty making payments, often leading to fines or the need to contact customer service. The app is also criticized for its poor performance and stability, with frequent crashes, slowness, and unresponsiveness, alongside an excessive number of forced, buggy updates that can break compatibility with older iOS versions.
Common Themes
Everything you need to know about My Singtel app.
Description
Latest Version
10.18.0
Size
70.6 MB
First Released
Nov 23, 2015
Stay in control of your Singapore services from anywhere in the world. Download the My Singtel app to manage roaming, pay bills, and access exclusive rewards instantly.
Everything you need to know about My Singtel app
Yes, the My Singtel app allows you to monitor your local mobile data usage directly. You can also track your talktime, SMS, and roaming data usage within the app.
Yes, you can securely pay your Singtel bills directly through the My Singtel app. The app also allows you to view and download up to six months of your billing history.
The My Singtel app offers various add-ons. These include options for data, talktime, music, and video. Examples shown are 5G Data Pass, 5G NOW, 5G Video Express Pass, and DataMore.
Yes, the My Singtel app enables you to subscribe to roaming plans tailored to your travel needs. You can view available plans, such as ReadyRoam from $5, and choose the most suitable option.
The My Singtel app provides access to Singtel Rewards, where you can enjoy free treats and exclusive deals monthly. The rewards section includes vouchers, experiences, F&B, shopping, and travel benefits.
Yes, the My Singtel app includes an in-app chat feature. You can message the virtual assistant, Shirley, for assistance with your queries directly within the application.
Yes, the My Singtel app allows you to book a Singtel Shop appointment, saving you time. It also helps you locate a Singtel Shop near your current location.
The My Singtel app allows you to check your recontract eligibility date. A dedicated button, labeled "View your recontract eligibility," is available within the usage section for direct access.
Yes, the My Singtel app provides access to key features without requiring a login. These features include Activate SIM, Roaming, Rewards, Shop, Pay bill, and Track order.
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