Freenow by Lyft - taxi & more

Freenow by Lyft - taxi & more

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Freenow: Move Through Europe with the Reliability of Lyft

The ultimate mobility app for your next European trip. From professional taxis and 24/7 airport transfers to e-bikes and carsharing, enjoy seamless, cashless travel across 9 countries with the app you can trust.

Publisher

Intelligent Apps GmbH

Category

Travel

Downloads

23M+

User Rating

4.7/5

Total Ratings

970K+

Locales

10

Your Journey at a Glance

Discover the interface used by 23M+ users.

Happy passenger using the Freenow by Lyft app with a 4.8 star rating and various taxi fleet vehicles shown.

Happy passenger using the Freenow by Lyft app with a 4.8 star rating and various taxi fleet vehicles shown.

Two people in a car using the Freenow app to select and book various taxi options like Taxi Green and Taxi XL.

Two people in a car using the Freenow app to select and book various taxi options like Taxi Green and Taxi XL.

Freenow by Lyft app screen showing a completed trip summary with driver rating and tipping options

Freenow by Lyft app screen showing a completed trip summary with driver rating and tipping options

Freenow app screen showing a taxi pickup in one minute with a map and driver notification

Freenow app screen showing a taxi pickup in one minute with a map and driver notification

A family walking with suitcases with the text Prebook ahead on a red background

A family walking with suitcases with the text Prebook ahead on a red background

Freenow app screenshot showing personal and business payment methods including MasterCard and Apple Pay.

Freenow app screenshot showing personal and business payment methods including MasterCard and Apple Pay.

Freenow by Lyft app screenshot showcasing business travel features including separate work profiles and dedicated payment methods

Freenow by Lyft app screenshot showcasing business travel features including separate work profiles and dedicated payment methods

Freenow by Lyft app interface showing taxi and multi-modal transport options on a map

Freenow by Lyft app interface showing taxi and multi-modal transport options on a map

Your All-Access Pass to Europe

The tools that make this app stand out, trusted by 23M+ users.

🚲

Multi-Modal City Travel

Unlock taxis, e-scooters, e-bikes, and even public transit tickets across 150+ cities using a single trusted interface.

✈️

Reliable Airport Transfers

Book your ride up to 90 days in advance. We will be waiting at Heathrow, Madrid-Barajas, and beyond, 24/7.

💳

Cashless & Secure

Skip the currency exchange. Pay seamlessly via Apple Pay or PayPal with the security of the Lyft network.

Loved by users worldwide

Trusted by 23M+ people who love this app.

"

"Freenow has completely simplified my business trips to Europe. I love that I can use the same reliable service I expect from Lyft back home in the US. The integration with my corporate expenses and the ability to pre-book airport transfers 90 days out is an absolute lifesaver for my tight schedule."

David Sterling
"

"Finally, an app that does it all! During my vacation in Rome and Barcelona, I switched between taxis, e-scooters, and even public transport tickets without any hassle. Paying via Apple Pay meant I never had to worry about carrying local cash or dealing with foreign currency transactions."

Elena Rodriguez

Review Analysis

Insights from user reviews.

Sentiment Score

24%
Negative

Summary

Users widely report dissatisfaction with the FreeNow app, particularly regarding significant discrepancies between estimated and final fares, with many drivers charging considerably more than initially quoted or meter readings. Several users also experienced poor driver reliability, including cancellations for personal gain and drivers marking trips complete without pickup. Furthermore, the app often struggles with availability, making it difficult to find a ride, especially for pre-booked trips, while customer service is frequently criticized for being unhelpful in resolving issues like overcharging or lost items. The app itself is noted for functionality issues such as lagging live updates and specific bugs on iOS related to performance and VAT invoicing.

Common Themes

Pricing Discrepancies(20)
Driver Reliability & Behavior(14)
App Reliability & Availability(12)
Customer Service(7)
App Functionality & Bugs(7)
Receipts & Invoicing(4)
Cancellation Fees(3)
Tourist Experience(2)

About the app

Everything you need to know about Freenow by Lyft - taxi & more.

Description

At Freenow, we believe every journey should be seamless and trustworthy. That's why we're focusing more than ever on getting you reliable taxis, whenever and wherever you need them. Connect to opportunities, loved ones and new experiences with peace of mind. Wherever life takes you, Freenow is your steadfast partner across 9 European countries. WHAT YOU CAN DO WITH FREENOW: Get a taxi you can trust: your journey starts with a tap, connecting you to professional, dependable drivers in well-maintained vehicles. Flexible travel options: explore city life with our eScooters, eBikes, eMopeds, Carsharing, or private hire vehicles (Ride). Public transport tickets: buy tickets for transit directly in the app (where available). Car Rental: need a car for longer? Rent one through the app. EFFORTLESS PAYMENTS: Forget the hassle of cash. Pay securely in seconds using your preferred method: card, Google Pay, Apple Pay or PayPal. Plus, keep an eye out for discounts and vouchers! SMOOTH AIRPORT TRANSFERS: Whether it’s an early flight or a late arrival, count on Freenow for reliable 24/7 airport transfers. We cover major European airports, including London (Heathrow, City, Gatwick, Stansted), Dublin, Frankfurt, Madrid-Barajas, Barcelona El-Prat, Munich, Rome Fiumicino, Athens, Warsaw, Manchester, Düsseldorf, Vienna Schwechat, Milan Malpensa, Berlin and Malaga. JOURNEYS MADE EASY: Plan ahead: prebook your taxi up to 90 days in advance. Seamless pickups: use our in-app chat to connect with your driver. Stay connected: share your trip location with friends and family for peace of mind. Personalise your experience: rate drivers and save your favourite addresses for even faster bookings. TRAVEL FOR WORK? FREENOW FOR BUSINESS: Simplify your business trips and expense reporting. Your employer might even offer a monthly Mobility Benefits Card for your travel. Talk to your company about us. SPREAD THE FREENOW FEELING: Invite your friends and they’ll get a voucher for their first ride. Once they’ve completed it, a voucher will land in your account too. Check the app for details. Download Freenow today and get travel you can trust. Freenow is now part of Lyft, a leader in transport. This exciting collaboration combines Freenow's trusted presence in Europe with Lyft's commitment to delivering reliable, safe and people-focused journeys. With this partnership, we're building a global network to provide you with seamless travel options and exceptional service, whether you're at home or abroad.

Latest Version

13.20.0

Size

221.8 MB

First Released

May 17, 2011

Ready for Europe? Your Ride is Already There.

Get the reliability of Lyft across 9 European countries and 150+ cities. Download Freenow today to pre-book your airport transfers and navigate your next trip with total peace of mind.

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FAQ

Frequently Asked Questions

Everything you need to know about Freenow by Lyft - taxi & more

What services does the Freenow app provide?

The Freenow app provides taxis, eScooters, eBikes, eMopeds, Carsharing, and private hire vehicles. Users can also buy public transport tickets and rent cars directly through the app.

What payment methods does the Freenow app accept?

The Freenow app accepts secure payments via card, Google Pay, Apple Pay, and PayPal. Users also have the option to pay the driver directly for certain services.

Can users prebook a taxi using the Freenow app?

Yes, users can prebook a taxi with the Freenow app up to 90 days in advance. This feature allows for planning journeys well ahead of time.

Does Freenow provide airport transfer services?

Yes, Freenow offers reliable 24/7 airport transfer services. These services cover major European airports, including London, Dublin, Frankfurt, Madrid, and Rome.

Does Freenow support business travel and expense reporting?

Yes, Freenow offers FREENOW FOR BUSINESS features to simplify business trips and expense reporting. This includes separate business profiles and dedicated payment methods.

What types of taxi services are available through the Freenow app?

The Freenow app provides various taxi options including standard Taxi, Taxi Green for environmentally friendly choices, and Taxi XL for larger groups or more space.

In how many European countries does Freenow operate?

Freenow operates in nine European countries. It is a steadfast partner connecting users to transportation services across these nations.