أطلب مياه تانيا Tania: Effortless Water Delivery for Your Home in Saudi Arabia

Experience the premium choice for hydration. Whether you are managing your household locally or from abroad, our app offers a seamless three-step ordering process, real-time tracking, and secure digital payments to ensure your family always has the quality water they deserve.

E-Commerce ›

Publisher

TANIA BOTTLED DRINKING WATER LTD

Simplicity in Every Drop

Discover the interface used by 1M+ users.

Tania water delivery mobile app interface shown on a smartphone with a promotional message in Arabic

Smartphone screen displaying the Tania water app product selection page with bottled water options and family illustration

Login screen of the Tania bottled water ordering app showing the mobile number registration field in Arabic

Settings menu of the Tania water delivery app in Arabic showing profile and address options

Tania water delivery app checkout screen showing multiple payment options including Apple Pay and credit cards.

Tania water app screen showing a map for selecting a delivery address in Riyadh

Effortless Hydration Management

The tools that make this app stand out, trusted by 1M+ users.

🏠

Remote Family Care

Easily manage water deliveries for multiple addresses in KSA from the USA. Ensure your loved ones are always provided for with just a few taps.

💳

Seamless Digital Payments

Enjoy a completely cashless experience with secure credit card integration and Tania Balance. Earn loyalty points on every order you place.

🚚

Precision Tracking & Alerts

Stay updated with real-time GPS tracking and instant notifications. Know exactly when your delivery arrives, providing total peace of mind.

Loved by users worldwide

Trusted by 1M+ people who love this app.

"Living in the US while managing my family's household in Riyadh was a challenge until I found this app. I can order water for my parents and pay instantly with my credit card from thousands of miles away. The tracking notifications give me peace of mind knowing the delivery arrived safely."

Sarah Al-Qahtani

"The three-step ordering process is incredibly efficient for my busy schedule. I love using the Tania Balance to earn points and the fact that I don't need to carry cash for deliveries anymore. It is hands down the most reliable and user-friendly water delivery service I have used."

Omar Al-Farsi

Review Analysis

Insights from user reviews.

Sentiment Score

11%

Negative

Summary

The mobile app receives overwhelmingly negative feedback, primarily due to severe issues with delivery service, including frequent delays, missed deliveries, and orders not reaching customers for days. Users also express strong dissatisfaction with the customer service, citing unresponsiveness to complaints and lack of follow-up. While a few customers praised the excellent water quality, competitive pricing, and the professionalism of specific delivery personnel, these positive points are overshadowed by widespread complaints about increased prices, unexplained delivery charges, damaged bottles, and limited service area coverage.

Common Themes

Driver Conduct(2)

Delivery Efficiency(1)

Customer Support(1)

Water Quality(1)

Pricing Value(1)

About the app

Everything you need to know about أطلب مياه تانيا Tania.

Description

في تانيا الجودة ليست فقط طريقة عملنا أو أسلوب نتبعه بل هي إيمان داخلنا بأساس كل عملية نقوم بها. إنها المبدأ الجامع الذي ننتهجه في كل مجالاتنا من التعبأة، التغليف، الزجاجات، النقل، التوزيع وخدمة احتياجات عملائنا. تهدف تانيا للمياه أن تكون «الخيار الأول» في فئة المياه المعبأة في السعودية. لا تنتهي القصة هنا فقد قمنا بتطوير تطبيق الجوال والذي يقدم لكم المميزات التالية: امكانية طلب عبوات المياه المختلفة المقدمة من تانيا لتصلك في الوقت والمكان المناسبين لك في ثلاث خطوات بسيطة: اختر طلبك، حدد تفاصيل الطلب، ثم تابع تقدُّم الطلب حتى يصلك! امكانية اضافة عناوين مفضلة لتوصيل المياه إليك عند الطلب عرض قائمة بالطلبات السابقة ومتابعة الطلبات الحالية استلام تنبيهات عند تغيّر حالة الطلب يوفر التطبيق طرق دفع سلسة ومريحة لتناسب الجميع: كاش، سداد أو البطاقة الائتمانية. وكذلك من خلال رصيد تانيا! إمكانية الحصول على نقاط رصيد من تانيا ليتم استخدامها لاحقاً كطريقة للدفع إمكانية التواصل المباشر مع خدمة العملاء في تانيا من خلال إرسال شكاوى أو مقترحات يدعم التطبيق اللغتين العربية والانجليزية الفئات التي يخدمها التطبيق يخدم التطبيق جميع المستخدمين بالأعمار المختلفة حيث يمكنهم الطلب المباشر من شركة تانيا للمياه كيفية استخدام التطبيق يحتاج التطبيق الى تسجيل أولاً عن طريق إدخال بيانات المستخدم حتى يمكنه لاحقاً استخدامها في الحصول على طلبه من مياه تانيا يتطلب التطبيق الاطلاع على موقع المستخدم لعرض المنتجات المتاحة حسب مكان المستخدم كما يوفر إمكانية تجاهل استخدام الـ GPS عن طريق إدخال العنوان يدوياً يتطلب التطبيق الوصول إلى معلومات الرسائل الخاصة بك وذلك لإرسال كود التفعيل للتحقق من رقم الهاتف الخاص بك والذي يعد الوسيلة المستخدمة للتسجيل في تطبيق تانيا نسعد دائماً بسماع آرائكم والتي هي محل تقدير كبير من قبلنا. برجاء إرسال تعليقاتكم القيمة واقتراحاتكم على care@tania.sa كما يسعدنا أيضاً تقييمكم للتطبيق. Our essence culminates form a basic fact of life: Life is a Gift! So, let’s enjoy this gift together by exploring new and exciting opportunities to celebrate life! At Tania, we ensure that all these elements are incorporated in all aspects of our services and behavior and that they are the guiding principles of how Tania strives to interact with you. This is why we have created this mobile app for your comfort and happiness. Application Features Order any of the different water packages provided by Tania in three easy steps: Pick your order, specify its details, and then check its status until it is delivered to your doorsteps! Add your own list of preferred addresses to deliver water to you upon request View the history of old orders and track the status of new ones Receive notifications about the status and updates of your order The application provides easy and convenient payment methods for everyone: Cash, SADAD and credit card. You can also pay for your orders using Tania balance! Request Tania credit for later use as a payment method Get in contact with the customer service in Tania for any complaints or suggestions you have The application is available in both Arabic and English Who is it For? Water is for everyone! Likewise, you are welcome to enjoy our app and services. How to use the application Register by keying in your personal data which will be later used for order fulfillment Tania application requires access to your location via GPS to view the provided items by Tania according to your location. It is also possible to ignore the use of GPS by manually entering your address Tania application requires access to your cellphone SMS in order to send the activation code to verify your phone number, which is required for the registration in Tania application. We are always glad to hear back from you. Your valuable comments and suggestions at care@tania.sa will be highly appreciated. Please take a few minutes to review the application for support

Latest Version

40.0.8

Size

59.9 MB

First Released

Oct 12, 2017

Your Family’s Hydration, Just a Tap Away

Experience the simplest way to order Tania Water. Get 3-step delivery, real-time tracking, and secure payments for your household in the Kingdom from wherever you are.

FAQ

Frequently Asked Questions

Everything you need to know about أطلب مياه تانيا Tania

How do I order water using the Tania app?

To order water with the Tania app, pick your desired package, specify its details, and then track the order status until delivery. The app delivers at your chosen time and location.

What payment methods does the Tania app accept?

The Tania app accepts cash, SADAD, credit cards, and Tania balance for payments. Screenshot #5 further shows support for Apple Pay, Mada, Visa, and Mastercard, providing diverse payment options.

Can I track my water delivery status in the Tania app?

Yes, the Tania app allows users to track current water orders and view past order history. It also sends notifications for any status updates, keeping users informed about their delivery.

Does the Tania app support multiple languages?

Yes, the Tania app supports both Arabic and English languages. Users can easily change their language preference within the app's settings menu, as evidenced in Screenshot #4.

How do I register for the Tania water delivery app?

To register for the Tania app, enter your personal data and phone number. The app sends an activation code via SMS to verify your number, which is required for completing the registration process.

Does the Tania app require location access?

Yes, the Tania app requires location access via GPS to display available products relevant to your area. Users can alternatively enter their address manually, bypassing GPS usage, as described.

Can users save multiple delivery addresses in the Tania app?

Yes, the Tania app allows users to add and save multiple preferred delivery addresses. This feature enhances convenience by enabling quick selection of pre-saved locations for water delivery.

How can I contact Tania app customer support?

Users can contact Tania customer service directly through the app for complaints or suggestions. For additional feedback, users can also email their comments and suggestions to care@tania.sa.

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