OCBC mobile Indonesia

OCBC mobile Indonesia

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Logo of OCBC mobile Indonesia

OCBC mobile Indonesia: Your Global Bridge to Financial Freedom

The all-in-one digital banking solution for the global Indonesian. Manage 12 currencies, invest in high-yield SBN, and achieve your FinanciallyFIT goals from anywhere in the world.

Publisher

BANK OCBC NISP, PT TBK

Category

Finance

Downloads

576K+

User Rating

3.4/5

Total Ratings

2K+

Locales

3

A Glimpse of Financial Freedom

Discover the interface used by 576K+ users.

Introductory screen for the OCBC mobile Indonesia banking app

Introductory screen for the OCBC mobile Indonesia banking app

Dashboard of OCBC mobile Indonesia app highlighting investment and banking features for growing wealth

Dashboard of OCBC mobile Indonesia app highlighting investment and banking features for growing wealth

OCBC mobile Indonesia Pay and Purchase screen displaying options for monthly bills and reload vouchers

OCBC mobile Indonesia Pay and Purchase screen displaying options for monthly bills and reload vouchers

OCBC mobile Indonesia app scanning a QRIS code for easy and fast transactions

OCBC mobile Indonesia app scanning a QRIS code for easy and fast transactions

Interface of OCBC mobile Indonesia app showing credit card transaction history and options to convert payments into installments

Interface of OCBC mobile Indonesia app showing credit card transaction history and options to convert payments into installments

OCBC mobile Indonesia mutual funds investment screen showing funds with low entry points starting at IDR 10000

OCBC mobile Indonesia mutual funds investment screen showing funds with low entry points starting at IDR 10000

Manage Your Indonesian Wealth from Anywhere

The tools that make this app stand out, trusted by 576K+ users.

🌏

12 Currencies, One Account

Hold and exchange USD, IDR, and more with real-time competitive rates and zero admin fees, perfect for the global nomad.

📈

Invest in Indonesia from the USA

Secure your future by accessing Indonesian Government Securities (SBN) and mutual funds with low-risk entry points starting at Rp 10,000.

💸

Instant Cross-Border Utility

Support family back home by paying Indonesian bills, topping up e-wallets like GoPay, and transferring funds instantly from your smartphone.

Loved by users worldwide

Trusted by 576K+ people who love this app.

"

"Managing my finances across borders used to be a headache, but OCBC mobile changed everything. I can handle my Indonesian investments and pay family bills from New York with just a few taps. The real-time FX rates for 12 currencies are a total lifesaver for my savings!"

Andika R.
"

"As an international student, I love how I could set up my NYALA account digitally without flying back home. The app is so intuitive, and being able to start investing with such small amounts helped me become way more FinanciallyFIT while living abroad."

Maya K.

Review Analysis

Insights from user reviews.

Sentiment Score

26%
Negative

Summary

Users express significant frustration with various aspects of the app, primarily concerning frequent errors, system instability, and persistent transaction issues. A notable pain point is the recent change limiting login to a single device and making device switching cumbersome, often requiring contact with customer service. Many find customer support unhelpful or unresponsive, especially for international users. Specific problems include difficulties with fixed deposits, investment features, and payment processing for virtual accounts. While some users appreciate the app's ease of use for account opening and general utility, the overwhelming feedback points to critical functionality and service issues.

Common Themes

App Stability & Errors(7)
Customer Service(4)
Device Management & Multi-login(4)
Transaction & Payment Issues(4)
Fixed Deposit & Investment(3)
Login & Authentication(3)
Ease of Use & Account Opening(2)
General Recommendation(2)

About the app

Everything you need to know about OCBC mobile Indonesia.

Description

OCBC mobile by PT. Bank OCBC NISP Tbk is a "one-stop solution" application to grow your money and make your life easier! Download, sign up and enjoy a simple banking solution in your hand! Live easier on 3, 2, One! 1. ONe Stop open ON IT digital service: 12 currencies in one account; no admin fees, no fee for online transfers and cash withdrawals at any bank’s ATM; register and activate your debit card directly from your smartphone. You can have it all by maintaining total balance of minimum only Rp1 million. Get Started Now with NYALA by OCBC In the journey of pursuing your dream, NYALA is here as the digital banking service that will help you to be FinanciallyFIT by achieving financial freedom and a brighter future 2. ONe for All: Complete services in one application to grow your money -Regular Mutual Funds and Mutual Funds starting from Rp10,000 -Purchase Government Securities (SBN), Bonds, and insurance -Monitor and manage your investment portfolio -Buying and selling across 11 foreign currencies with competitive and real-time exchange rates -Cross currency transaction -Tabungan Berjangka (TAKA), enjoy maximum interest -Time Deposit in 5 currencies, tenors from 2 weeks 3. ONe Step: Easy daily transactions with a quick menu -Transfers domestically and abroad -Fill in the E-wallet balance -Fast transfer with QR -QR Pay at QRIS merchant -Bill payment & Purchase pulses and data packages -Bill Money Via Chat Apps -Cash withdrawal without Debit card and much more OCBC mobile, a Bank in your pocket. For Further assistance call TANYA OCBC 1500-999 (from Indonesia) or +62-21-26506300 (from overseas) Head Office, OCBC Tower , Jl Prof. Dr. Satrio Blok C4 No. 25, RT 14/RW 04, Kuningan, Kuningan Tim., Kecamatan Setiabudi, Wil. Jakarta Selatan, Daerah Khusus Ibukota Jakarta 12950

Latest Version

4.52.0

Size

119.5 MB

First Released

Dec 8, 2017

Start Your Journey to Being FinanciallyFIT Today

Join thousands of global Indonesians managing their wealth across borders. Download OCBC mobile and unlock a world of seamless banking, multi-currency accounts, and investments at your fingertips.

Download on App Store
FAQ

Frequently Asked Questions

Everything you need to know about OCBC mobile Indonesia

What is OCBC mobile Indonesia?

OCBC mobile Indonesia is a "one-stop solution" application by PT. Bank OCBC NISP Tbk. It provides a simple banking solution for managing finances and growing money in one app.

Does OCBC mobile charge administration fees for its ON IT digital service?

No, OCBC mobile's ON IT digital service has no administration fees. It also offers no fees for online transfers and cash withdrawals at any bank’s ATM.

How many currencies does the OCBC mobile ON IT digital service support?

The OCBC mobile ON IT digital service supports 12 currencies in one account. Users can also buy and sell across 11 foreign currencies with competitive, real-time exchange rates.

Can I invest in Mutual Funds through OCBC mobile Indonesia?

Yes, OCBC mobile allows users to invest in Regular Mutual Funds starting from Rp10,000. It also supports Government Securities (SBN), Bonds, and insurance products.

Does OCBC mobile Indonesia support QR payments?

Yes, OCBC mobile Indonesia supports fast transfers with QR and QR Pay at QRIS merchants. This feature enables easy and quick daily transactions for users.

Can users open an account and activate a debit card directly from the OCBC mobile app?

Yes, users can sign up and open an ON IT digital service account. They can also register and activate their debit card directly from their smartphone via OCBC mobile.

How can users contact customer support for OCBC mobile Indonesia?

Users can contact TANYA OCBC at 1500-999 from Indonesia. For assistance from overseas, they can call +62-21-26506300. These numbers provide further support.

What types of bills can users pay using OCBC mobile Indonesia?

OCBC mobile Indonesia supports bill payments for various services. These include pulses, data packages, electricity, telephone, mobile phone, and water bills.

Is there a minimum balance requirement for the OCBC mobile ON IT digital service?

Yes, users must maintain a total balance of minimum Rp1 million to enjoy the full benefits of the OCBC mobile ON IT digital service. This is a requirement.

Can users convert credit card transactions to installments with OCBC mobile?

Yes, OCBC mobile allows users to convert credit card transactions into installment plans. This feature is directly accessible from the credit card details screen.