FirstMobile App

FirstMobile App

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Logo of FirstMobile App

FirstMobile App: Your Secure Financial Bridge to Nigeria

Join over 1 million users managing their wealth across borders. From DIY enrollment to instant bill payments and transfers, enjoy the stability of FirstBank with the convenience of a world-class mobile experience, right from the USA.

Publisher

First Bank of Nigeria Limited

Category

Finance

Downloads

1M+

User Rating

3.0/5

Total Ratings

6K+

Locales

1

Banking Without Borders

Discover the interface used by 1M+ users.

FirstMobile app onboarding screen with options to open an account register or activate a device

FirstMobile app onboarding screen with options to open an account register or activate a device

FirstMobile App login screen showing quick access icons for banking services and mPIN entry

FirstMobile App login screen showing quick access icons for banking services and mPIN entry

Side navigation menu of the FirstMobile banking app showing services like account management, bill payments, and money transfers.

Side navigation menu of the FirstMobile banking app showing services like account management, bill payments, and money transfers.

Interface of the FirstMobile banking app dashboard showing account balance and financial services

Interface of the FirstMobile banking app dashboard showing account balance and financial services

Your Financial Bridge to Nigeria

The tools that make this app stand out, trusted by 1M+ users.

📱

Instant Digital Onboarding

Skip the flight to Lagos. Open a new account or register your existing Naira cards instantly from Houston, NYC, or anywhere in the US with zero physical paperwork.

💸

Direct Diaspora Payments

Take full control of your remittances. Pay Nigerian utility bills and school fees or top up family airtime directly from the app, ensuring your money goes exactly where it’s needed.

🛡️

Legacy Trust & Security

Secure your assets with Nigeria’s most established financial institution. Enjoy peace of mind with bank-grade encryption and biometric security designed for high-value transnational banking.

Loved by users worldwide

Trusted by 1M+ people who love this app.

"

"Living in Houston makes it impossible to visit a physical bank branch in Lagos, but FirstMobile's DIY enrollment was a lifesaver. I registered my account in minutes using my Mastercard and can now pay my family's utility bills and school fees directly from the US. It is the most reliable bridge to my finances back home."

Chidi O.
"

"As a tech professional in Atlanta managing property investments in Nigeria, I need a banking app that is both secure and sophisticated. FirstMobile provides a sleek interface and total control over my transactions without any hassle. The latest update is incredibly fast, making it easy to monitor my business accounts from anywhere in the world."

Amara E.

Review Analysis

Insights from user reviews.

Sentiment Score

28%
Negative

Summary

The First Bank mobile app receives predominantly negative feedback from users, with many expressing extreme frustration regarding its performance. While a smaller segment of users praise its ease of use, smooth transactions for bill payments, and general navigation, the overwhelming sentiment highlights significant functional shortcomings. Major issues include frequent app crashing, freezing, unexpected logging out, and persistent problems with login, OTP generation, and account access, particularly for diaspora users or after updates. Specific bugs like inability to download on iPhone 15 and malfunctions on iOS 18.5 further contribute to a poor user experience, leading many to label it as one of the worst banking apps.

Common Themes

App Stability & Performance(20)
Login & Account Access(9)
Transaction Reliability(6)
Ease of Use & Navigation(4)
Features & Functionality(3)
Overall Reliability(3)
Financial Advice & Spam(2)

About the app

Everything you need to know about FirstMobile App.

Description

FirstMobile is the official mobile banking smartphone application from FirstBank. It provides FirstBank account holders with convenient access to both financial and non-financial transactions via their mobile phones/devices. The App is sleek and convenient to use- evident in its DIY enrolment process. New customers can simply download the app and open a FirstBank account while existing customers with Verve or Naira Mastercards can register and begin using the app without cause to visit a physical branch location. FirstMobile is poised to offer an even more reliable and definitely more convenient digital banking experience with its latest version update.

Latest Version

2.11.5

Size

88.7 MB

First Released

Sep 29, 2015

Your Financial Bridge to Nigeria, Right in Your Pocket

Join thousands of Nigerians in the US managing their wealth across borders. Download FirstMobile now to enjoy secure banking and instant DIY enrollment—no branch visit required.

Download on App Store
FAQ

Frequently Asked Questions

Everything you need to know about FirstMobile App

How do FirstBank customers register for the FirstMobile App?

Yes, existing FirstBank account holders with Verve or Naira Mastercards can register for the FirstMobile App directly. The app's DIY enrolment process eliminates the need to visit a physical branch.

Is it possible to open a new FirstBank account using the FirstMobile App?

Yes, new customers can download the FirstMobile App and open a FirstBank account directly through its DIY enrolment process. This provides convenient access to mobile banking services.

What banking transactions are supported by the FirstMobile App?

The FirstMobile App supports quick transfers, balance enquiry, bill payments, airtime purchases, and money transfers. It also offers card services, loans, and digital payment functionalities for comprehensive banking.

Does the FirstMobile App provide card management services?

Yes, the FirstMobile App provides card services. Users access specific features for managing their FirstBank cards directly within the application, enhancing convenience and control.

Can users locate ATMs or branches with the FirstMobile App?

Yes, the FirstMobile App features an "ATM/BRANCH LOCATOR." This tool enables users to find the nearest FirstBank Automated Teller Machines and physical branches directly through the application.

How can I get help or contact support through the FirstMobile App?

Yes, the FirstMobile App includes a "HELP/CONTACT US" feature. This dedicated section provides direct access to support channels and contact information for user assistance.

Does the FirstMobile App facilitate QR code payments?

Yes, the FirstMobile App facilitates QR code payments. It includes "QUICK QR" and "QR Payment" features, enabling users to perform secure transactions directly via QR codes.

Are loan applications available within the FirstMobile App?

Yes, loan applications and management are available within the FirstMobile App. Users can access the "Loans" section to explore options and apply directly through the application.