Smiles: Food Grocery Lifestyle
Join 2 million users and simplify your life with one app. Order food, shop for groceries, and book home services while earning points and unlocking exclusive Buy 1 Get 1 Free deals across 15,000 outlets.
Publisher
Category
Food & DrinkDownloads
2M+User Rating
Total Ratings
243K+Locales
1Discover the interface used by 2M+ users.
The tools that make this app stand out, trusted by 2M+ users.
Consolidate your digital footprint. Access over 12,000 restaurants and 35+ home services like cleaning and laundry within a single interface.
Turn everyday spending into progress. Earn Smiles points on every transaction and redeem them for flights, shopping, or exclusive wellness benefits.
Optimize your budget with zero service fees on home tasks and unlimited Buy 1 Get 1 Free deals at over 15,000 partner outlets.
Trusted by 2M+ people who love this app.
"Managing a busy schedule in Dubai is tough, but Smiles makes it so much easier. I can book my weekly home cleaning, order groceries, and get dinner delivered all from one app while earning points that actually add up to real rewards. It is the ultimate convenience tool for anyone who hates app fatigue."
"The Smiles Unlimited subscription is a total game changer for my family. We use the Buy 1 Get 1 Free deals every weekend for dining out, and the zero delivery fees on groceries have saved us a fortune. It is easily the most valuable app on my phone for daily savings."
Insights from user reviews.
Sentiment Score
Summary
Users of the Smile App are overwhelmingly dissatisfied, primarily due to severe issues with delivery services, customer support, and app functionality. Many reviews report problems such as extremely late or non-delivered orders, missing items, and orders incorrectly marked as delivered, often compounded by delivery personnel demanding cancellations or lacking change. Customer support is widely criticized for being unresponsive, unhelpful, and failing to provide meaningful resolutions or refunds, leading to users feeling cheated. Additionally, the app itself is frequently described as slow, glitchy, and prone to freezing, with specific complaints about poor performance on iOS 26 and recurring payment transaction failures, particularly with coupons not being applied.
Common Themes
Everything you need to know about Smiles: Food Grocery Lifestyle.
Description
Latest Version
7.7.4
Size
243.2 MB
First Released
Apr 27, 2017
Download the UAE’s premier SuperApp today to turn every meal, grocery run, and home service into rewards you’ll actually use.
Everything you need to know about Smiles: Food Grocery Lifestyle
Smiles is e&'s full-service lifestyle SuperApp for UAE residents and visitors, offering deals and rewards on food, grocery, home services, and more, across 6,500 brands and 15,000 partner outlets.
Yes, the Smiles app offers food delivery from over 12,000 restaurants. Users can browse extensive selections and order their favorite dishes for delivery to their doorstep.
Yes, users can order grocery essentials through the Smiles app from Smiles Market and over 600 additional retailers, ensuring convenient access to everyday necessities.
The Smiles app provides over 35 home services, including cleaning, handyman, salon and spa services, laundry, and car wash, to assist with various household tasks.
Users earn and redeem Smiles points on all transactions made within the app, including food, grocery, home services, shopping, and travel purchases.
Smiles Unlimited is a subscription that offers free delivery on food and grocery orders, zero service fees on home services bookings, and unlimited Buy 1 Get 1 Free deals.
Smiles Unlimited costs AED 29 per month. This subscription provides benefits such as free delivery and unlimited Buy 1 Get 1 Free deals.
Yes, new users can get AED 30 OFF plus free delivery on their first food order using code ENJOY50, and up to AED 100 OFF on their first home services booking with code BTS100.
The Smiles app is available for any mobile users in the UAE. It caters to the everyday needs of UAE residents and visitors.
Apps with similar features and user experience
NAVER Corp.
Guangzhou Tantu Network Technique Co., Ltd.
Shanghai Runguo Information Technology Co.,Ltd
Poncho Hospitality Private Limited
KOMPITO TEKHNOLOGII, TOV
COSMOTE Telecommunications S.A.
GMARKET Inc.
Eleven Street Co., Ltd.
Mile Technology Inc.