StubHub: Your Gateway to the World’s Most Iconic Live Events

Join millions of fans discovering over 50 million listings for concerts, sports, and theater. From sold-out shows to the big game, buy and sell with total confidence through our FanProtect Guarantee.

Entertainment ›

Publisher

Stubhub, Inc

Your Front Row Seat

Discover the interface used by 14M+ users.

StubHub mobile app showing personalized event recommendations for concerts and sports in New York

StubHub mobile app interface showing a map of live events in New York City with ticket listings for concerts and sports

StubHub mobile app screen displaying a virtual preview of the stage view from a specific seat for a concert at Madison Square Garden

StubHub mobile app checkout screen displaying concert ticket details and multiple payment options including Apple Pay and PayPal

StubHub mobile app screen displaying a digital concert ticket with a barcode and event details for Madison Square Garden.

StubHub app interface showing a stadium seat view and the mobile share menu for planning events with friends

Your Gateway to Unforgettable Experiences

The tools that make this app stand out, trusted by 14M+ users.

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The FanProtect Guarantee®

Shop with total peace of mind. We guarantee your tickets are valid, or we'll provide replacements or a full refund, no questions asked.

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Interactive 3D View

Eliminate the guesswork with immersive 3D venue maps. Preview your exact line of sight before you buy to ensure the perfect view.

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Curated for Your Fandom

Never miss a tour or a playoff again. Get personalized alerts and recommendations based on the artists and teams you follow.

Loved by users worldwide

Trusted by 14M+ people who love this app.

"StubHub is my go-to for game days. The 3D venue maps are a lifesaver; I never have to worry about an obstructed view again. I’ve bought tickets minutes before kickoff, and with the FanProtect Guarantee, I know I’m always covered. It’s the only way I buy sports tickets now."

Marcus J., Chicago

"I love how this app keeps me in the loop with my favorite artists. The personalized recommendations are spot-on, and checking out with Apple Pay is so fast. I even had to resell tickets once when my plans changed, and the app made it incredibly simple to get my money back quickly."

Elena R., San Francisco

Review Analysis

Insights from user reviews.

Sentiment Score

18%

Negative

Summary

Many users express significant dissatisfaction with the mobile app, frequently encountering issues that lead to missed events and financial loss. Recurring problems include unfulfilled ticket deliveries, fraudulent listings, and the inability to secure promised refunds or seller payouts. The customer support is widely criticized for being unresponsive and unhelpful, often failing to resolve critical issues like incorrect parking passes or hacked accounts. While some users praise the app for its ease of use and successful ticket transfers, these positive experiences are overshadowed by widespread reports of deceptive practices, high fees, and a "FanProtect Guarantee" that customers feel protects the company's payment, not their event experience.

Common Themes

Ticket Delivery Reliability(19)

Scams & Fraud(18)

Customer Support(17)

Refunds & Payouts(13)

Selling Experience(7)

App Functionality & UI(7)

Pricing & Fees(5)

About the app

Everything you need to know about StubHub: Event Tickets.

Description

YOUR DESTINATION FOR LIVE EVENTS Put the world of live events at your fingertips with over 50 million listings in 200+ countries. Discover concerts, sports, theatre, comedy and festivals — all in one place. DISCOVER EVENTS, CURATED JUST FOR YOU Get personalized event recommendations based on what you love. Follow favorite artists, teams, and venues to stay in the loop about upcoming dates and pre-sales. CHOOSE YOUR VIEW View interactive 3D venue maps and seat view previews so you know exactly what you're getting. Filter by price range, section, row, number of tickets, or special amenities like VIP packages and accessible seating. BUY WITH CONFIDENCE Your order is backed by our FanProtect Guarantee®. If there's an issue with your tickets, we'll make it right with replacement tickets or a full refund. If your plans change, you can easily resell your tickets on the app. PAY YOUR WAY, NOW OR LATER Checkout instantly with Apple Pay, Google Pay, credit card, or buy now pay later options. SELL TICKETS AND EARN Can't make it to an event? List tickets in minutes to access buyers in the largest ticket marketplace. Set your own price or let StubHub suggest one. Track views, manage your listing, and get paid quickly after the event. YOUR FOREVER EVENT COMPANION If you have any questions or need help along the way, you can access our 24/7 support team right from the app. GO LIVE NOW So are you in? Fire up StubHub to secure your next unforgettable event experience! Buy and sell tickets for: New York (Giants, Jets, Yankees, Mets, Knicks, Brooklyn Nets, Islanders, New Jersey Devils, MetLife Stadium, Citi Field, Yankee Stadium) Los Angeles (Chargers, Rams, Los Angeles Angels, LA Dodgers, Clippers, Lakers, Anaheim Ducks, Kings, Memorial Coliseum, Dodger Stadium, Staples Center) Chicago (Bears, Cubs, White Sox, Wrigley Field, Soldier Field, United Center) Philadelphia (Eagles, Phillies, 76ers, Flyers, Lincoln Financial Field, Citizens Bank Park) Dallas - Fort Worth (Cowboys, Rangers, Mavericks, Dallas Stars) San Francisco (49ers, Giants, Golden State Warriors, Sharks, Levi's Stadium, AT&T Park, Chase Center) Washington, D.C. (Redskins, Nationals, Wizards, Capitals, FedEx Field, Nationals Park) Boston (Patriots, Red Sox, Celtics, Bruins, Gillette Stadium, Fenway Park, Boston Garden) Phoenix (Cardinals, Arizona Diamondbacks, Phoenix Suns, Coyotes) Detroit (Lions, Tigers, Pistons, Red Wings, Comerica Park, Tiger Stadium) Minneapolis- Saint Paul (Vikings, Twins, Timberwolves, Wild) Miami (Dolphins, Marlins, Heat, Panthers, American Airlines Arena, BB&T Center, Marlins Park) Denver (Broncos, Colorado Rockies, Nuggets, Avalanche, Sports Authority Field) Las Vegas (Raiders, Golden Knights, T-Mobile Arena) Seattle (Seahawks, Mariners, Kraken, Climate Pledge Arena, Lumen Field) Festivals and Concerts (Elton John, U2, Lollapalooza, Bruno Mars and more)

Latest Version

104.3.3

Size

103.7 MB

First Released

Jun 2, 2010

Ready to Experience It Live?

Join 14M+ fans on the world's most trusted ticket marketplace. Download the app to secure your favorite events with our 100% FanProtect Guarantee.

FAQ

Frequently Asked Questions

Everything you need to know about StubHub: Event Tickets

What is StubHub: Event Tickets?

StubHub: Event Tickets is an app that provides access to over 50 million live event listings across more than 200 countries. Users can discover, buy, and sell tickets for concerts, sports, theatre, and festivals with personalized recommendations.

How does StubHub personalize event recommendations?

StubHub personalizes event recommendations based on user preferences. Users can follow their favorite artists, teams, and venues to receive updates on upcoming dates and pre-sales, ensuring relevant suggestions.

Can I preview my seat view before buying tickets on StubHub?

Yes, StubHub allows users to view interactive 3D venue maps and seat view previews before purchasing tickets. This feature helps users know exactly what their seating experience will be like.

What is the StubHub FanProtect Guarantee?

The StubHub FanProtect Guarantee® ensures confidence for buyers and sellers. If there is an issue with tickets, StubHub provides replacement tickets or a full refund, backing every order.

What payment methods does StubHub accept?

StubHub accepts various payment methods, including Apple Pay, Google Pay, credit cards, PayPal, and Venmo. It also offers "buy now pay later" options such as Klarna and Affirm for flexible payment.

Can I sell tickets on StubHub if my plans change?

Yes, StubHub enables users to easily resell tickets directly on the app if their plans change. Users can list tickets in minutes, set their own price, and get paid quickly after the event.