mojePZU mobile

mojePZU mobile

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Logo of mojePZU mobile

mojePZU mobile: Manage Your Polish Insurance and Health from the USA

Effortlessly renew policies, book medical appointments for family in Poland, and report claims anytime without time-zone stress. The secure, all-in-one digital hub designed for the Polish Diaspora.

Download on App Store

Publisher

Powszechny Zaklad Ubezpieczen SA

Category

Business

Downloads

754K+

User Rating

3.9/5

Total Ratings

3K+

Locales

1

Your Office in Poland

Discover the interface used by 754K+ users.

Dashboard of the mojePZU mobile app displaying insurance products and claims management.

Dashboard of the mojePZU mobile app displaying insurance products and claims management.

Interface of the mojePZU mobile app displaying active car and home insurance policies

Interface of the mojePZU mobile app displaying active car and home insurance policies

Medical records screen in the mojePZU app showing test results and prescriptions

Medical records screen in the mojePZU app showing test results and prescriptions

Interface of the mojePZU mobile app showing a list of reported insurance claims and a button to report a new one

Interface of the mojePZU mobile app showing a list of reported insurance claims and a button to report a new one

Screenshot of the mojePZU mobile app showing the selection screen for travel insurance purposes including leisure and sports

Screenshot of the mojePZU mobile app showing the selection screen for travel insurance purposes including leisure and sports

mojePZU mobile app screen for choosing vehicle type to buy insurance online

mojePZU mobile app screen for choosing vehicle type to buy insurance online

Interface of the mojePZU mobile app showing real estate insurance options for houses and apartments

Interface of the mojePZU mobile app showing real estate insurance options for houses and apartments

Mobile app interface showing various payment methods like Apple Pay and BLIK for an insurance policy in the mojePZU app.

Mobile app interface showing various payment methods like Apple Pay and BLIK for an insurance policy in the mojePZU app.

Manage Your Polish Affairs Anywhere, Anytime

The tools that make this app stand out, trusted by 754K+ users.

🏠

Remote Policy Management

Renew home or auto insurance and manage your Polish assets 24/7 from the US without waiting for Warsaw call centers to open.

🏥

Healthcare for Your Family

Book medical appointments in Poland for yourself or your elderly loved ones directly from the app, bridging the distance easily.

🛡️

Instant Claims & Secure Access

Report damages instantly and access your financial data safely using FaceID or TouchID, ensuring peace of mind across borders.

Loved by users worldwide

Trusted by 754K+ people who love this app.

"

"Managing my property in Warsaw from Chicago used to be a logistical challenge due to the time difference. With mojePZU, I can renew my homeowners insurance and report claims instantly without waiting for the Polish business day to start. The FaceID integration makes it feel just as modern and secure as my American banking apps."

Marek Kowalski
"

"I primarily use the app to coordinate medical appointments for my elderly parents living in Krakow. Being able to book specialists and view their insurance coverage from New York gives me incredible peace of mind. It is a must-have for anyone in the Polish diaspora who still has family and assets back home."

Anna Zielinski

Review Analysis

Insights from user reviews.

Sentiment Score

14%
Negative

Summary

General feedback for the app is overwhelmingly negative, with numerous users reporting severe performance and stability issues such as slow loading, constant freezing, and frequent crashes. Many core functionalities are consistently problematic, particularly the ability to book, cancel, or review medical appointments, and submitting insurance claims often fails. While a small subset of users appreciate its comprehensive nature and ease of use, the app receives strong criticism for its unintuitive user interface, lack of essential features like a dark mode, and significant compatibility issues, especially for those on older iOS versions after recent updates.

Common Themes

App Performance & Stability(24)
Appointment Scheduling(12)
Post-Update Issues & Compatibility(10)
User Interface & Experience (UX)(9)
Login Issues(6)
Claim Reporting Functionality(4)
General Positive Feedback(4)

About the app

Everything you need to know about mojePZU mobile.

Description

Jesteś klientem PZU i chcesz wznowić ubezpieczenie? Umówić wizytę lekarską? Zgłosić szkodę? Wszystko to zrobisz online w aplikacji mojePZU mobile. A jeśli wolisz – za jej pomocą skontaktujesz się z agentem lub infolinią i znajdziesz najbliższy oddział PZU. Obsługa produktów i kontakt: - Umówisz wizytę lekarską dla siebie i bliskich. - Zgłosisz szkodę i sprawdzisz status zgłoszonych spraw. - Błyskawicznie skontaktujesz się z infolinią lub agentem PZU. - Znajdziesz najbliższą placówkę medyczną PZU lub agenta. Informacje o produktach PZU: - Sprawdzisz, jakie produkty i usługi masz w PZU. - Szybko wznowisz posiadane ubezpieczenie. - Kupisz usługi i produkty z naszej oferty. - Dostaniesz informacje o swoich zniżkach na produkty. - Skorzystasz z atrakcyjnych benefitów Klubu PZU Pomocni Bezpieczne logowanie: - Połączysz swój smartfon z kontem klienta na moje.pzu.pl. - Zalogujesz się wygodnie za pomocą PIN-u, TouchID lub FaceID. Aplikację aktywować może każdy klient PZU, który ma aktywne konto w serwisie mojePZU. Rejestracja konta w serwisie możliwa jest zarówno w aplikacji mojePZU mobile, jak i na stronie moje.pzu.pl.

Latest Version

2.30.4

Size

146.2 MB

First Released

Aug 30, 2019

Manage Your Polish Assets and Health from the USA

Join 750,000+ users and bridge the distance. Renew policies, book medical visits for your family in Poland, and report claims 24/7—no matter your time zone.

Download on App Store
FAQ

Frequently Asked Questions

Everything you need to know about mojePZU mobile

What is the mojePZU mobile app?

The mojePZU mobile app enables PZU clients to manage insurance, book medical appointments, report claims, and contact PZU services online efficiently.

Can I renew my insurance using the mojePZU mobile app?

Yes, PZU clients can quickly renew their existing insurance policies directly within the mojePZU mobile app. This feature ensures continuous coverage for users.

How do I book a medical appointment with the mojePZU mobile app?

The mojePZU mobile app allows booking medical appointments for yourself and relatives. Access this feature via the "Umów wizytę" option on the main screen.

How can I report an insurance claim using the mojePZU mobile app?

Yes, users report insurance claims and check their status directly through the mojePZU mobile app. Navigate to the "Zgłoś szkodę" or "Szkody" section.

What login options does the mojePZU mobile app offer for secure access?

The mojePZU mobile app ensures secure login using a PIN, TouchID, or FaceID. Users connect their smartphone to their moje.pzu.pl client account for convenient access.

Who is eligible to activate the mojePZU mobile app?

Any PZU client with an active moje.pzu.pl service account can activate the mojePZU mobile app. Account registration is possible directly within the app or on the website.

Can I purchase new insurance products directly within the mojePZU mobile app?

Yes, the mojePZU mobile app allows purchasing various services and insurance products from the PZU offer. Access available options via the "Kup w aplikacji" section.

What payment methods does the mojePZU mobile app support for transactions?

The mojePZU mobile app supports multiple payment methods, including Apple Pay, saved payment cards, BLIK, fast transfers, and direct payment card input for transactions.

How do I access my medical documents in the mojePZU mobile app?

The mojePZU mobile app provides access to medical documentation such as test results, recommendations, referrals, and e-prescriptions. Find these under the "Zdrowie" section.

Is it possible to customize the dashboard shortcuts in the mojePZU mobile app?

Yes, users can customize their dashboard shortcuts in the mojePZU mobile app. This includes selecting and rearranging popular features like booking appointments and payments.