Altel.kz: Your Digital Connection to Kazakhstan, Anywhere in the World

The all-in-one app for Kazakhstan’s first mobile operator. Manage your tariff, share data with family, and earn rewards for walking—all while keeping your home connection active from abroad.

Utilities ›Finance & Crypto ›Entertainment ›Shopping & Deals ›Education ›

Publisher

Mobile Telecom-Service TOO

Your Connection, Visualized

Discover the interface used by 1M+ users.

Family using a laptop and VR headset with Altel 5G coverage map of Kazakhstan

Altel app home screen showing account balance and data usage

Altel.kz mobile app Qazyna section showing the Asyq game and movie streaming offers

Altel.kz app interface showing the finance section with balance management and payment options

Altel.kz mobile app storefront displaying 5G routers and smartphones for purchase in Kazakhstan.

Altel.kz mobile app interface showing the BonVoyage Mini roaming package details and subscription button

Altel.kz app interface for managing mobile tariff showing internet minutes and sms balance

Stay Connected to Kazakhstan, Anywhere in the World

The tools that make this app stand out, trusted by 1M+ users.

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Custom Plan Constructor

Design your own tariff from the US by selecting exactly the minutes and gigabytes you need for your home SIM or roaming.

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Earn Data for Walking

Integrate with Apple Health to receive up to 30GB of data every month simply by staying active and hitting your step goals.

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Remote Family Support

Order 5G routers for your family back home and share your data resources instantly with loved ones through the app.

Loved by users worldwide

Trusted by 1M+ people who love this app.

"Living in New York makes it hard to manage my affairs back home, but Altel.kz makes it seamless. I use the 'Constructor' to customize my plan for when I visit Almaty, and I even ordered a 5G router for my parents directly through the app. It's the most intuitive utility app I've ever used."

Assel T.

"I love how this app keeps me connected to my culture. I play Asyq to earn data and use the 'Alğa' feature to get rewarded for my daily runs here in San Francisco. It's more than just a mobile operator; it's like having a piece of Kazakhstan in my pocket."

Daniyar M.

Review Analysis

Insights from user reviews.

Sentiment Score

17%

Negative

Summary

Users consistently report severe issues with the app's functionality, including frequent crashes, inability to open or load content, and critical failures in features like passport scanning, verification, and eSIM activation. A recurring problem identified by several users is that recent updates have either caused the app to stop working, prevented login, removed balance viewing features, or made it impossible to access account information while roaming. Many reviews also criticize the poor internet connection quality and slow speeds, alongside unapproved tariff changes, expensive rates, and unresponsive customer support. While a small number of users describe the app and service as 'super' or 'number one', there is a clear demand for fundamental improvements in stability and the addition of features like Apple Pay, an English language option, and a dark mode.

Common Themes

Overall Satisfaction(5)

Internet Connection Quality(2)

Tariff & Pricing(2)

App Functionality & Stability(1)

Requested Features(1)

About the app

Everything you need to know about Altel.kz.

Description

Қазақстандағы тұңғыш байланыс операторының қосымшасы. - Тарифіңізді оңай қолданыңыз: оны құрастырғышта өзіңізге ыңғайлы етіп реттеп алып, қажет қызметтер мен ресурстарды қосыңыз - Бала кезде беріліп ойнайтын Asyq ойынының жаңа нұсқасын ойнап, гигабайт алып отырыңыз - Қазақ тілінде жаңа сөздер үйреніңіз - Qazyna бөліміне кіріп тұрып, бонус пен жеңілдік алып отырыңыз - Теңгеріміз бен ресуртарыңызды қосымшаның басты бетінде қадағалаңыз - Теңгерімнен төлем жасап, қаржыңызды басқарыңыз - Тиімді роуминг пакеттерімен өзіңізді барлық жерде еркін сезініңіз - Жаяу жүргеніңіз үшін «Алға» қызметінде айына 30 ГБ дейін алып отырыңыз. Қадамыңызды санау үшін «Денсаулық» қосымшасын пайдалануға рұқсатыңыз керек болады Роутерлер - 4G/5G роутерлерін бөліп төлеу мүмкіндігімен үйге жеткізіп алуға тапсырыс беріңіз - Ресурстарыңыз бен тарифіңізді қадағалаңыз - Роутер ресурстарын бөлісіңіз: жақындарыңыз гигабайт пен минут пакеттерін оп-оңай ала алады — Приложение первого казахстанского оператора связи. - Легко управляйте своим тарифом: настраивайте его под себя на конструкторе, подключайте нужные услуги, добавляйте ресурсы - Играйте в Asyq — любимую игру детства — и зарабатывайте гигабайты - Изучайте новые слова на казахском - Заглядывайте в раздел Qazyna и находите бонусы и скидки - Следите за балансом и ресурсами прямо на главной странице приложения - Управляйте финансами и оплачивайте услуги с баланса - Будьте везде как дома с выгодными роуминг-пакетами - Получайте до 30 ГБ в месяц за ходьбу с услугой «Алға». Для подсчёта шагов мы запросим доступ к приложению «Здоровье» Роутеры - Заказывайте роутеры 4G/5G в рассрочку и с доставкой до двери - Следите за ресурсами и тарифом - Делитесь ресурсами роутера: ваши близкие могут получить пакет гигабайт и минут просто так

Latest Version

1.69.0

Size

120.1 MB

First Released

Feb 28, 2021

Your Direct Bridge to Kazakhstan, Right in Your Pocket

Stay in total control of your connection from anywhere in the world. Customize your tariff, share data with family back home, and turn your daily steps into rewards with Kazakhstan’s first telecom super-app.

FAQ

Frequently Asked Questions

Everything you need to know about Altel.kz

What is the Altel.kz mobile app?

The Altel.kz app is the official mobile application for Kazakhstan's first telecommunications operator. It provides tools for tariff management, services, and financial control.

How do I manage my tariff in the Altel.kz app?

The Altel.kz app allows easy tariff management. Users can customize their plan using a constructor, add services, and adjust resources as needed within the application.

Can I earn gigabytes by playing games on Altel.kz?

Yes, Altel.kz users can play the Asyq game within the app and earn free gigabytes. This feature transforms a childhood favorite into a rewarding experience.

Does the Altel.kz app offer Kazakh language lessons?

Yes, the Altel.kz app includes a feature that helps users learn new words in the Kazakh language, integrating educational content directly into the platform.

Where can I find bonuses and discounts in Altel.kz?

Bonuses and discounts are available in the "Qazyna" section of the Altel.kz app. Users visit this section to discover special offers and promotions.

How can I check my balance in the Altel.kz app?

Users monitor their balance and available resources directly on the main page of the Altel.kz application. This provides an immediate overview of their account status.

Can I make payments and manage finances with Altel.kz?

Yes, the Altel.kz app supports financial management. Users pay for services and manage their funds directly from their balance within the application, including transfers and QR payments.

Does Altel.kz provide international roaming services?

Yes, Altel.kz offers beneficial roaming packages. These services ensure users maintain connectivity and feel comfortable when traveling internationally, across 35 countries.

How do I get free gigabytes for walking with Altel.kz?

Users receive up to 30 GB monthly for walking via the "Алға" service in Altel.kz. This feature requires permission to access the device's "Health" application for step counting.

Can I purchase 4G/5G routers using the Altel.kz app?

Yes, the Altel.kz app facilitates purchasing 4G/5G routers. Customers can order devices with installment payment options and home delivery directly through the application.