ACT Fibernet
Pay bills, monitor usage, and optimize WiFi from anywhere. Manage your family's connectivity and bundled OTTs with just a few taps.
Publisher
Category
BusinessDownloads
1M+User Rating
Total Ratings
164K+Locales
1Discover the interface used by 1M+ users.
The tools that make this app stand out, trusted by 1M+ users.
Pay bills for your family in India and track spending trends instantly to ensure they stay connected without interruptions.
Remotely optimize router placement and signal strength using advanced diagnostic tools for a lag-free home network.
Upgrade to bundled OTT plans and manage premium streaming subscriptions for the whole household in one central app.
Trusted by 1M+ people who love this app.
"Managing my parents' home internet from the US used to be a struggle, but this app changed everything. I can pay bills, track their usage, and even use the WiFi analyzer to help them find the best router spot—all from my phone in San Francisco."
"The bundled OTT plans are a game-changer! I love having my internet and streaming services all in one place. The interface is super intuitive, making it easy to upgrade my plan or check my signal strength whenever I need to."
Insights from user reviews.
Sentiment Score
Summary
Users express overwhelming dissatisfaction with the ACT Fibernet mobile app and service, citing persistent internet reliability issues such as frequent disconnections, slow speeds, and prolonged downtimes as a major concern. Customer support is consistently described as abysmal, characterized by unresponsiveness, extensive wait times, and unresolved complaints. Furthermore, users highlight problems with billing discrepancies, refund processing, and poor app functionality, including excessive permission requests. The cumulative negative experiences lead many users to regret their subscription and strongly advise others against using the service.
Common Themes
Everything you need to know about ACT Fibernet.
Description
Latest Version
5.1.8
Size
157.7 MB
First Released
Jul 29, 2016
Take full control of your ACT Fibernet connection. Pay bills for family, upgrade OTT bundles, and manage your Indian household connectivity with just a few taps from the USA.
Everything you need to know about ACT Fibernet
The ACT Fibernet app allows users to book new connections, pay bills, raise tickets, access bundled OTT services, track data usage, and manage subscriptions. It provides comprehensive broadband management.
Yes, users can pay their ACT Fibernet bills directly through the app. It also allows downloading bills, tracking bill trends, viewing past bills, and monitoring transaction history.
Users can raise and track support tickets directly within the ACT Fibernet app. The app also features a chatbot to communicate with agents for immediate assistance regarding service issues.
Yes, the ACT Fibernet app offers various OTT bundled plans. Users can review these plans and upgrade their subscriptions directly through the app to access popular streaming services.
Yes, the ACT Fibernet app enables users to explore available plans and subscribe for a new internet connection directly within the application. This streamlines the onboarding process.
The ACT Fibernet app's wifi analyser helps users track signal strength, optimize router settings, and determine the best placement for their router at home. This ensures optimal Wi-Fi performance.
Users manage subscribed add-ons and upgrade them via the 'Manage add ons' section in the ACT Fibernet app. This includes options like increasing device limits for services such as ACT Shield.
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