SAPAWARGA - Jabar Super Apps: Your Official Portal to West Java Services

Bridge the distance and manage your vehicle taxes, career goals, and community updates in one place. The ultimate digital companion for West Java citizens living abroad.

Government & Public Services ›

Publisher

Jabar Digital Service

West Java at Your Fingertips

Discover the interface used by 607K+ users.

Home screen of the Sapawarga Jabar Super App showing public services like vehicle tax and job search features

SAPAWARGA Jabar Super App home screen displaying various public services like vehicle tax and job vacancies

Sapawarga app screen displaying the Sambara feature for online motor vehicle tax payment in West Java

Mobile screen of Sapawarga app showing tourist ticket booking for Tahura forest park in Bandung

SAPAWARGA app interface showing information and ticketing services for Masjid Raya Al-Jabbar in West Java

West Java Public Services, Right From the USA

The tools that make this app stand out, trusted by 607K+ users.

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Remote Tax Management

Check and pay your motor vehicle taxes online. Handle your assets in West Java instantly without relying on intermediaries or family help.

💼

Career Opportunities

Explore curated job listings tailored to your expertise. Stay informed about the local market and potential opportunities for your return home.

🏘️

Community Leadership

Access localized neighborhood news and manage grassroots activities from a distance through the dedicated RW community portal.

Loved by users worldwide

Trusted by 607K+ people who love this app.

"Managing my responsibilities in West Java while living in Los Angeles used to be a headache. With Sapawarga, I can pay my vehicle taxes in minutes without having to trouble my family back home. It is truly a game-changer for the diaspora!"

Budi Santoso

"I love how this app brings all public services together. As a student abroad, staying updated with local job opportunities and community news in Jabar has never been easier. The interface is clean and the one-stop approach is so efficient."

Siti Aminah

Review Analysis

Insights from user reviews.

Sentiment Score

21%

Negative

Summary

Overall, the app receives predominantly negative feedback from users, who frequently encounter difficulties with essential functionalities. Many report widespread login and account management problems, including issues with app access, forgotten passwords, and NIK/KTP mismatches during registration. The tax payment process is a major pain point, with complaints about lag, server issues, and the inconvenience of mandatory physical document pickup despite online payment. While a few users praised the ease of tax payment, the recurring problems with data management, such as limited birth year options and incorrect vehicle information, significantly detract from the user experience.

Common Themes

Data Management Errors(9)

Tax Payment Difficulties(7)

Performance and Stability(5)

Customer Support(3)

Ease of Tax Payment(2)

Offline Processing(2)

About the app

Everything you need to know about SAPAWARGA - Jabar Super Apps.

Description

Sampaikan aspirasi, dapatkan informasi penting, dan nikmati akses layanan publik dalam satu genggaman melalui aplikasi Sapawarga. Aplikasi ini dikembangkan oleh Jabar Digital Service atau Unit Pelaksana Teknis Pengelola Layanan Digital, Data, dan Informasi Geospasial — sebuah unit di bawah Dinas Komunikasi dan Informatika Pemerintah Provinsi Jawa Barat. Sapawarga merupakan aplikasi satu pintu yang memudahkan Wargi Jabar untuk mengakses layanan publik. Lewat Sapawarga, semua Wargi Jabar bisa menikmati ragam fitur seperti: Pajak Kendaraan Bermotor Cari tahu informasi mengenai pajak kendaraan bermotor hingga melakukan pembayaran secara online Lowongan Pekerjaan Dapatkan pekerjaan sesuai dengan minat dan potensi yang dimiliki Layanan Covid-19 Temukan informasi vaksinasi Covid-19, layanan konsultasi dan permintaan vitamin untuk pasien isolasi mandiri Kegiatan RW Khusus pengguna Ketua RW, nikmati tampilan dan pengalaman baru dalam berbagi cerita tentang kegiatan di lingkungan sekitar kepada RW se-Jabar. Jika Anda memiliki pertanyaan seputar akses ke aplikasi Sapawarga, Anda dapat menghubungi kami melalui e-mail di: sapawarga@jabarprov.go.id dan telepon di: 082136115050 (hanya Whatsapp) untuk dapatkan bantuan secara langsung. Tetap ikuti informasi terbaru dari Sapawarga dan Jabar melalui: Twitter: @jabardigital Instagram: @jabardigitalservice Facebook: Jabar Digital Service

Latest Version

4.4.7

Size

111.4 MB

First Released

Feb 4, 2023

Your West Java Home, Just a Tap Away

Join over 600,000 Wargi Jabar managing vehicle taxes, career opportunities, and community updates seamlessly from abroad. Download the official Super App and stay connected to home today.

FAQ

Frequently Asked Questions

Everything you need to know about SAPAWARGA - Jabar Super Apps

What is the SAPAWARGA application?

SAPAWARGA is a one-stop application developed by Jabar Digital Service. It provides West Java citizens with easy access to public services, important information, and a platform to express aspirations, all within a single app.

Who developed the SAPAWARGA app?

The SAPAWARGA application is developed by Jabar Digital Service. This unit operates under the Communication and Information Agency of the West Java Provincial Government, focusing on digital, data, and geospatial information service management.

What public services does SAPAWARGA offer?

SAPAWARGA offers various public services including Motor Vehicle Tax information and payments, Job Vacancies, Covid-19 services (vaccination, consultation, vitamins), and RW activities for community leaders.

Can I pay motor vehicle tax using the SAPAWARGA app?

Yes, the SAPAWARGA application allows users to check motor vehicle tax information and complete online tax payments. It provides a convenient digital platform for these transactions.

How can users contact SAPAWARGA for support?

Users can contact SAPAWARGA support via email at sapawarga@jabarprov.go.id or by phone/WhatsApp at 082136115050. These channels provide direct assistance for access-related inquiries.

Does SAPAWARGA provide job vacancy information?

Yes, SAPAWARGA features a "Lowongan Pekerjaan" section. This allows users to find suitable job opportunities aligning with their interests and potential, integrated within the application.

What COVID-19 services are available on SAPAWARGA?

SAPAWARGA offers various COVID-19 services. These include information on vaccinations, consultation services, and the ability to request vitamins for self-isolating patients.

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