Air China

Air China

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Logo of Air China

Air China: Your Gateway to Smart and Seamless Global Travel

Experience total control over your journey with China’s national flag carrier. Manage itineraries, redeem PhoenixMiles, and navigate airports with ease via our iPhone and Apple Watch integration.

Download on App StoreDownload on Google Play

Publisher

Air China Limited

Category

Travel

Downloads

18M+

User Rating

4.9/5

Total Ratings

944K+

Locales

5

Your Journey at a Glance

Discover the interface used by 18M+ users.

Air China app version 7 launch screen showing the ultimate experience interface on a smartphone

Air China app version 7 launch screen showing the ultimate experience interface on a smartphone

Air China mobile app interface showing flight itinerary details and travel services

Air China mobile app interface showing flight itinerary details and travel services

Air China app flight booking interface showing a list of flights from Beijing to Guangzhou with departure times and prices

Air China app flight booking interface showing a list of flights from Beijing to Guangzhou with departure times and prices

Air China mobile app screen for managing flight itinerary and travel services.

Air China mobile app screen for managing flight itinerary and travel services.

Air China mobile app interface displaying real-time flight status and a route map tracking a flight between Beijing and Guangzhou

Air China mobile app interface displaying real-time flight status and a route map tracking a flight between Beijing and Guangzhou

Digital boarding pass on the Air China mobile app featuring a QR code for airport check-in

Digital boarding pass on the Air China mobile app featuring a QR code for airport check-in

Air China app interface for PhoenixMiles membership showing mileage balance and platinum member benefits

Air China app interface for PhoenixMiles membership showing mileage balance and platinum member benefits

Air China app promotions screen featuring early bird discounts and on-site flight upgrades

Air China app promotions screen featuring early bird discounts and on-site flight upgrades

Travel with Precision and Ease

The tools that make this app stand out, trusted by 18M+ users.

📲

Skip the Lines with Smart Check-In

Select your preferred seat in advance and generate a 2D boarding code to bypass airport queues and save time.

Smart Travel on Your Wrist

Stay informed with Apple Watch integration—view your boarding gate, flight status, and baggage carousel at a glance.

💎

Seamless PhoenixMiles Management

Total control over your rewards. Track mileage accrual, redeem awards, and manage your Star Alliance benefits effortlessly.

Loved by users worldwide

Trusted by 18M+ people who love this app.

"

"As a frequent traveler between San Francisco and Beijing, the Apple Watch integration is a absolute lifesaver. Being able to check my boarding gate and baggage carousel with a quick glance at my wrist while navigating busy terminals makes my business trips significantly less stressful. It's the most efficient way to manage my Star Alliance status and PhoenixMiles account."

David Chen
"

"I use this app every time I fly home for the holidays. The advance seat selection is a must-have for long-haul flights to ensure I get that extra legroom. I also love the HealthKit integration that lets me donate my steps toward biodiversity conservation—it feels great to contribute to a good cause while traveling back to see my family."

Meiling Zhang

Review Analysis

Insights from user reviews.

Sentiment Score

11%
Negative

Summary

The mobile app receives overwhelmingly negative feedback from users, primarily due to severe issues with usability and functionality. Many users report difficulties with the check-in process, persistent login and registration problems involving endless captcha loops and verification failures, and generally poor user interface design. Non-Chinese users particularly struggle with the app's lack of localization and support for international identification. Despite these pervasive issues, a few users commend the app for its easy sign-up process, competitive rates, and in some cases, its overall design and core functionality.

Common Themes

Intuitive Design(2)
Core Functionality(2)
Easy Check-in(1)
Smooth Sign-up Process(1)
Competitive Pricing(1)
Good Performance(1)

About the app

Everything you need to know about Air China.

Description

AirChina is China’s only national flag carrier which offers not only commercial flights for the traveling public, but also special flights for Chinese top leaders on their official visit to foreign countries. It is also a Star Alliance member carrier. It boasts 298 routes, serving 154 cities in 31 countries and regions. Let’s take you onto a pleasant journey. Travel Advisor, Promotion Products, Check-in, Fight Status, PhoenixMiles, Self-Service Rebooking – everything is intended to make things pleasant and easier for you. Chinese and English versions are also available. Itinerary Management – You are in total control of your travel. Wherever you buy your Air China ticket, you can always view your itinerary. We also provide constant helpful tips on our services. Ticket Reservation – You have myriad flights to choose from. Every week, we offer 7,000 flights and over 1.3 million seats. Voice recognition is in place to make it easy for you to purchase ticket. The payment process is safe and efficient. AirChina Apple Watch version. Smart wear,smart travel. You can see the member information and kilometer accrual on apple watch. You can see the mileage and segments which you need to upgrad. You can see your itinerary,flight status,boarding gate and baggage carousel Members Services –We provide good services for our distinguished PhoenixMiles members. You can view your Mileage account, program activities, add or delete redemption nominees or take photographs for Mileage retro-crediting. Mileage Redemption –Make the most use of the mileage you have collected. Your bits-and-pieces Mileage can be very useful too – you can use it to request both award ticket and items from our PhoenixMiles e-shop. So your Mileage will never be invalidated. Check-in – You will be spared the trouble of having to queue for check-in. You can select your preferred seat in advance and are spared the trouble of having to stand in the line for check-in at the airport, because you can check in with the two-dimensional code. A truly unique experience is guaranteed. Flight Status – You can know where your aircraft is. Keep yourself up to speed on the flight status – you will know the exact flight departure and arrival times. Voice recognition is also available. Advance Seat Selection – You can select your preferred seat in advance. Select the seat that best suits your needs. Pure flying biodiversity conservation - Public welfare in progress Access Apple Health (HealthKit) to donate steps, and contribute to carbon reduction and environmental protection. Download now. Experience what we have and offer.

Latest Version

7.43.0

Size

487.9 MB

First Released

Mar 17, 2010

Take Total Control of Your Global Journey

Join 18 million+ travelers who choose efficiency. Manage your PhoenixMiles, select your preferred seat, and sync with your Apple Watch for a seamless Star Alliance experience.

Download on App StoreDownload on Google Play
FAQ

Frequently Asked Questions

Everything you need to know about Air China

Can users book flights using the Air China app?

Yes, the Air China app allows users to book flights from over 7,000 weekly flights and 1.3 million seats. The app provides a safe and efficient payment process, and voice recognition for ticket purchase.

Does the Air China app support multiple languages?

Yes, the Air China app offers both Chinese and English versions to accommodate a wider range of users, ensuring accessibility for diverse language preferences.

How can I check my flight status using the Air China app?

The Air China app provides real-time flight status updates, allowing users to track exact departure and arrival times. Voice recognition is available for flight status inquiries within the app.

Is the Air China app compatible with Apple Watch?

Yes, Air China offers an Apple Watch version. Users can view member information, mileage accrual, upgrade segments, itinerary details, flight status, boarding gates, and baggage carousels directly on their Apple Watch.

What services are available for PhoenixMiles members in the Air China app?

PhoenixMiles members can view their mileage account, program activities, add or delete redemption nominees, and submit photos for mileage retro-crediting. Members can also redeem mileage for award tickets and e-shop items.

Can I check-in for my flight using the Air China app?

Yes, the Air China app allows users to check-in and select their preferred seat in advance. Users can avoid airport queues by using a two-dimensional code for check-in directly from the app.

How does the Air China app help manage travel itineraries?

The Air China app allows users to view their itinerary regardless of where the ticket was purchased. It provides helpful tips and enables full control over travel plans and services.

Does the Air China app offer flight promotions?

Yes, the Air China app provides access to various promotions, including early bird discounts and on-site upgrade options for international flights, enhancing the travel experience.

Does the Air China app include environmental conservation features?

The Air China app offers a 'Pure flying biodiversity conservation' feature. It integrates with Apple Health (HealthKit) to allow users to donate steps, contributing to carbon reduction and environmental protection efforts.

What are the main features of the Air China app?

The Air China app offers flight booking, check-in, real-time flight status, itinerary management, PhoenixMiles services, advance seat selection, and access to promotional products.