BOX: The delivery app where you always win

Order from 10,000+ restaurants and shops while earning points on every transaction. Redeem your rewards for exclusive discounts, COSMOTE mobile data, or donations to support children in need.

Food & Drink ›Shopping & Deals ›

Publisher

COSMOTE Telecommunications S.A.

See How You Win Every Time

Discover the interface used by 596K+ users.

BOX food delivery app logo and a large gourmet burger on a bright orange background with Greek text

Interface of the BOX food delivery app showing a list of restaurants and food categories

Checkout screen of the BOX food delivery app showing order details and reward options

BOX mobile app screen showing options to schedule a delivery date and time.

More Than Just Delivery

The tools that make this app stand out, trusted by 596K+ users.

💰

Every Bite Earns Rewards

Collect points with every order to unlock food discounts, extra mobile data, or exclusive coupons for your favorite brands.

🍎

A Supermarket in Your Pocket

Shop from over 10,000 stores, including top supermarkets, local butchers, and specialty organic shops with same-day delivery.

📅

Delivery on Your Terms

Schedule orders to match your busy calendar, enjoy contactless drop-offs, and give back to charity with every transaction.

Loved by users worldwide

Trusted by 596K+ people who love this app.

"As a student, I'm always looking for ways to save, and BOX is the only delivery app that actually rewards me every time. I love that I can trade my order points for extra GB on my COSMOTE plan—it’s like getting my internet for free just by ordering the food I was going to buy anyway! The app is super fast and the tracking is always spot on."

Alexandros P.

"BOX is a lifesaver for my busy schedule. I can order fresh meat from the local butcher and my weekly groceries from the supermarket all in one place. I especially appreciate the 'Schedule' feature and the option to donate to 'The Smile of the Child' at checkout. It feels great to support a good cause while getting my errands done from my phone."

Eleni M.

Review Analysis

Insights from user reviews.

Sentiment Score

29%

Negative

Summary

Users generally praise the Box app for its convenience, wide selection of options, and attractive offers. However, the app is plagued by significant technical issues, including frequent crashes after recent updates and on iOS 18.5, alongside problems with search functionality and coupon redemption. A major recurring complaint is the persistent lack of English language support, despite it being advertised, which makes the app largely unusable for non-Greek speakers. Additionally, many users experience unsatisfactory delivery times, incorrect orders, payment difficulties, and unhelpful customer service.

Common Themes

App Performance and Bugs(11)

Payment and Coupon Issues(11)

Positive User Experience(8)

Delivery Service Issues(7)

English Language Support(7)

Customer Support(5)

Offers and Promotions(4)

About the app

Everything you need to know about BOX.

Description

BOX. To delivery που πάντα κερδίζεις Το BOX είναι το μόνο food delivery app που σε επιβραβεύει, κάθε φορά. Με κάθε παραγγελία ή και χρήση του app, συλλέγεις πόντους που μπορείς να εξαργυρώσεις άμεσα σε εκπτώσεις στο φαγητό σου, GB από την COSMOTE TELEKOM ή επιπλέον εκπτώσεις με κωδικούς Deals for You. Σε κάθε πιάτο, σε κάθε μαγαζί, χωρίς περιορισμούς. Τι άλλο μπορείς να κάνεις στο ΒΟΧ; - Να απολαμβάνεις αποκλειστικές προσφορές από τα συνεργαζόμενα καταστήματα - Να προγραμματίσεις την ώρα και την τοποθεσία παράδοσης κάθε παραγγελίας - Να επιλέξεις ανέπαφη συναλλαγή - Να αφήσεις online το tip σου στον διανομέα - Να παραλάβεις ο ίδιος την παραγγελία σου αν το επιθυμείς - Με κάθε παραγγελία σου μπορείς να προσφέρεις στο «Χαμόγελο του Παιδιού» ένα χρηματικό ποσό, καλύπτοντας έτσι τις βασικές ανάγκες σίτισης στα Κέντρα Στήριξης Παιδιού και Οικογένειας Παιδιών Και όλα αυτά μπορείς να τα βρεις σε περισσότερα από 10.000 καταστήματα σε 64 πόλεις πανελλαδικά (όπως καταστήματα φαγητού και καφέ, μαναβικής, κρεοπωλεία, ιχθυοπωλεία, delicatessen, κάβες, βιολογικά προϊόντα, ζαχαροπλαστεία) αλλά και στα σούπερ μάρκετ «Μασούτης» και «Κρητικός» με παράδοση ακόμα και αυθημερόν, σε τιμές και προσφορές που ισχύουν και στα φυσικά καταστήματα. Τι περιμένεις; Εγκατάστησε τώρα το app για να κερδίζεις κάθε φορά.

Latest Version

5.12.1

Size

147.1 MB

First Released

Nov 20, 2019

Ready to Get More Than Just Your Delivery?

Join over 500,000 users who turn every meal and grocery run into rewards. Download BOX now to start earning points, redeeming COSMOTE GB, and supporting a good cause with every bite.

FAQ

Frequently Asked Questions

Everything you need to know about BOX

What is the BOX app?

BOX is a food delivery app that rewards users with points for every order, redeemable for discounts on food, GB from COSMOTE TELEKOM, or exclusive deals. It also offers features like contactless transactions and charity donations.

How does the BOX rewards program work?

The BOX app awards points for each order or app usage. These points can be redeemed for direct discounts on food, mobile data (GB) from COSMOTE TELEKOM, or extra discounts via Deals for You codes.

What types of stores and products are available through the BOX app?

The BOX app offers delivery from over 10,000 stores, including restaurants, cafes, butchers, fishmongers, delicatessens, organic shops, pastry shops, and supermarkets like Masoutis and Kritikos.

In which cities does the BOX app provide delivery services?

The BOX app provides delivery services in 64 cities nationwide across Greece. This extensive network includes over 10,000 partner stores, ensuring wide availability for users.

Can users schedule delivery times with the BOX app?

Yes, the BOX app allows users to schedule the exact time and location for their order delivery. This feature provides flexibility for planning future deliveries.

Is it possible to leave a tip for the delivery person through the BOX app?

Yes, the BOX app provides an option for users to leave an online tip for their delivery person directly through the application interface during the order process.

Does the BOX app support dark mode?

Yes, the BOX app supports dark mode. This feature is indicated by the phrase "ΠΛΕΟΝ ΚΑΙ ΜΕ ΣΚΟΥΡΑ ΕΜΦΑΝΙΣΗ" which translates to "Now also with dark mode."

Can I donate to charity through the BOX app?

Yes, the BOX app allows users to donate a monetary amount to "The Child's Smile" with each order. This contribution helps cover basic nutritional needs for children.

Does BOX offer contactless transaction options?

Yes, the BOX app supports contactless transactions. This allows users to complete their orders while maintaining social distancing and safety protocols.

Can I pick up my order myself using the BOX app?

Yes, the BOX app provides the option for users to pick up their orders themselves if they prefer, instead of having them delivered to a specified location.

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