Fresha for business: The all-in-one growth platform for beauty and wellness professionals

Join over 120,000 salons and barbershops worldwide. Effortlessly manage your calendar, reduce no-shows by 89%, and get booked 24/7 directly from Instagram, Facebook, and Google Maps.

Business Management ›

Publisher

Surge Ventures Inc.

Your New Command Center

Discover the interface used by 920K+ users.

Fresha for business app showing an appointment calendar for hair and spa services

Fresha for business app showing an excellent five star rating on Capterra and a service booking calendar interface

A collage showing various wellness and beauty professionals like barbers, hair stylists, and massage therapists using the Fresha all-in-one business software.

Fresha app marketplace showing beauty venues on a map with business listings and service prices

Two iPhones demonstrating contactless mobile payments with Tap to Pay for a salon service

Secure in-app payment options on the Fresha for business mobile app interface

The Fresha for business app interface showing a variety of customizable marketing campaign templates for salons and spas.

Automated client appointment reminders and messaging status in Fresha for business

Everything You Need to Scale Your Success

The tools that make this app stand out, trusted by 920K+ users.

📅

Automated 24/7 Booking

Turn your Instagram, Facebook, and Google Maps into a 24/7 booking engine. Let clients book themselves so you never miss a lead.

🛡️

Zero-Risk Revenue

Eliminate no-shows by up to 89% with automated deposits and cancellation policies. Your time is valuable—ensure you get paid for it.

💳

Integrated Mobile POS

Ditch the clunky hardware. Take secure payments directly through the app and get your funds deposited the very next business day.

Loved by users worldwide

Trusted by 920K+ people who love this app.

"Fresha has completely changed how I run my boutique spa. The Instagram 'Book Now' integration is seamless, and my clients love the automated reminders. Since I started requiring upfront deposits, my no-shows have dropped to almost zero. It is truly the best all-in-one tool for any beauty professional."

Elena Rodriguez

"As an independent barber, I needed a command center that works as hard as I do. The mobile POS is incredibly fast, and the marketplace has helped me find dozens of new clients in my area. I finally ditched the paper ledger and haven't looked back—the reporting tools make tax season a breeze."

Jordan Hayes

Review Analysis

Insights from user reviews.

Sentiment Score

33%

Negative

Summary

Fresha, a booking system popular since 2019, faces severe user backlash primarily due to its shift from a free service to a mandatory paid subscription model, coupled with numerous additional fees. Users widely criticize the introduction of monthly subscriptions, charges for features like SMS reminders and team members, and particularly the 20-30% "new client commission" which many feel unfairly applies to clients they acquired independently. While some users praise the app's overall ease of use, intuitive interface, and helpful account management, a significant portion reports critical issues including app performance problems, frequent updates, and serious security and fraud concerns like unauthorized charges and account hacking. Many long-term users are expressing intent to switch platforms due to these cost increases and perceived decline in value, with specific complaints about recent updates causing a slower, less efficient experience and making appointment management more difficult.

Common Themes

Subscription & Fees(18)

App Performance & Stability(10)

Ease of Use(8)

Missing Key Features(7)

New Client Commission(6)

Security & Fraud Concerns(6)

About the app

Everything you need to know about Fresha for business.

Description

Join Fresha (formerly Shedul), the world's top-rated booking platform for beauty and wellness. Trusted by 120,000 businesses like yours worldwide, with over 18 million appointments booked every month. WHY CHOOSE FRESHA? Manage all of your bookings today and clients from your own online calendar Get booked online 24/7 on Facebook, Instagram, and Google Maps Take payments in seconds with the Fresha POS. Get paid the very next business day Reduce no-shows by 89% with upfront payments and cancellation policies Reach thousands of new clients on the Fresha marketplace Fill slots fast with powerful marketing tools, from special offers to custom campaigns Keep clients in the loop with automated reminders and "thank you" messages Track sales, spot trends, and make profitable decisions with intelligent reporting Streamline your inventory management and sell products online with ease EARN MORE, SAVE TIME, GROW YOUR BUSINESS Join over 450,000 professionals from the world's best salons, spas, and barbershops using Fresha (formerly Shedul) to manage their day, every day. We'll handle your bookings, so you can focus on what you do best: making your clients look and feel great. Download the app now and get started.

Latest Version

2.8.3848

Size

290.8 MB

First Released

Jul 28, 2019

Ready to Transform Your Business?

Join 450,000+ beauty and wellness pros who have automated their hustle. Manage your calendar, eliminate no-shows, and get paid faster—all from the palm of your hand.

FAQ

Frequently Asked Questions

Everything you need to know about Fresha for business

What is Fresha?

Fresha is the world's top-rated booking platform for beauty and wellness businesses. It provides tools for managing appointments, processing payments, and marketing services to clients.

Can Fresha manage my business bookings?

Yes, Fresha allows businesses to manage all bookings and client information through its online calendar. Users can get booked online 24/7 via social media and Google Maps.

Does Fresha support payment processing?

Yes, Fresha supports payment processing through its POS system, including mobile payments with Tap to Pay and in-app options like credit cards, cash, gift cards, and QR codes. Businesses receive payouts the next business day.

How does Fresha reduce no-shows?

Fresha reduces no-shows by 89% using upfront payments and customizable cancellation policies. It also sends automated reminders and "thank you" messages to keep clients informed.

What marketing tools does Fresha offer?

Fresha provides powerful marketing tools including special offers, custom campaigns, and promotional templates for sales, seasonal events, and products. It also features a marketplace to reach new clients.

Can I sell products online with Fresha?

Yes, Fresha allows businesses to streamline inventory management and sell products online with ease. The platform includes features for managing retail items alongside services.

Is Fresha suitable for spas and salons?

Yes, Fresha is specifically designed as the #1 software for salons and spas. It is trusted by over 120,000 beauty and wellness businesses worldwide.

How many businesses use Fresha?

Fresha is trusted by 120,000 businesses worldwide, with over 450,000 professionals using the platform daily. It processes more than 18 million appointments every month.

Does Fresha provide reporting and analytics?

Yes, Fresha includes intelligent reporting tools. These allow businesses to track sales, spot trends, and make profitable decisions based on comprehensive data analysis.

What kind of payments can Fresha process?

Fresha can process various payments, including credit cards (Mastercard), cash, gift cards, and QR codes. It also supports mobile "Tap to Pay" functionality for easy transactions.

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