UBA Mobile Banking

UBA Mobile Banking

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UBA Mobile Banking: Your Powerful Financial Bridge to Africa

Securely manage your global finances from the USA with Nigeria’s leading bank. Experience seamless cross-border control, instant airtime top-ups, and 24/7 support designed for your transnational lifestyle.

Publisher

United Bank For Africa Plc

Category

Finance

Downloads

3M+

User Rating

3.9/5

Total Ratings

44K+

Locales

1

A Glimpse Inside

Discover the interface used by 3M+ users.

UBA Mobile Banking app home screen on a smartphone displaying account balance and lifestyle services

UBA Mobile Banking app home screen on a smartphone displaying account balance and lifestyle services

Dashboard of the UBA Mobile Banking app showing account balance and transaction options

Dashboard of the UBA Mobile Banking app showing account balance and transaction options

UBA mobile banking app dashboard showing family member accounts and pending top up actions for children

UBA mobile banking app dashboard showing family member accounts and pending top up actions for children

UBA Mobile Banking app screen showing a child savings account feature with pending top-up approvals.

UBA Mobile Banking app screen showing a child savings account feature with pending top-up approvals.

UBA Mobile Banking app screen for ordering food and buying movie tickets

UBA Mobile Banking app screen for ordering food and buying movie tickets

UBA Mobile Banking app dashboard for managing business accounts and payroll

UBA Mobile Banking app dashboard for managing business accounts and payroll

UBA mobile banking international trade and remittance screen

UBA mobile banking international trade and remittance screen

Your Financial Bridge Between the USA and Africa

The tools that make this app stand out, trusted by 3M+ users.

🌍

Effortless Family Support

Instantly top up airtime for loved ones and automate recurring bill payments back home directly from your contact list.

🛡️

Secure, High-Speed Access

Log in instantly with biometric security and enjoy a streamlined interface designed for your busy, high-pressure lifestyle.

💬

24/7 Global Support

Access round-the-clock live chat assistance and locate branches or ATMs instantly when traveling between the US and Africa.

Loved by users worldwide

Trusted by 3M+ people who love this app.

"

"Being based in Houston, I need a reliable way to support my family back home. The UBA app is a lifesaver—I can pay recurring bills and send airtime instantly from my contacts. The biometric login is incredibly fast and secure."

Chidi O.
"

"Managing my international business transactions has never been easier. The 24/7 live chat support is responsive even with the time zone difference, and the intuitive new design makes navigating my accounts seamless."

Amina J.

Review Analysis

Insights from user reviews.

Sentiment Score

31%
Negative

Summary

The mobile app receives overwhelmingly negative feedback from users, reflected in a low sentiment score. While some users appreciate its fast performance, user-friendly interface, and security features like transaction confirmation, critical issues significantly hinder its usability. Key problems include persistent OTP functionality failures (disabled input fields, lack of autofill), widespread login difficulties, and app instability such as frequent crashes and inability to access funds or transaction history. Multiple reviews indicate that recent updates have introduced further login complexities, including problems with eSIM compatibility and hidden balance settings, exacerbating an already frustrating user experience.

Common Themes

App Performance(4)
Overall Satisfaction(4)
User Interface(2)
Security Features(1)
Improved Stability(1)

About the app

Everything you need to know about UBA Mobile Banking.

Description

UBA is providing a completely enhanced mobile banking experience to its customers with this new app. Banking services are easily accessible and on the go through new features such as: • Quick log-in within a few seconds with the biometric option on devices that support this feature • Faster navigation with the sliding menu available on all user sessions • Fewer, more intuitive screens enhancing user experience • ATM/Branch locator • 24-hour customer service support via live chat • Quick selection of phone numbers from device contacts list for airtime top up • Favourites list creation for easier transactions • Auto reminders for recurrent bill payments and transfers

Latest Version

8.3.64

Size

74.2 MB

First Released

Jul 31, 2015

Your Financial Link to Africa, Anywhere in the World

Join over 3 million global citizens managing their wealth and supporting family back home. Download the UBA app today for secure, 24/7 banking that bridges the distance.

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FAQ

Frequently Asked Questions

Everything you need to know about UBA Mobile Banking

What is the UBA Mobile Banking app?

The UBA Mobile Banking app provides an enhanced mobile banking experience with features like quick login, faster navigation, and various banking services.

Does the UBA Mobile Banking app support biometric login?

Yes, the UBA Mobile Banking app supports quick log-in within a few seconds using the biometric option on compatible devices.

How can I contact customer service for the UBA Mobile Banking app?

The UBA Mobile Banking app offers 24-hour customer service support through a live chat feature, easily accessible within the application.

Can I find ATM or branch locations using the UBA Mobile Banking app?

Yes, the UBA Mobile Banking app includes an ATM/Branch locator feature, allowing users to easily find nearby UBA service points.

Does the UBA Mobile Banking app offer reminders for bill payments?

Yes, the UBA Mobile Banking app provides an auto reminders feature for recurrent bill payments and transfers, helping users manage their finances.

What lifestyle services does the UBA Mobile Banking app offer?

The UBA Mobile Banking app offers lifestyle services including ordering food, buying movie tickets, and purchasing event tickets directly within the app.

Does the UBA Mobile Banking app support child accounts or savings?

Yes, the UBA Mobile Banking app facilitates managing a digital account that grows with a child, allowing them to save and manage funds.

Can I manage a business account using the UBA Mobile Banking app?

Yes, the UBA Mobile Banking app allows users to manage their SME account, offering services such as bulk payment, payroll, and SME control.

Does the UBA Mobile Banking app support international trade transactions?

Yes, the UBA Mobile Banking app allows users to apply for PTA/BTA and other international trade transactions, including remittances and school fees payments.

How can I top up airtime with the UBA Mobile Banking app?

The UBA Mobile Banking app enables quick selection of phone numbers from your device contacts list for easy and fast airtime top-up transactions.