MyMRTJ: Navigate Jakarta with Speed, Precision, and Ease

Name: MyMRTJ
Availability: InStock
Rating: 2.1 (900 reviews)

Join over 500,000 commuters skipping the traffic. Buy digital tickets instantly, coordinate last-mile transit, and earn exclusive lifestyle rewards every time you ride.

Transportation Apps ›Lifestyle & Entertainment ›Utilities ›

Publisher

Mass Rapid transit Jakarta PT

Your Urban Journey, Visualized

Discover the interface used by 490K+ users.

MyMRTJ mobile app home screen showing ticket booking options, MartiPay balance, and transit route selection from Bundaran HI to Lebak Bulus Grab.

Mobile app interface for purchasing MRT Jakarta tickets showing route selection and quantity

Smartphone screenshot of the MyMRTJ app showing real-time train departure schedules for Jakarta MRT

Mobile interface of MyMRTJ app showing MRT Jakarta Multi Trip card balance

The help and support screen of the MyMRTJ app featuring customer service contact options and a digital assistant.

Master Jakarta’s Urban Pulse

The tools that make this app stand out, trusted by 490K+ users.

📱

Instant Cashless Access

Skip the ticket vending machines. Purchase your fares in seconds using secure digital payment methods for a friction-free commute.

🕒

Real-Time Travel Precision

Access live train schedules and integrated feeder connections to ensure you reach your destination without the stress of city congestion.

💎

Exclusive Lifestyle Perks

Earn Marti Points on every trip to unlock curated rewards at premium cafes, hotels, and top-rated tourist attractions near every station.

Loved by users worldwide

Trusted by 490K+ people who love this app.

"Navigating Jakarta's traffic used to be a nightmare, but MyMRTJ changed everything. Being able to buy tickets directly on my phone and check real-time schedules has made my business trips so much more efficient. It is a must-have for any professional in the city."

David Henderson

"I love how the app integrates rewards with my daily travel! Earning Marti Points for every trip and redeeming them for restaurant vouchers is such a win. Plus, the info on events near the stations helped me discover so many hidden gems in Jakarta."

Sarah Miller

Review Analysis

Insights from user reviews.

Sentiment Score

25%

Negative

Summary

The mobile app receives overwhelmingly negative feedback from users, with frequent complaints across various critical functions. Many users experience persistent connectivity issues, often encountering "Jaringan tidak tersedia" messages despite having a good internet connection, which prevents them from purchasing tickets or using the app efficiently. Significant problems also arise with the OTP and registration process, as codes often fail to send or are exclusively tied to WhatsApp, creating inconvenience for numerous users, including international visitors. Furthermore, the payment system is a major source of frustration due to limited options, issues with the dedicated Martipay service, and the introduction of additional fees.

Common Themes

App Speed(1)

Digital Ticket Booking(1)

MRT Journey Ease(1)

Recent App Improvements(1)

Overall User Satisfaction(1)

About the app

Everything you need to know about MyMRTJ.

Description

Jelajahi Jakarta dengan nyaman, aman, anti macet dan tepat waktu bersama MRT Jakarta! Aplikasi MyMRTJ membuat pengalaman bepergian kamu dengan MRT Jakarta jadi lebih menyenangkan. Dengan lebih dari 500 ribu orang pengguna di Jakarta, MyMRTJ akan menjadi teman asik bermobilitas kamu di Jakarta, yang memudahkan kamu dalam membeli tiket dan mengecek jadwal perjalanan MRT, melihat info tenant dan fasilitas stasiun, mendapatkan point rewards dari setiap perjalanan, mendapatkan beragam promo dari berbagai tenant sepanjang perjalanan kamu naik MRT Jakarta. Kemudahan yang bisa kamu dapatkan dengan menggunakan aplikasi MyMRTJ; MUDAH DIGUNAKAN ● Pembelian Tiket - pilihan metode pembayaran tiket menggunakan blu by BCA, AstraPay, iSaku ● Info Seputar MRT Jakarta - info tenant, info layanan, fasilitas-fasilitas di stasiun, informasi dan berita terkini MRT Jakarta dengan pencarian cepat dan akurat ● Info Layanan Feeder MRT Jakarta - info layanan mitra feeder (ride hailing, bus, taksi, shuttle) untuk mempermudah perjalanan kamu dari dan menuju stasiun MRT Jakarta ● Tampilan yang nyaman dilihat dan mudah digunakan siapa saja PROMO DAN KEUNTUNGAN TAMBAHAN ● Promo Tiket MRT & Feeder - dapatkan beragam promo cashback tiket atau tarif khusus, dan informasi serta promo layanan mitra feeder MRT Jakarta ● Loyalty Rewards Marti Point - dapatkan poin hadiah untuk setiap transaksi pembelian tiket yang dapat kamu tukarkan dengan beragam voucher: belanja, restaurant, hotel, pulsa dan paket data, listrik PLN, fashion dan beragam voucher diskon lainnya di katalog Marti Point ● Promo Gaya Hidup - dapatkan beragam promo dari kafe, restoran, gym & fitness, staycation hotel, tenant mall, tempat wisata di sekitar stasiun dan di dalam stasiun MRT Jakarta GAYA HIDUP URBAN ● Info Wisata & Event - info terkini event-event, tempat wisata, dan kegiatan di sekitar stasiun MRT Jakarta ● Info Hunian - info hunian terjangkau co-living dan apartemen di sekitar stasiun MRT Jakarta Cari tau info dan promo MRT Jakarta juga di semua akun media sosial kami: INSTAGRAM - @mrtjktinfo TWITTER - @mrtjakarta FACEBOOK - MRT Jakarta YOUTUBE - MRTv Saat ini MyMRTJ dioptimasi untuk penggunaan pada smartphone, tidak untuk tablet, dan membutuhkan versi iOS 12 ke atas. Kompatibilitas dan tampilan resolusi untuk perangkat dapat berbeda-beda. Kami selalu senang mendengar masukan darimu. Jika kamu memiliki pertanyaan, saran atau hal lainnya, kamu bisa menghubungi: Call Center MRT Jakarta pada nomor 1500332, atau Tap menu “Bantuan" di Aplikasi MyMRTJ, atau Official Whatsapp MRT Jakarta pada nomor 087782000332, atau Email ke customer.care@jakartamrt.co.id, atau Mention akun @mrtjakarta di Twitter/Facebook. Untuk Info lebih lanjut, cek laman https://mrtjakarta.co.id

Latest Version

4.13.0

Size

96.7 MB

First Released

Aug 15, 2018