PLN Mobile

PLN Mobile

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Logo of PLN Mobile

PLN Mobile: The Direct Link to Your Home and Family in Indonesia

Manage electricity from anywhere in the world. Join millions of Electrizens buying tokens, paying bills, and monitoring services for their Indonesian properties with total transparency and ease.

Download on App Store

Publisher

PLN (PERSERO), PT

Category

Business

Downloads

3M+

User Rating

4.8/5

Total Ratings

139K+

Locales

1

Power in Your Hands

Discover the interface used by 3M+ users.

Hand holding a smartphone displaying the Change Power service steps in the PLN Mobile app

Hand holding a smartphone displaying the Change Power service steps in the PLN Mobile app

Interface of the PLN Mobile app for reporting power outages and meter complaints

Interface of the PLN Mobile app for reporting power outages and meter complaints

Manage Your Indonesian Home from Anywhere

The tools that make this app stand out, trusted by 3M+ users.

💳

Secure Direct Payments

Pay electricity bills or purchase prepaid tokens for your family instantly. Use virtual accounts and digital wallets to ensure your support goes exactly where it is needed.

📡

Remote Monitoring & Support

Stay updated on your property power status. Monitor repair progress and receive real-time notifications about outages or maintenance from 10,000 miles away.

📉

Accurate Self-Meter Reading

Use the SwaCAM feature to report meter readings manually. Avoid estimated charges on your Indonesian properties and ensure you only pay for what you actually use.

Loved by users worldwide

Trusted by 3M+ people who love this app.

"

"Managing my parents' electricity bills from Los Angeles has never been easier. I can buy tokens instantly and even track if there is a power outage in their neighborhood in Jakarta through the app. It gives me such peace of mind knowing their home is taken care of while I am away."

Budi Santoso
"

"I use PLN Mobile to manage my rental property in Bali while working in New York. The SwaCAM feature is a total lifesaver for reporting meter readings remotely to avoid estimated charges. The integration with virtual accounts makes international payments seamless and fast."

Maya Kusuma

About the app

Everything you need to know about PLN Mobile.

Description

Hai Electrizen! Beli token listrik, bayar tagihan, melakukan pengaduan, mengajukan pasang baru dan tambah daya dengan mudah melalui PLN Mobile! PLN Mobile merupakan aplikasi terlengkap untuk semua hal kelistrikan di Indonesia. Hal-hal yang bisa dilakukan di PLN Mobile: 1. Pembayaran listrik yang mudah dari Aplikasi Agar semakin mudah dalam membeli token maupun membayar tagihan, PLN Mobile menyediakan fitur pembayaran langsung menggunakan Virtual Account bank, dompet digital maupun layanan kartu kredit. Selain itu, PLN Mobile menyediakan token – token eksklusif yang lebih murah. 2. Pelaporan Catat Meter Mandiri (SwaCAM) PLN Mobile menyediakan fitur catat meter sendiri shingga mempermudah perhitungan tagihan Anda. Tidak perlu lagi berinteraksi dan menunggu petugas! 3. Pengaduan PLN Mobile menyediakan fitur pengaduan yang dilengkapi fitur Auto Dispatch, sehingga mempermudah penerusan dan monitor laporan langsung ke petugas teknis terdekat yang tersedia (berlaku di beberapa lokasi). Selain itu, aplikasi ini dapat memberikan notifikasi terkait kejadian padam di sekitar lokasi maupun rumah Anda, termasuk ketika listrik sudah kembali menyala. 4. Pengajuan layanan listrik (pasang baru dan tambah daya) Listrik sering putus karena kurang daya dan membutuhkan pasang baru di rumah atau kantor? Ajukan langsung ubah daya dan pasang baru dengan lebih mudah dan hanya dalam genggaman. 5. ICONNET dan fitur lainnya Sebagai aplikasi kelistrikan terlengkap di Indonesia, PLN Mobile juga menyediakan fitur – fitur lainnya seperti pemasangan internet (ICONNET), perbaikan listrik (ListrikQu), dan SPKLU (Charge.In). Dengan beragam fitur yang dihadirkan, tunggu apa lagi? Ayo download PLN Mobile! Helpdesk : pln123@pln.co.id Contact center: (kode area) 123 Published by : PT PLN (Persero) Pusat

Latest Version

5.2.77

Size

142.4 MB

First Released

Oct 28, 2017

Powering Your Indonesian Home from Across the Globe

From buying tokens to monitoring repairs, manage your property’s electricity and internet in one tap. Join 3 million+ Electrizens and download PLN Mobile today to bridge the distance.

Download on App Store
FAQ

Frequently Asked Questions

Everything you need to know about PLN Mobile

What is PLN Mobile?

PLN Mobile is the most complete application for all electricity matters in Indonesia. It allows users to manage various electricity services conveniently from their mobile device.

How can I pay electricity bills and tokens using PLN Mobile?

PLN Mobile provides easy payment options for electricity bills and tokens. Users can pay directly using bank Virtual Accounts, digital wallets, or credit card services within the application.

Does PLN Mobile offer self-meter reading?

Yes, PLN Mobile provides a Self-Meter Reading (SwaCAM) feature. This allows users to input their own meter readings, simplifying bill calculation and removing the need for officer visits.

How can I report an electricity complaint or outage using PLN Mobile?

PLN Mobile features a complaint system with Auto Dispatch. Users can report power outages, meter issues, or new connection problems directly, with notifications for status updates.

Can I apply for a new electricity connection or power increase via PLN Mobile?

Yes, PLN Mobile enables users to easily apply for new electricity connections and power increases. This service is available directly through the application for convenience and simplicity.

What additional services does PLN Mobile provide?

PLN Mobile offers additional services beyond core electricity management. These include ICONNET for internet installation, ListrikQu for electricity repair, and SPKLU (Charge.In) for electric vehicle charging.

How do I track my electricity service application in PLN Mobile?

Users can track their electricity service applications, such as power changes or new connections, directly within PLN Mobile. The app provides a dedicated feature for monitoring application status conveniently.

How can I contact PLN Mobile support?

Users can contact PLN Mobile support via email at pln123@pln.co.id. A contact center is also available by dialing 123 with the local area code for direct assistance.