My VNPT
Manage VinaPhone accounts, pay family internet bills, and top up credit instantly from the US. Enjoy total control and transparency over your digital life back home with the official all-in-one app.
Publisher
Category
BusinessDownloads
5M+User Rating
Total Ratings
17K+Locales
2Discover the interface used by 5M+ users.
The tools that make this app stand out, trusted by 5M+ users.
Keep your VinaPhone SIM active for roaming and OTPs. Monitor balances, usage history, and top up credits instantly from your phone.
Directly pay for broadband, landline, and MyTV bills for your relatives in Vietnam, ensuring their connection never drops.
Skip the physical trip. Register for data packages, update subscriber info, or switch plans without visiting a store in Vietnam.
Trusted by 5M+ people who love this app.
"Managing my parents' internet and MyTV bills back in Saigon from San Jose used to be a hassle. With My VNPT, I can handle everything in minutes and keep my own VinaPhone SIM active for banking OTPs without ever leaving the US. It's an essential tool for the diaspora."
"I visit Vietnam frequently for business and this app is a game-changer. I can register for data packages and top up credit before I even land. The interface is transparent, and I love being able to track my usage history so clearly. Highly recommended for any expat!"
Insights from user reviews.
Sentiment Score
Summary
The mobile app receives overwhelmingly negative feedback due to frequent issues such as crashes, slow performance, and general unreliability, preventing users from effectively managing their accounts. Many users express frustration with difficulties in updating personal information and handling eSIM activations. Recurring complaints highlight unauthorized data deductions and problems with package registration, alongside a perceived lack of responsive customer support. Despite a few general positive remarks and a suggestion for improved support ticket management, the app is widely considered to have significant functional and operational deficiencies.
Common Themes
Everything you need to know about My VNPT.
Description
Latest Version
5.4.0
Size
466.7 MB
First Released
Jul 31, 2015
Join over 5 million users managing their VinaPhone and VNPT services with ease. Download My VNPT today to pay family bills, top up accounts, and enjoy exclusive promotions directly from the US.
Everything you need to know about My VNPT
My VNPT is a mobile application for managing VNPT products and services, including VinaPhone mobile, Internet, fixed-line, and MyTV. It also provides updates on new services and promotions.
Yes, My VNPT allows users to manage VinaPhone mobile services online. This includes checking current packages, monthly expenses, and reviewing call and message history for the past three months.
Yes, My VNPT supports various bill payments through VNPT Pay e-wallet. Users can pay for mobile, TV, internet, electricity, water, and tuition fees, as well as top-up mobile credit.
Yes, My VNPT facilitates direct registration for new services. Users can register for internet, TV, and mobile data packages directly within the application without visiting a transaction point.
Yes, My VNPT offers dedicated 24/7 support. Users can create support requests for mobile, internet, or MyTV services, contact the hotline, or use the online chat feature.
Yes, My VNPT clearly displays data usage information. Users can check their remaining data volume and package limits directly on the main screen of the application.
Yes, My VNPT facilitates mobile subscription management. Users can register to port numbers, convert prepaid to postpaid services, and declare subscriber information without needing to visit a physical store.
Yes, My VNPT offers free data access. The application is completely data-free when users access it via 3G or 4G connections, incurring no data charges.
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