Shopify Inbox: Turn every chat into a checkout

Name: Shopify Inbox
Availability: InStock
Rating: 4.78 (17000 reviews)

Empower your business with the free chat app designed to drive sales. Connect with customers in real-time, track cart activity, and send personalized discounts to close deals faster than ever.

Publisher

Shopify Inc.

A Glimpse at the Growth

Join over 1M+ musicians using our pro interface.

A mobile interface of Shopify Inbox showing a list of customer messages with tags for checkout and shipping status.

Shopify Inbox interface showing a merchant sharing a product link and discount in a customer chat

Shopify Inbox interface showing quick reply suggestions for merchant chat

A mobile interface for Shopify Inbox showing a merchant chatting with a customer and successfully converting a conversation into an order.

Shopify Inbox mobile app screen showing a customer profile with contact information and an active shopping cart view

Turn Every Conversation Into a Conversion

Join 1M+ users who mastered their instrument with these tools.

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Close Sales Faster

Convert browsers into buyers by sending products, discounts, and order details directly within the chat interface in just a few taps.

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Live Cart Tracking

Get a competitive edge with real-time insights that show you exactly when customers add or remove items from their shopping cart.

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Automated Efficiency

Save valuable time using automated messages and quick replies, ensuring your customers get instant support even when you are offline.

Loved by users worldwide

Trusted by 1M+ people who have transformed their experience with this app.

"Shopify Inbox has been a total game-changer for my boutique. Being able to see exactly what a customer has in their cart while I'm chatting with them allows me to send a personalized discount code right when they need it most. I've closed so many more sales while on the go thanks to this app."

Sarah J., Boutique Owner

"As our brand grew, we needed a better way to handle support without missing sales opportunities. The team assignment feature is seamless, and the automated replies keep our response times low even during the night. It's the most professional way to build trust with our customers."

Marcus T., E-commerce Manager

About the app

Everything you need to know about Shopify Inbox.

Description

About Shopify Inbox Use Shopify Inbox to talk with customers and sell over chat. With Shopify Inbox, you can close sales faster, build strong customer relationships, and spend less time on support all from a free business chat app. USE CHAT TO SELL MORE AND BUILD STRONG RELATIONSHIPS Shopify Inbox is so much more than support. In fact, 70% of Shopify Inbox conversations are with customers making a purchasing decision. Use Shopify Inbox to: • Save time managing customer conversations from online store chat and the Shop app • Send products, discounts, and new orders from your Shopify store directly inside chats with just a few taps to turn more conversations into checkouts • Send automated messages and continue chats over email so you don’t need to respond in real time • Know when customers add or remove items from their shopping cart • Assign chats to your staff and team to scale customer conversations SHOP APP Let customers contact you from the Shop app. ----------- FEEDBACK & SUPPORT For 24/7 support visit the Shopify Help Center: help.shopify.com Thank you for using Shopify Inbox on iOS. We love hearing your feedback. Please let us know what you think of Shopify Inbox by leaving a review.

Latest Version

8.56.0

Size

39.2 MB

First Released

Jun 26, 2018

Ready to turn every chat into a checkout?

Join over 1 million merchants closing sales faster and building stronger connections. Download the free Shopify Inbox app today and start selling where your customers are.

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