Batik Air
Save your details for one-tap booking and travel with full-service comfort. From Jakarta to Bali, manage your entire journey right from your pocket.
Publisher
Category
TravelDownloads
1M+User Rating
Total Ratings
900Locales
1Discover the interface used by 1M+ users.
The tools that make this app stand out, trusted by 1M+ users.
Avoid the friction of repetitive data entry. Save your favorite travelers and book your next adventure across the islands in seconds.
Access Indonesia's most comprehensive network with real-time availability and transparent pricing for every regional connection.
Keep your complex itineraries organized. Instantly retrieve and manage your bookings by date or destination from one centralized hub.
Trusted by 1M+ people who love this app.
"Navigating through Indonesia for my photography projects used to be a hassle, but this app changed everything. The Favorite Passengers feature allows me to book flights for my entire crew in seconds without re-typing data. It is the most efficient way to manage regional travel directly from my phone."
"I fly from Los Angeles to Jakarta often to visit family, and the Batik Air app is my go-to for domestic connections. It is much more reliable than third-party sites for checking my flight status and managing my bookings on the go. A must-have for anyone exploring Southeast Asia."
Insights from user reviews.
Sentiment Score
Summary
Users report an overwhelmingly negative experience with this mobile app and the associated airline. The app is widely criticized for numerous malfunctions, including constant errors, freezing, inability to log in, and failure to manage bookings, check-in, or add trip details. Additionally, users express severe dissatisfaction with the airline's poor customer service, frequent flight delays and last-minute rescheduling without proper notification. Many also faced issues with luggage policies, unexpected charges, and unfulfilled refund requests, leading to a perception of general unreliability and scam-like practices.
Common Themes
Everything you need to know about Batik Air.
Description
Latest Version
10.2
Size
75.8 MB
First Released
Sep 18, 2015
Experience premium travel with the Batik Air app. Book your next flight in minutes, save your favorite passenger details, and manage your entire journey with ease—all from your mobile device.
Everything you need to know about Batik Air
Yes, the Batik Air app allows users to search and book flight tickets effortlessly. The app provides a dedicated "Book Flight" section for this purpose, making the process quick and convenient.
The Batik Air app's 'Favourite Passengers' feature stores passenger details. This eliminates repeated data entry, allowing users to quickly select and book tickets for frequent travelers with fewer selections.
Yes, the Batik Air app provides a 'My Flights' feature to view previous bookings. Users can retrieve and manage their past flights by performing a quick search using criteria such as date, destination, or flight number.
No, the "SUPER SAVER" fare type shown in the Batik Air app does not include free checked baggage allowance. It provides one piece of cabin baggage weighing 7KGS.
The Batik Air app accepts various payment methods. These include Credit or Debit Card, Online Banking (FPX), Touch N Go Wallet, GrabPay, and PAY WITH DuitNow QR.
Yes, the Batik Air app allows users to purchase various add-ons. These include Baggage Selection for additional allowance, Travel Insurance for coverage, and Fast Lane for priority boarding.
Rebooking is allowed for flights booked via the Batik Air app, but it incurs a fee and fare difference. Refunds are generally not allowed for certain fare types, such as the "SUPER SAVER" option.
Yes, the Batik Air app provides both check-in and flight status functionalities. Users can directly check-in for their flights and monitor the real-time status of any flight through dedicated sections.
Apps with similar features and user experience
China Southern Airlines Company Limited
United Air Lines
Delta Air Lines, Inc
Southwest Airlines
Air China Limited
easyJet Airline Company Limited
Turkish Airlines
Aerovias de Mexico, S.A. de C.V.
LATAM Airlines Group S.A.