Resident Portal Mobile

Resident Portal Mobile

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Logo of Resident Portal Mobile

Resident Portal Mobile: Effortless Apartment Living in One Tap

Join millions of residents who manage rent, maintenance, and community amenities with secure biometric login and frictionless mobile tools designed for your modern lifestyle.

Publisher

Entrata, Inc.

Category

Lifestyle

Downloads

3M+

User Rating

4.9/5

Total Ratings

237K+

Locales

5

Your Home, Handled

Discover the interface used by 3M+ users.

Resident Portal Mobile app dashboard showing rent payment status and maintenance request links

Resident Portal Mobile app dashboard showing rent payment status and maintenance request links

The Make A Payment screen of the Resident Portal app showing a rent balance and options to pay via credit card or bank account

The Make A Payment screen of the Resident Portal app showing a rent balance and options to pay via credit card or bank account

Resident Portal Mobile app community events screen showing upcoming social activities

Resident Portal Mobile app community events screen showing upcoming social activities

Dashboard of the Resident Portal Mobile app showing a rent payment balance and apartment community announcements.

Dashboard of the Resident Portal Mobile app showing a rent payment balance and apartment community announcements.

Resident Portal Mobile app interface showing a package delivery alert notification

Resident Portal Mobile app interface showing a package delivery alert notification

Resident Portal Mobile app community screen showing amenities clubs events and property services

Resident Portal Mobile app community screen showing amenities clubs events and property services

Smart Living, Simplified

The tools that make this app stand out, trusted by 3M+ users.

💳

One-Tap Rent Payments

Say goodbye to paper checks. Set up recurring payments or pay instantly with Face ID for a secure, frictionless financial experience.

📸

Snap & Solve Maintenance

Reporting issues is faster than ever. Take a photo of the problem and track the status of your request directly from your phone.

🗓️

On-Demand Amenity Booking

Reserve the gym, rooftop lounge, or clubhouse anytime. Manage your lifestyle on your own schedule without visiting the leasing office.

Loved by users worldwide

Trusted by 3M+ people who love this app.

"

"As someone who's always on the go, the One-Tap Pay feature is a lifesaver. Being able to handle my rent securely with Face ID while I'm commuting means one less thing to worry about. It’s exactly how modern living should feel."

Marcus R.
"

"The maintenance request system is a game-changer. I just took a photo of my broken faucet, uploaded it, and had it fixed by the time I got home. Plus, reserving the rooftop lounge for my friends is so much easier than calling the office!"

Chloe W.

About the app

Everything you need to know about Resident Portal Mobile.

Description

The ResidentPortal app provides a convenient way to pay rent, submit maintenance orders with photos, and communicate with your apartment community all from your mobile phone. Residents have the ability to pay rent with a single tap, manage one-time or recurring rent payments and receive rent reminder push notifications with the app (see below for a list of key features). Much of the ResidentPortal app is configurable by the property in which you live. Property settings include, but are not limited to, payment methods, payment days, full balance payment requirements, or maintenance request availability. If you have feedback, suggestions or bugs about the app itself, please email rpapp@entrata.com, we would love to hear from you! ResidentPortal App Features: • Make a One Time Payment - Easily submit a one time payment with the same trusted payment platform you have always used. • Add/Delete Recurring Payments - Easily schedule new auto-payments ensuring your rent will never be late. • Pay by Voice - Allows you to quickly pay rent by searching 'Pay My Rent' from Spotlight Search and linking directly to the make payment screen in the app. • One-Tap Pay - Pay rent with a single tap right from your smartphone. The app remembers your last used payment method and knows your exact balance due. • RentNotify - Sends push notifications to your device, reminding you to pay rent. • Contact Property - Contact your property directly from the app. The app automatically routes your call to the appropriate after-hours number when the office closes. • Submit Maintenance Requests - Submit a maintenance request right from the app. • Take a Picture of the Problem - Use your smart phone's camera to take a picture of the maintenance issue without leaving the app. • Inspections - Complete move-in, maintenance, and other inspections right from your mobile device. • Reserve Amenities - Schedule amenities at your property. • Touch ID Login - After initial setup, securely log in to the app by scanning your finger print. • Face ID Login - Authenticate with your face with iPhone X+. • 3D Touch Support - Quickly pay rent, submit a maintenance request, or view your balance by tapping and holding the app icon. Please note: The ResidentPortal App is only for residents of properties using Entrata's ResidentPortal and ResidentPay products.

Latest Version

5.63.0

Size

163.6 MB

First Released

Apr 16, 2014

Your Home, Just a Tap Away

Join 3 million+ residents and handle your rent, maintenance requests, and amenity bookings in seconds. Experience the future of apartment living today.

Download on App Store
FAQ

Frequently Asked Questions

Everything you need to know about Resident Portal Mobile

How can I pay rent using the Resident Portal Mobile app?

The Resident Portal Mobile app allows residents to make one-time payments, schedule recurring payments, use One-Tap Pay, or Pay by Voice. It remembers your last payment method and shows your exact balance.

Can I submit maintenance requests through the Resident Portal Mobile app?

Yes, the Resident Portal Mobile app allows users to submit maintenance requests directly. You can also use your smartphone's camera to take and attach pictures of the maintenance issue.

What payment options are available in the Resident Portal Mobile app?

The Resident Portal Mobile app accepts debit/credit card payments and bank account ACH payments. Convenience fees may apply for card payments, but ACH payments typically have no fee.

Does the Resident Portal Mobile app offer secure login options?

Yes, the Resident Portal Mobile app provides secure login options including Touch ID for fingerprint authentication and Face ID for facial authentication on iPhone X and newer models.

How does the Resident Portal Mobile app help me remember to pay rent?

The Resident Portal Mobile app features RentNotify, which sends push notifications directly to your device, reminding you to pay rent when it is due.

Can I reserve amenities using the Resident Portal Mobile app?

Yes, the Resident Portal Mobile app allows residents to schedule amenities at their property. The "Community" section also lists "Amenities" for scheduling and catalog viewing.

How do I contact my property management using the Resident Portal Mobile app?

The Resident Portal Mobile app includes a "Contact Property" feature. It automatically routes calls to the appropriate after-hours number when the office is closed, ensuring communication.

What kind of inspections can I complete with the Resident Portal Mobile app?

The Resident Portal Mobile app enables residents to complete move-in, maintenance, and other inspections directly from their mobile device, streamlining property management processes.

Who can use the Resident Portal Mobile app?

The Resident Portal Mobile app is exclusively for residents of properties that utilize Entrata's ResidentPortal and ResidentPay products.

Can I view community events and announcements in the Resident Portal Mobile app?

Yes, the Resident Portal Mobile app allows you to view upcoming community events like "Free Donut Day" and "Property Pizza Party". It also displays important announcements and alerts.