GlobalProtect™

GlobalProtect™

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GlobalProtect™: Secure Enterprise Access for the Modern Workforce

Experience seamless, always-on security that connects you to your corporate network automatically, ensuring your data stays protected wherever you work.

Publisher

Palo Alto Networks

Category

Business

Downloads

2M+

User Rating

4.4/5

Total Ratings

6K+

Locales

7

Security at a Glance

Discover the interface used by 2M+ users.

GlobalProtect mobile app sign in screen

GlobalProtect mobile app sign in screen

GlobalProtect mobile app interface showing a successful VPN connection status with a shield icon

GlobalProtect mobile app interface showing a successful VPN connection status with a shield icon

Interface of the GlobalProtect app showing a list of available VPN gateways for secure enterprise connection

Interface of the GlobalProtect app showing a list of available VPN gateways for secure enterprise connection

GlobalProtect app interface displaying active VPN connection status with IP address and gateway information

GlobalProtect app interface displaying active VPN connection status with IP address and gateway information

Seamless Security for the Modern Professional

The tools that make this app stand out, trusted by 2M+ users.

Frictionless Connectivity

Eliminate the hassle of manual logins with Always-On VPN and iOS On-Demand technology that secures your connection automatically.

🚀

Optimized Performance

Stay productive with intelligent gateway discovery that automatically connects you to the fastest server based on your current location.

🛡️

Work-Life Privacy

Confidently use your personal device for work with Per-App VPN features that protect corporate data without accessing your personal information.

Loved by users worldwide

Trusted by 2M+ people who love this app.

"

"The seamless integration with iOS is a game-changer for my hybrid workflow. I never have to worry about manually connecting; the VPN just works in the background while I move between client meetings and remote sites. It provides the perfect balance of enterprise-grade security and a frictionless user experience."

Elena Rodriguez, Senior Financial Analyst
"

"GlobalProtect makes working from anywhere incredibly easy. I can securely access all my internal corporate tools from my personal device without any complex setup or performance lag. It is invisible, reliable, and gives me total peace of mind regarding data privacy while on public Wi-Fi."

David Chen, Software Project Manager

Review Analysis

Insights from user reviews.

Sentiment Score

20%
Negative

Summary

This mobile app receives overwhelmingly negative feedback, primarily due to persistent connection issues and frequent demands for re-authentication. Users report critical bugs, including the "missing required input parameters" error, especially on MacBooks, and complete VPN blockage following the 6.1.10 update. While some users praise the core VPN functionality when it works and appreciate a clean interface, common complaints highlight poor device compatibility and a frustrating login process. Many users also express a strong preference for older, more stable legacy versions of the application.

Common Themes

VPN Core Functionality(3)
Device Specific Performance(2)
User Interface & Design(1)
Login Process Flow(1)
Legacy Software Preference(1)

About the app

Everything you need to know about GlobalProtect™.

Description

GlobalProtect for iOS connects to a GlobalProtect gateway on a Palo Alto Networks next-generation firewall to allow mobile users to benefit from enterprise security protection. Enterprise administrator can configure the same app to connect in either Always-On VPN, Remote Access VPN or Per App VPN mode. The app automatically adapts to the end user’s location and connects the user to the best available gateway in order to deliver optimal performance for all users and their traffic, without requiring any effort from the user. This allows users to work safely and effectively at locations outside of the traditional office. Before installing this app, please check with your IT department to ensure that your organization has enabled a GlobalProtect gateway subscription on the firewall. Features: Automatic VPN connection using iOS VPN On-Demand Support for BYOD with Remote Access VPN and App Level VPN Automatic discovery of best available gateway Manual gateway selection capability Connection over IPSec or SSL Integration with MDM for easy provisioning Support for changing an expired AD/RADIUS password when the user connects remotely Support for 2 Factor One Time Password based Authentication using RADIUS, SAML Support for other PAN-OS authentication methods, including LDAP, Client Certificates, and Local User Databases Full benefits of the native iOS experience with integrated notifications Capability for enterprises to enable users to use any app securely Requirements: Supported on Palo Alto Networks next-generation firewalls running PAN-OS 7.1, 8.0, 8.1 and above Requires a GlobalProtect gateway subscription installed on the Palo Alto Networks firewall in order to enable support for GlobalProtect app for iOS. Supported on iOS 10 and later releases

Latest Version

6.1.10

Size

14.3 MB

First Released

Sep 16, 2018

Secure Your Mobile Workspace Today

Join millions of professionals and experience seamless, enterprise-grade protection that works automatically, wherever your work takes you.

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FAQ

Frequently Asked Questions

Everything you need to know about GlobalProtect™

What is GlobalProtect for iOS?

GlobalProtect for iOS connects mobile users to a GlobalProtect gateway on a Palo Alto Networks next-generation firewall, providing enterprise security protection for their devices.

What VPN modes does GlobalProtect for iOS support?

GlobalProtect for iOS supports Always-On VPN, Remote Access VPN, and Per App VPN modes. Enterprise administrators configure these connection modes.

Does GlobalProtect for iOS automatically select the best gateway?

Yes, GlobalProtect for iOS automatically adapts to the user's location and connects them to the best available gateway, ensuring optimal performance without user intervention.

Do I need a GlobalProtect gateway subscription to use GlobalProtect for iOS?

Yes, a GlobalProtect gateway subscription, enabled on your organization's Palo Alto Networks firewall, is required to use GlobalProtect for iOS. Check with your IT department.

Does GlobalProtect for iOS support VPN On-Demand?

Yes, GlobalProtect for iOS supports automatic VPN connection using iOS VPN On-Demand functionality, providing seamless access.

Does GlobalProtect for iOS support BYOD?

Yes, GlobalProtect for iOS supports Bring Your Own Device (BYOD) by offering Remote Access VPN and App Level VPN capabilities.

Can I manually select a gateway in GlobalProtect for iOS?

Yes, GlobalProtect for iOS provides a manual gateway selection capability. Users can choose from a list of available gateways to connect.

What protocols does GlobalProtect for iOS use for connection?

GlobalProtect for iOS establishes connections over IPSec or SSL protocols. This ensures secure and encrypted communication for enterprise users.

Can users change expired passwords with GlobalProtect for iOS?

Yes, GlobalProtect for iOS supports users changing expired Active Directory (AD) or RADIUS passwords when they connect remotely.

Does GlobalProtect for iOS support two-factor authentication?

Yes, GlobalProtect for iOS supports two-factor authentication (2FA) using RADIUS or SAML for One Time Password (OTP) based methods.

What PAN-OS versions are required for GlobalProtect for iOS?

GlobalProtect for iOS requires Palo Alto Networks next-generation firewalls running PAN-OS versions 7.1, 8.0, 8.1, or any later releases.

What iOS versions does GlobalProtect for iOS support?

GlobalProtect for iOS is supported on devices running iOS 10 and all subsequent later releases, ensuring broad compatibility.

How do I sign in to GlobalProtect for iOS?

Users sign in to GlobalProtect for iOS by entering their username and password on the dedicated login screen for the specified portal.

How do I know if GlobalProtect for iOS is connected?

GlobalProtect for iOS indicates a connected status with a prominent "CONNECTED" message and a shield icon on the main screen, alongside a "TAP TO DISCONNECT" prompt.

What connection details does GlobalProtect for iOS display?

GlobalProtect for iOS displays connection details such as the IP address, connected gateway, protocol (e.g., IPSec), bytes in/out, packets in/out, error packets, and uptime.