izzi
Mexico Red de Telecomunicaciones, S. de R.L. de C.V.
The smartest way to pay bills, update account details, and control your Wi-Fi network across borders. Stay connected to your property and family with total peace of mind.
Publisher
Category
UtilitiesDownloads
2M+User Rating
Total Ratings
55K+Locales
1Discover the interface used by 2M+ users.
The tools that make this app stand out, trusted by 2M+ users.
Consult and pay your bill or your family's account in Mexico instantly from the US to ensure service is never interrupted.
Update network names and passwords for your vacation home or help relatives troubleshoot their connection from thousands of miles away.
Update tax IDs, change addresses, and track your full payment history directly in the app without the need for expensive customer service calls.
Trusted by 2M+ people who love this app.
"The izzi app is a game-changer for managing my family's services in Mexico. I can handle payments and tech support for my elderly parents from Los Angeles without the stress of long-distance calls. Fast, clear, and very reliable!"
"Perfect for managing my rental property in Tulum from my home in Chicago. I can update the Wi-Fi password for new tenants and check my billing history in seconds. The app is incredibly user-friendly and saves me so much time."
Insights from user reviews.
Sentiment Score
Summary
Users consistently report severe issues with the app, primarily concerning its functionality and reliability. Many reviews highlight persistent problems with payment processing, including errors, failure to register cards, and occasional double charges, alongside billing discrepancies for uncontracted services. The app is frequently criticized for being slow, crashing, and failing to allow users to log in, often requiring password resets or not recognizing credentials. Additionally, customers express frustration over poor technical support, unreliable internet service, and difficulties activating bundled streaming services like Netflix, ViX premium, and HBO Max.
Common Themes
Everything you need to know about izzi.
Description
Latest Version
4.1.17
Size
54.5 MB
First Released
Jun 15, 2015
Keep your family connected or manage your vacation home in Mexico with ease. Download the app today and make everything izzi.
Everything you need to know about izzi
Yes, the izzi app allows users to consult and instantly pay their account statement. It also provides access to their payment history.
Yes, the izzi app allows users to easily review their payment history directly within the 'facturación' section.
The izzi app allows users to perform various procedures without calls, including changing their address, updating RFC information, and more.
Yes, the izzi app enables users to securely update their account password. This option is available in the profile settings.
The izzi app allows users to manage their izzi network. This includes changing the network name, password, or unifying the signal.
Yes, the izzi app displays your current services. For example, Screenshot #1 shows 'izzi 150' with internet and telephone services.
Yes, the izzi app allows users to download their account statement. This feature is accessible from the 'estado de cuenta' screen.
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