Empower your business with the free chat app designed to drive sales. Connect with customers in real-time, track cart activity, and send personalized discounts to close deals faster than ever.
Publisher
Category
BusinessDownloads
1M+User Rating
Total Ratings
17K+Locales
1Discover the interface used by 1M+ users.
The tools that make this app stand out, trusted by 1M+ users.
Convert browsers into buyers by sending products, discounts, and order details directly within the chat interface in just a few taps.
Get a competitive edge with real-time insights that show you exactly when customers add or remove items from their shopping cart.
Save valuable time using automated messages and quick replies, ensuring your customers get instant support even when you are offline.
Trusted by 1M+ people who love this app.
"Shopify Inbox has been a total game-changer for my boutique. Being able to see exactly what a customer has in their cart while I'm chatting with them allows me to send a personalized discount code right when they need it most. I've closed so many more sales while on the go thanks to this app."
"As our brand grew, we needed a better way to handle support without missing sales opportunities. The team assignment feature is seamless, and the automated replies keep our response times low even during the night. It's the most professional way to build trust with our customers."
Everything you need to know about Shopify Inbox.
Description
Latest Version
8.56.0
Size
39.2 MB
First Released
Jun 26, 2018
Everything you need to know about Shopify Inbox
Shopify Inbox is a free business chat app that allows merchants to communicate with customers, manage conversations from various channels, and sell products directly through chat.
Yes, Shopify Inbox is a free business chat app. Merchants can utilize its features for customer communication and sales without direct app costs.
Shopify Inbox helps close sales by enabling merchants to send products and discounts directly within chats. It also uses automated messages to continue conversations, converting more interactions into checkouts.
Yes, Shopify Inbox enables users to manage customer conversations from both online store chat and the Shop app, centralizing all communication in one place.
Yes, Shopify Inbox allows merchants to send products, discounts, and new orders directly inside customer chats with simple taps, facilitating immediate sales.
Yes, Shopify Inbox supports automated messaging. Merchants can send automated messages and seamlessly continue chats over email, ensuring ongoing customer communication.
Yes, Shopify Inbox provides visibility into customer activity. Merchants can know when customers add or remove items from their shopping cart, aiding proactive sales efforts.
Yes, Shopify Inbox includes a feature to assign chats to specific staff members and teams. This capability helps scale customer conversations efficiently across your business.
For 24/7 support regarding Shopify Inbox, users must visit the Shopify Help Center. The direct link for support is help.shopify.com.
Yes, Shopify Inbox integrates with the Shop app. This integration allows customers to contact merchants directly through the Shop app.
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