The essential companion for your Parisian adventure. Buy tickets with Apple Pay, plan seamless multimodal routes, and receive real-time updates to explore the city with total confidence.
Publisher
Category
NavigationDownloads
11M+User Rating
Total Ratings
146K+Locales
6Discover the interface used by 11M+ users.
The tools that make this app stand out, trusted by 11M+ users.
Buy tickets and top up your Navigo pass instantly with Apple Pay. No lines, no paper, and no language barriers at the station.
Navigate strikes and delays with live traffic updates. Get the most efficient routes for trains, metros, and buses in seconds.
Seamlessly switch between public transit and Vélib' bike rentals to discover hidden Parisian gems at your own pace.
Trusted by 11M+ people who love this app.
"A absolute lifesaver for my trip to Paris! Being able to buy my Navigo pass directly via Apple Pay meant I could skip the massive ticket lines at CDG airport. The integration with Apple Wallet is seamless—I just tapped my phone at the turnstile and I was on my way."
"As someone who prefers biking over the metro, having Vélib' and real-time transit alerts in one app is a game-changer. It helped me navigate around a strike and find the fastest cycling route to Montmartre. It truly makes you feel like a local explorer."
Insights from user reviews.
Sentiment Score
Summary
This mobile app receives overwhelmingly negative feedback, with users experiencing widespread frustration across its core functionalities. Frequent critical issues include app crashes, freezing during payment and ticket purchasing processes, and tickets disappearing or failing to integrate with digital wallets, often leading to financial loss or fines. Users also face significant hurdles with account registration, particularly for non-French phone numbers, alongside a generally unintuitive user interface and unresponsive customer support. While a small number of users acknowledge the app's general utility and compatibility with Android devices, these positive aspects are largely overshadowed by the pervasive technical difficulties and usability concerns.
Common Themes
Everything you need to know about Île-de-France Mobilités.
Description
Latest Version
9.5.2
Size
266.5 MB
First Released
Jan 27, 2012
Everything you need to know about Île-de-France Mobilités
The Île-de-France Mobilités app allows you to purchase Metro-Train, Bus-Tram, one-way airport tickets, Navigo passes (daily, weekly, monthly), special fares, and daily Vélib’ passes for travel in the region.
Yes, you can validate tickets directly from your iPhone if it is an iPhone Xr or newer with iOS 17.5 or higher. You can also load tickets onto your physical Navigo pass from iPhone 7 with iOS 13 or higher.
Yes, the Île-de-France Mobilités app supports Apple Pay for purchasing compatible tickets such as Metro-Train, Bus-Tram, Navigo Day passes, and special fares. No account is needed for these payments.
Yes, you can use your Apple Watch to buy and validate tickets with the Île-de-France Mobilités app. Your Apple Watch functions as a Navigo pass for convenient validation.
The Île-de-France Mobilités app's main purpose is to assist users with daily travel in Île-de-France. It offers ticket purchasing, Navigo pass recharging, route planning, real-time schedules, and traffic information.
You can find public transport routes by using the "Find a route" search bar. The app provides real-time public transport routes including trains, RERs, metros, and buses. Users can also view maps.
Yes, the Île-de-France Mobilités app provides real-time schedules and traffic information for public transport lines. It also offers disruption alerts for favorite lines and updates on elevator status in stations.
Yes, you can manage your Navigo pass within the Île-de-France Mobilités app. It allows you to recharge your Navigo pass and view your mobile tickets or plans on your card in the "My space" section.
Yes, the Île-de-France Mobilités app offers car-sharing and alternative transport options. You can book car-sharing and ride-sharing trips, rent a car or van via partners like Communauto, and find bicycle routes.
To store and validate tickets directly on an iPhone, you need an iPhone Xr or newer running iOS 17.5 or higher. To load tickets onto a Navigo pass, an iPhone 7 with iOS 13 or higher is required.
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