BIDV SmartBanking

BIDV SmartBanking

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Logo of BIDV SmartBanking

BIDV SmartBanking: Your AI-Powered Financial Bridge to Vietnam

Manage assets, invest automatically, and handle bill payments across borders with zero fees. Experience Vietnam’s leading digital super-app, perfectly tailored for the Vietnamese-American community.

Download on App Store

Publisher

BANK FOR INVESTMENT AND DEVELOPMENT OF VIETNAM

Category

Finance

Downloads

15M+

User Rating

3.9/5

Total Ratings

54K+

Locales

2

The Future in Your Hands

Discover the interface used by 15M+ users.

BIDV SmartBanking app screen for automated investment featuring a 2.6 percent annual interest rate

BIDV SmartBanking app screen for automated investment featuring a 2.6 percent annual interest rate

A smartphone screen displaying the BIDV SmartBanking app featuring AI personal financial management, income and expense charts, and a spending report dashboard.

A smartphone screen displaying the BIDV SmartBanking app featuring AI personal financial management, income and expense charts, and a spending report dashboard.

BIDV SmartBanking mobile app interface showing a digital banking dashboard with AI assistant and Apple Pay support

BIDV SmartBanking mobile app interface showing a digital banking dashboard with AI assistant and Apple Pay support

BIDV SmartBanking app screen highlighting the AI Assistant feature with smart suggestions and 24/7 support

BIDV SmartBanking app screen highlighting the AI Assistant feature with smart suggestions and 24/7 support

BIDV SmartBanking app screen showing membership reward points and shopping vouchers

BIDV SmartBanking app screen showing membership reward points and shopping vouchers

Smart Banking for Your Global Lifestyle

The tools that make this app stand out, trusted by 15M+ users.

💸

Zero Fees, Maximum Value

Enjoy a completely free banking experience with no maintenance fees and zero-cost transfers, making cross-border management more affordable than ever.

🤖

AI-Driven Wealth Growth

Let your idle cash work for you with automated investment tools and a 24/7 AI assistant that provides personalized financial insights and support.

🌏

All-in-One Lifestyle Hub

More than just a bank—pay utility bills, book flights, and shop in Vietnam directly from the app, keeping you connected to home with a single tap.

Loved by users worldwide

Trusted by 15M+ people who love this app.

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"Managing my properties and supporting my parents in Vietnam has never been easier from here in California. Being able to pay utility bills and transfer funds without hefty international fees is a complete game changer. The AI assistant's insights help me keep my savings on track and optimize my idle cash effortlessly."

Minh Nguyen
"

"As an international student, the eKYC feature was a lifesaver—I could verify my account right from my dorm without flying home. It is a true super-app; I use it for everything from mobile top-ups to booking hotel rooms for my summer trips. The interface is incredibly smooth and the Smart OTP makes me feel totally secure."

Linh Tran

Review Analysis

AI-powered insights from user reviews.

Sentiment Score

27%
Negative

Summary

Users express significant dissatisfaction with the mobile app, primarily due to recurring bugs, frequent crashes, and persistent issues with facial recognition during authentication. Many reviews highlight frustration over excessive and often unjustified fees, alongside problems with money transfers not being received or contacts disappearing after updates. While some users appreciate the app's clean interface, fast operations, and overall convenience, these positive aspects are largely overshadowed by widespread technical glitches, slow notification delivery, and poor customer support.

Common Themes

Overall App Experience(5)
User Interface(2)
App Performance(2)
Convenience(1)
App Stability(1)
Customer Trust(1)

About the app

Everything you need to know about BIDV SmartBanking.

Description

BIDV SMARTBANKING - NGÂN HÀNG SỐ CỦA TƯƠNG LAI BIDV SmartBanking phiên bản X ra mắt với giao diện hoàn toàn mới, mang đến trải nghiệm cá nhân hóa, mượt mà trên mọi điểm chạm cùng nhiều tiện ích vượt trội dành riêng cho khách hàng cá nhân. TRỢ LÝ AI LẦN ĐẦU XUẤT HIỆN TRÊN SMARTBANKING Trợ lý AI được tích hợp giúp phân tích, dự đoán, gợi ý sản phẩm phù hợp theo từng nhu cầu riêng biệt. Chatbot hoạt động 24/7, sẵn sàng hỗ trợ và tư vấn kịp thời mọi thắc mắc của khách hàng. TỰ ĐỘNG ĐẦU TƯ - TỐI ƯU SINH LỜI Tính năng đầu tư tự động lần đầu tiên ra mắt, cho phép khách hàng sử dụng hiệu quả dòng tiền nhàn rỗi bằng cách tự động gửi tiết kiệm mỗi ngày, đồng thời vẫn đảm bảo khả năng chi tiêu linh hoạt. QUẢN LÝ TÀI CHÍNH THÔNG MINH Dễ dàng theo dõi thu – chi hàng tháng với báo cáo trực quan, chính xác. Hỗ trợ phân bổ nguồn tiền hiệu quả thông qua các công cụ lập kế hoạch tài chính cá nhân linh hoạt. HỆ SINH THÁI TIỆN ÍCH HƠN CẢ 1 NGÂN HÀNG Chỉ với một ứng dụng duy nhất, khách hàng có thể: Thanh toán hóa đơn điện, nước, viễn thông, truyền hình... Mua sắm, đặt vé xem phim, đặt phòng khách sạn, giao hàng, giải trí,... Hàng trăm tiện ích tích hợp sẵn sàng đáp ứng mọi nhu cầu sống hiện đại. AN TOÀN TUYỆT ĐỐI – BẢO MẬT TỐI ƯU Đăng nhập duy nhất bằng số điện thoại và một mật khẩu trên mọi thiết bị: web, điện thoại, smartwatch, bàn phím thông minh. Giao dịch an toàn với các phương thức xác thực: Smart OTP, sinh trắc học,... Cảnh báo tức thời các giao dịch có dấu hiệu gian lận, lừa đảo. MIỄN PHÍ TOÀN DIỆN CÁC LOẠI PHÍ DỊCH VỤ Phí chuyển tiền trong & ngoài hệ thống Phí duy trì dịch vụ Phí quản lý tài khoản mặc định Phí tin nhắn OTT Phí phát hành & phí thường niên trọn đời thẻ phi vật lý phát hành trên SmartBanking ĐĂNG KÝ DỄ DÀNG Online bằng eKYC trên ứng dụng SmartBanking Tại các điểm giao dịch BIDV trên toàn quốc Thông tin chi tiết: Website: https://www.bidv.com.vn Trụ sở chính: Tháp BIDV, 194 Trần Quang Khải, Hoàn Kiếm, Hà Nội Tổng đài CSKH 24/7: 1900 9247

Latest Version

5.2.94

Size

737.0 MB

First Released

Dec 12, 2015

Bridge Your Financial World to Vietnam Today

Join 15 million users and manage your assets with zero fees. Experience the power of AI-driven banking and a full lifestyle ecosystem, all from the palm of your hand.

Download on App Store
FAQ

Frequently Asked Questions

Everything you need to know about BIDV SmartBanking

What is BIDV SmartBanking?

BIDV SmartBanking is a digital banking application with a completely new interface, offering personalized experiences, AI assistance, automatic investment features, and comprehensive financial management tools for individual customers.

Does BIDV SmartBanking have an AI assistant?

Yes, BIDV SmartBanking integrates an AI Assistant to analyze, predict, and suggest suitable products. It also features a 24/7 chatbot for immediate support and advice.

Does BIDV SmartBanking support automatic investment?

Yes, BIDV SmartBanking offers an automatic investment feature. Customers can efficiently use idle funds by setting up daily automatic savings while maintaining flexible spending capabilities.

How does BIDV SmartBanking help with financial management?

BIDV SmartBanking provides intelligent financial management tools. Users can easily track monthly income and expenses with visual reports and utilize flexible personal financial planning tools.

What utilities are available in the BIDV SmartBanking app?

Yes, BIDV SmartBanking offers a wide ecosystem of utilities. Customers can pay bills (electricity, water, telecom), shop, book movie tickets, hotel rooms, use delivery services, and access entertainment.

Is BIDV SmartBanking secure?

Yes, BIDV SmartBanking ensures absolute safety and optimal security. It uses a single login across devices, secure transaction authentication methods like Smart OTP and biometrics, and provides instant fraud alerts.

Are there any free services in BIDV SmartBanking?

BIDV SmartBanking offers completely free services including internal and external money transfers, service maintenance fees, default account management fees, and OTT message fees.

Are non-physical cards issued via BIDV SmartBanking free?

Yes, non-physical cards issued through BIDV SmartBanking come with a lifetime fee waiver for both issuance and annual fees.

How can I register for BIDV SmartBanking?

Customers can register for BIDV SmartBanking online using eKYC directly within the application or by visiting any BIDV transaction point nationwide.