Shell: Fuel, Charge & More — The Smartest Way to Pay, Save, and Power Up

Join millions of drivers saving at the pump with Fuel Rewards®. Experience secure, contactless mobile payments and easily locate 4,000+ EV charging stations across the U.S.

Finance & Crypto ›Travel & Local ›

Publisher

Shell Information Technology International B.V.

A Smarter Pit Stop

Discover the interface used by 7M+ users.

A smiling woman at a Shell gas station with text about getting rewards with the Shell App

Marketing graphic for Shell app highlighting fuel rewards and station locator for gas and EV charging

Shell mobile app screen showing fuel rewards savings and progress toward platinum status

Shell app interface displaying fuel rewards progress and in-store offers

Shell app screen listing payment methods like Apple Pay Shell cards and PayPal

Shell Recharge app screen showing nearby EV charging station location and connector availability

Map view in the Shell app displaying nearby fuel stations and EV chargers

A digital receipt screen in the Shell app displaying fuel and coffee purchase details with rewards savings

Drive Smarter, Save Faster

The tools that make this app stand out, trusted by 7M+ users.

💰

Instant Fuel Savings

Save at least 5¢/gal on every fill-up with the Fuel Rewards® program and stack extra discounts by paying through the app.

🛡️

Secure Mobile Payments

Protect your data and skip the pump keypad. Pay securely from your car using Apple Pay, Google Pay, or Shell SmartPay.

⚡

Fuel & Charge Finder

Quickly locate nearby Shell stations or access 4,000+ Shell Recharge EV points with real-time availability and easy app-based charging.

Loved by users worldwide

Trusted by 7M+ people who love this app.

"As someone who commutes 40 miles daily, the Shell app is a lifesaver. The 10 cents off per gallon with Platinum Status adds up fast, and I love that I can pay securely through the app without worrying about card skimmers at the pump."

David S.

"I love how frictionless this app makes my errands. Paying with Apple Pay from the driver's seat is so much easier when I have kids in the car, and the station locator is perfect for finding the nearest EV charger when I'm running low."

Sarah M.

Review Analysis

Insights from user reviews.

Sentiment Score

25%

Negative

Summary

The app receives overwhelmingly negative feedback from users, primarily due to severe stability issues such as frequent crashing, freezing, and failures to load, often exacerbated by recent updates. Many users experience persistent login and account management problems, including being constantly signed out, invalid password errors, and difficulties with sign-up. The EV charging experience is a major point of contention, characterized by unavailable stations, slow charging speeds, and high, confusing fees. While some users appreciate the convenience of paying at the pump and aspects of the app's design when it functions, the overall experience is marred by frustrating bugs and unreliable features, particularly concerning fuel rewards and loyalty programs.

Common Themes

App Stability(4)

Ease of Payment(2)

App Design(2)

Feature Requests(2)

Fuel Rewards Program(1)

Updates(1)

EV App Features(1)

About the app

Everything you need to know about Shell: Fuel, Charge & More.

Description

The Shell App is designed to help you make the most of your stop! Shell® Fuel Rewards® Program •Join the Shell® Fuel Rewards® Program to save at the pump. See full Terms & Conditions for details. •Earn additional fuel savings by using mobile payment in the Shell App. •The more you fill, the more you save. Platinum Status members save 10c/gallon. •View Fuel & In-store offers as well as all loyalty transaction history Fast, secure mobile payment •Easy, convenient payment from your phone—no need to swipe a credt card or enter your Fuel Rewards Alt ID. •Use mobile payment with your Shell branded credit card, Mobile Checking, PayPal, Apple Pay, Google Pay, Samsung Pay or directly add your credit/debit card: Visa, Mastercard, American Express or Discover •Add or buy Shell eGift cards directly in the App. •View your receipts, rewards, and offers all in one place. Find a Shell station •Quickly locate nearby Shell stations, view and activate in-store offers, and see which ones accept mobile payment Charge your EV with Shell Recharge •Access the Shell Recharge network of 4,000+ EV charging stations across the U.S. •Find chargers, check availability, start/stop charging, and pay—all in the App.

Latest Version

8.12.1

Size

89.6 MB

First Released

Sep 4, 2018

Make Every Stop More Rewarding

Join over 7 million drivers saving at the pump. Download the Shell app today for secure mobile payments, exclusive Fuel Rewards®, and seamless EV charging at your fingertips.

FAQ

Frequently Asked Questions

Everything you need to know about Shell: Fuel, Charge & More

Does the Shell App offer a loyalty program for fuel savings?

Yes, the Shell App allows users to join the Shell Fuel Rewards Program to save at the pump. Users can earn additional fuel savings by using mobile payment within the app.

What payment methods are accepted for mobile payment in the Shell App?

The Shell App supports mobile payments using Shell branded credit cards, Mobile Checking, PayPal, Apple Pay, Google Pay, Samsung Pay, and direct credit/debit card additions (Visa, Mastercard, American Express, Discover).

Can I find Shell stations that accept mobile payments using the Shell App?

Yes, the Shell App enables users to locate nearby Shell stations, view and activate in-store offers, and specifically identify which stations accept mobile payment directly through the application's map feature.

Does the Shell App include features for electric vehicle charging?

Yes, the Shell App provides access to the Shell Recharge network, including over 4,000 EV charging stations across the U.S. Users can find, check availability, start/stop charging, and pay in-app.

How can I track my fuel rewards and savings within the Shell App?

Yes, the Shell App allows users to view their Fuel Rewards loyalty transaction history, monitor their savings balance (e.g., 20 c/gal), and track progress towards Platinum Status for enhanced savings.

Can I view my transaction receipts in the Shell App?

Yes, the Shell App provides a feature to view digital receipts for both fuel and in-store purchases. This allows users to keep track of their spending and rewards in one convenient place.

Is it possible to purchase Shell eGift cards through the Shell App?

Yes, you can buy Shell eGift cards directly within the Shell App. These eGift cards can then be used as a payment method for fuel and in-store purchases.

Recommendations