民航12326
China Academy of Civil Aviation Science and Technology
The authoritative platform to resolve flight disputes, secure official delay certificates, and ensure your voice is heard directly by the Civil Aviation Administration of China. Travel with the confidence of government-backed protection.
Publisher
Category
ProductivityDownloads
884K+User Rating
Total Ratings
300Locales
2Discover the interface used by 884K+ users.
The tools that make this app stand out, trusted by 884K+ users.
Skip the airline's customer service loops. File official complaints directly to the Civil Aviation Administration to ensure legally-binding resolutions.
Access official delay reason confirmations required for travel insurance claims and financial recovery from US or international providers.
The '12326' promise: we ensure you find the right department, the right person, and the right answer for every service inquiry or feedback.
Trusted by 884K+ people who love this app.
"The most reliable way to handle disputes with airlines. I filed a complaint about a refund delay while traveling from LAX, and the CAAC oversight really made a difference. It is the only way to ensure you are heard by the right authorities when navigating international travel issues."
"A must-have for international students and frequent flyers. I needed an official delay certificate for my travel insurance after a cancelled flight. This app made the process of getting government-verified documentation much easier than navigating complex airline websites."
Everything you need to know about 民航12326.
Description
Latest Version
1.2.0
Size
59.6 MB
First Released
Aug 30, 2021
Download the official CAAC 12326 app for direct regulatory support, official delay certificates, and a guaranteed response to your travel concerns.
Everything you need to know about 民航12326
民航12326 is an official mobile application developed by the Civil Aviation Administration of China (CAAC). It offers features for passenger complaints, online service evaluations, common questions, and flight delay reason confirmation.
Yes, the 民航12326 app allows users to file complaints. It provides a dedicated '我要投诉' (I want to complain) feature for addressing passenger service issues directly.
Yes, users can confirm flight delay or cancellation reasons through the 民航12326 app. The functionality is accessible via the '我要确认' (I want to confirm) option on the main interface.
Yes, the 民航12326 app is officially supported by the Civil Aviation Administration of China (CAAC). CAAC supervises its operation to ensure consumer rights and service quality.
The 民航12326 app offers functions such as filing complaints, making inquiries, confirming flight delay reasons, providing suggestions, and submitting service evaluations, alongside access to civil aviation regulations.
Yes, the 民航12326 app allows users to provide service evaluations. It includes a '我要点评' (I want to comment) feature and specific surveys like '中国民航服务旅客满意度评价'.
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