my Excitel
Skip the hold music. Manage your billing, reset your connection, and resolve issues in seconds with the ultimate broadband self-care companion for your digital lifestyle.
Publisher
Category
ProductivityDownloads
610K+User Rating
Total Ratings
12K+Locales
1Discover the interface used by 610K+ users.
The tools that make this app stand out, trusted by 610K+ users.
Track your plan expiration and settle payments instantly to keep your home office and smart devices running without interruption.
Reset your MAC address or check for area outages on the fly. Resolve connectivity issues in seconds with powerful DIY diagnostic tools.
Skip the phone queue. Report technical issues or request on-site appointments with a single tap and track your case status in real-time.
Trusted by 610K+ people who love this app.
"The 'Reset MAC' feature is a total lifesaver for my home office setup. Instead of wasting time on hold with customer support, I can troubleshoot and resolve connectivity issues myself in seconds. It is the ultimate tool for anyone who works remotely and needs their internet to just work."
"I love how this app brings complete transparency to my broadband plan. Being able to check my expiration date and make instant online payments means I never have to worry about a sudden service cut-off. It is simple, fast, and makes managing household utilities effortless."
Everything you need to know about my Excitel.
Description
Latest Version
3.21.0
Size
94.1 MB
First Released
Feb 28, 2017
Join over 600,000 users who have ditched the wait times. Download the my Excitel app to pay bills instantly, troubleshoot your connection in seconds, and keep your home office running at peak performance.
Everything you need to know about my Excitel
The "my Excitel" app helps users manage their internet services. It allows for online payments, requesting payment collection, updating account details, basic troubleshooting, and escalating connectivity issues.
Yes, the "my Excitel" app allows users to pay their internet plan online directly from the application. It provides a convenient way to manage billing.
You can view your current Excitel internet plan and its expiration date within the "my Excitel" app. The home screen displays your active plan information, such as "Excitel Fiber 300 999".
Yes, the "my Excitel" app allows you to edit your contact phone number and e-mail address. You can also change your self-care password within the account management section.
Yes, the "my Excitel" app offers troubleshooting features. Users can view global issues, see "Last Attempt Failure Detail", and "Reset MAC" for their internet connection.
The "my Excitel" app allows you to request a payment pickup directly through a single button. This feature facilitates door-to-door cash payment collection services from an Excitel employee.
Yes, the "my Excitel" app includes a LiveChat feature. Users can contact customer service agents to report issues or get assistance directly through the chat interface.
The "my Excitel" app provides access to "Data Usage" details. This feature allows users to monitor their internet consumption directly within the application's quick access section.
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