Octopus 八達通
Experience the ultimate convenience for your next trip. Add Octopus to your iPhone or Apple Watch to skip the queues, pay for transit, and shop at millions of merchants across Hong Kong and Mainland China with a single tap.
Publisher
Category
FinanceDownloads
8M+User Rating
Total Ratings
290K+Locales
4Discover the interface used by 8M+ users.
The tools that make this app stand out, trusted by 8M+ users.
Skip the airport kiosks. Add Octopus directly to your Apple Wallet to tap and go on the MTR, buses, and ferries the moment you land.
Unlock 30 million merchants in Mainland China with UnionPay QR. Pay like a local without needing a mainland bank account.
Reload your balance anywhere via FPS, track your spending in real-time, and automatically collect transport rewards and subsidies.
Trusted by 8M+ people who love this app.
"As someone who travels from San Francisco to Hong Kong for work several times a year, this app is a game-changer. I can top up my card before I even land and use my Apple Watch to breeze through the MTR stations. No more waiting in line at the airport kiosks—it's pure efficiency."
"The UnionPay QR feature is a lifesaver for my weekend trips to Shenzhen. Managing my daily expenses and collecting transport subsidies directly through the app makes me feel like a local. It’s the most essential app in my travel folder for navigating the Greater Bay Area."
Insights from user reviews.
Sentiment Score
Summary
This app receives overwhelmingly negative feedback, with many users encountering critical issues despite some appreciating its core convenience for topping up and checking transactions. Frequent complaints include unreliable top-up functionality, transaction timeouts leading to funds being 'swallowed', and poor app stability often manifested as crashes or slow performance on various iOS devices. Additionally, users report frustrating login challenges, unhelpful customer support, and a confusing user interface with missing features in recent updates. Many non-Hong Kong residents also struggle with account registration due to phone number and ID verification restrictions.
Common Themes
Everything you need to know about Octopus 八達通.
Description
Latest Version
9.36.0
Size
474.5 MB
First Released
Aug 1, 2016
Add Octopus to your iPhone or Apple Watch today. Seamlessly manage your transit, shopping, and rewards in Hong Kong and Mainland China from anywhere in the world.
Everything you need to know about Octopus 八達通
The Octopus App manages everyday expenses, tops up Octopus cards, facilitates online payments, and offers rewards, all from a mobile device.
Users can top up their Octopus cards, including family members', via the Faster Payment System (FPS) directly within the Octopus App.
Yes, users can add an Octopus card to their iPhone or Apple Watch via the Octopus App, enabling convenient mobile reloading and personalized card images.
The Octopus App supports online payments for MTR, KMB, Sun Ferry monthly passes, purchases from popular online merchants, and even government or telecom bills.
By joining the Easy Earn Scheme in the Octopus App, users earn eStamps and eCoupons at over 2,000 participating outlets simply by paying with their Octopus card.
Yes, the Octopus App allows users to instantly get a prepaid Mastercard or UnionPay QR card with a few clicks, enabling global spending and transaction control.
Users can top up prepaid cards via FPS, set daily and per-transaction limits, and disable cards within the Octopus App to control spending and prevent unauthorized transactions.
Yes, the Octopus App features "Quick Actions" for fast access to functions like transactions, balance checks, transport subsidy collection, and buying transport passes.
Yes, the Octopus App allows users to set up FPS eDDA, enabling direct card top-ups from their bank app without needing to switch applications.
The Automatic Add Value Service (via FPS) ensures funds never run out. It links directly with a user's bank for instant activation, preventing insufficient balance issues.
Yes, the Octopus App provides detailed total spending breakdowns through charts and transaction lists, categorized by areas like transport, dining, and online payments.
Yes, the Octopus App supports international QR payments in various regions, including Japan, Chinese Mainland, Korea, and Thailand, for hassle-free travel.
Apps with similar features and user experience
Maryland Transit Administration
Metropolitan Transit Authority of Harris County, Texas
Orange County Transportation Authority
EasyCard Corporation
Fairtiq AG
Bytemark, Inc.
Transports Agglom�ration de Montpellie
Centre for Railway Information Systems
Bangkok Smartcard System Company Limited